On Saturday of all days, I was having my winter tires installed, when one of my security lug nut keys disintegrated. I drove over to Bill Marsh hoping they would have a master key for such situations, and although they did not, they did work me into their already full schedule, to fix my problem. They removed the keyed lug nuts, and got me on my way.
Thank you, thank you, thank you. For a service department that has great customer service.
Always honest, professional, and not pushy! I have bought my last 4 four vehicles here .
Always fair. We buy all of our vehicles here. No pressure, no commission sales people.
Great prices and customer service for high quality vehicles and nice and normal staff unlike @ Williams Honda.
Very professional. Everyone was helpful and courteous. I own a business and watched your people handle a difficult customer with no hesitation and with out escalating the situation.
Blown away by how great their customer service is! I needed a part for my Jeep, found out it was on back order and that the only dealership that had the part in Michigan was Bill Marsh. I'm over 200 miles away so they shipped the part and had it to me the next day!!! Great job!
Never buy a car here if you actually have money. They will not take care of you after the sale whatsoever. You cordoned 20,000 dollars that day n have a part go bad 32 days later n all they'll say is sorry it's past 30 days pay your bills. Oh and 120$ an hour just to diagnose a problem. Would recommend anyone to save their money and not shop here
Great service for the community. They did a fund raiser that donated $10 to a charity of your choice. If you came and test drove one of their cars.
Another play with women’s health, not to support United Way, Marsh made this decision based upon his personal issues.
Love the journey. But are salesmen never sent us a thank you, or called us to see how we liked are purchase after. Have not heard anything from them sense the day we drive it off the lot. First dealership I have ever purchased from that never sent a thank you or asked about how you liked your purchase. I even drove 2 hours.