Best service. No wait. I was treated with class. Everything was perfect. I actually loved taking my car in for service.
I had the best experience here that I've ever had in buying a vehicle. Chris Shrieve was stellar from start to finish. No gimmicks, no hassles, no games. He was honest, professional, prompt, and courteous. Truly a positive buying experience! I would absolutely recommend this dealership.
Great experience purchasing a pre-owned vehicle from Bobby Rahal Motorcar Company. The entire process was handled professionally - from showing me the vehicle I inquired about, to a fair and quick negotiation process, and pleasant buying experience. John was very professional and pleasant to work with. I hope to do business with Rahal in the future.
Great car buying experience.
Jason and I emailed back and forth for over a month before I even went in for a test drive.
He was very patient, and never pushy, and once I did go in for the test drive he answered every question I had.
But the best experience was how special the dealership made you feel upon purchase.
I can’t say enough how great I felt leaving the dealership, and best of all I didn’t spend any more than I was quoted by my existing dealer for not nearly as nice a car.
Great experience. Purchased my second car through Bobby Rahal and they are unmatched in excellence. Ryan was terrific. If you buy a Mercedes you should ask for him specifically. Patient, no pressure and down to earth. Just exceptional.
Ryan Decker is an knowledgeable and genuine sales consultant! I would highly recommend him. Cate Stoy (my concierge) took a lot of time making sure I knew ALL of the features my C43 AMG has to offer - she was patient and very helpful. Everyone at the dealership was extremely helpful - the parts department is great and the mechanics are very accommodating. A BIG thank you to all
I had a great experience. My salesperson, Heather Parsons, was very knowledgeable and helpful throughout the process. I would highly recommend her and Bobby Rahal for your next Mercedes!
I leased a brand new 2017 Mercedes E Class 4matic Sedan at this dealership. Pete, my salesperson, was extremely helpful. He took time to talk through different options with me both in terms of models and finances. He was very responsive and did not put any pressure on me to move quickly, and made sure I was satisfied throughout the transaction. I'd highly recommend Bobby Rahal to anyone looking for a new Mercedes.
My experience with purchasing a used vehicle with a trade in was extremely easy. The manager, salesman and service personal made it so easy, less than 3 hours I drove away with my new vehicle very satisfied. thank you for the quality and service I experienced.
Tim Wanzco
WORST customer service in 2017!!!
My locks, all of a sudden, stopped working! So even though I usually go to Mercedes-Benz Pittsburgh, I decide (because of schedule) to go to 10701 Perry Highway.
My AMG was almost immediately took in for service! After approximately 30 minutes, service personnel, comes to me and proceeds to explain what could "potentially" be the problem! I am thinking that he is about to get my authorization to fix the issue! But THIS GUY, gives me SIX pages of diagnostics, then tells me it would take him about 3-4 hours to pinpoint the problem and where "I" should start searching for the problem at! When I "sarcastically" repeated what he said: "So, I should check the doors first for leaks!" He tells me yes!!!
I did not know that I was taking my AMG in to be told what MIGHT be wrong! I THOUGHT that I brought my AMG to you to FIX! I THOUGHT that is why I had this $1000 cash in my pocket, PLUS my visa card for any extra! But instead, I was charged $63.11 and sent on my way with SIX PAGES of MAYBES!!! Guess I will NEVER go here again!
These folks are the best. Service is done right the first time, fees are reasonable, and the staff bends over backwards to provide a pleasant & courteous experience and a brand new Mercedes loaner car is provided at no charge. My service advisor Ryan Sherwood is a pleasure to work with and my S600 is always returned to me freshly washed, detailed, and looking brand new. This attention to detail and effort to make a service appointment enjoyable and hassle-free merits five stars. It is said that the sales department sells the first car and the service department sells every one after that; well, Bobby Rahal Mercedes-Benz can look forward to all of my future business. They truly are the best.
Fantastic service and very helpful technicians, not like the BMW service centers.
This is where my car goes (period), first class all the way!
Our recent experience buying the Mercedes GLK was wonderful. Kyle was very knowledgeable. He answered all of our questions and made us feel very comfortable. My husband and I would definitely recommend others to this particular car dealership. Kyle made us feel like family we truly appreciated that. We were introduced to many others who are a part of this team and everyone was very kind. I love my new car and would like to say "thanks" to everyone at Bobby Rahal!!!!!!