Really good people
Excellent service and very professional. I called one tow company and they said "let me call you back." Waited 30 minutes and still no return call. Called Bills and they were there in 5 minutes. Very polite, quick, professional service. Won't go anywhere else next time. Oh.. the other tow company called me back when I was sitting at home with my vehicle already parked in the driveway!
Great people
I don't even want to give them a 1 star. First, the receptionist told me they don't accept AAA, even though they are a AAA company. She forced my fiance to sign over the title to his car, charged us an outrageous fee for towing, and then charged us to clean out our own car. I am so disgusted by the treatment we received there.
Went to sign my car over to them because I don't have the money to get it out and it wasn't even drive able to take out. One guy was really nice about everything and the other one decided to scream at me and told me to get them 150$ by this week or there taking me to court. So I guess choose them if your a young girl and want to be screamed at.. I hate to even rate this 1 star.
On Saturday, our truck, attached with a 53ft trailer, broke down on I-70W. Bill's towing responded to our distress call and had a wrecker on site in less than thirty minutes. We notified that another tractor was heading by to pick up the trailer and make the delivery. Without notification, they pulled the tractor from the trailer to help expedite the process. If we ever break down, they are on speed dial. Staff was attentive and polite as well. Prices were 50% less then any nearby towing services. Highly recommended !
I wish that I could give less than 1 star on this review. In late February my son became seriously ill and had serious car problems. The car was towed into Bill's Towing. My son who is an adult was hospitalized and still is 2 months later. I called Bill's Towing on a regular basis and told them that I did not have the authority to have the car picked up and until my son was able give permission to do so or until I could get a court order that I would not be able to get the car I was told on ALL occasions by 3 different employees that under the circumstances that Bill was NOT charging storage.
When I was finally able to get permission Bill informed me that he was charging $20 per day storage and the tow. This put the charges at over $1500. The bill was subsequently settled for much less, but it seems that Bill doesn't mind his employees lying to customers and after speaking with Bill I would recommend that EVERYONE steer clear of this business. I understand they are in the business of making money but they DO NOT CARE about their customers or how they make the money. My son is also disabled and receives $1200 a month. Bill was fully aware of this.
My husband and I got a flat tire in a somewhat remote location, while we were traveling through the state. We were unable to use our spare and had a difficult time finding a tow truck at 8pm on a Sunday evening. However, we finally found Bill's Towing - the business was not super close to our location, but a very friendly and helpful driver found us and dropped us off at a hotel of our choosing. Our car was ready to go by 9am the next morning. We were extremely happy with the friendly, quick, and high quality service that we received. Thank you!