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About

Bill Gatton Honda is a car dealer, located at 2130 Volunteer Pkwy, Bristol, TN 37620, USA. They can be contacted via phone at +1 423-968-5111, visit their website www.billgattonhonda.com for more detailed information.

Location :
2130 Volunteer Pkwy, Bristol, TN 37620, USA
Added by Jopie, at 16 February 2017

Opening Hours

  • Monday 8:30 AM – 7:00 PM
  • Tuesday 8:30 AM – 7:00 PM
  • Wednesday 8:30 AM – 7:00 PM
  • Thursday 8:30 AM – 7:00 PM
  • Friday 8:30 AM – 7:00 PM
  • Saturday 8:30 AM – 6:30 PM
  • Sunday Closed

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12 Reviews

  • Blaine Fletcher
    05 December 2017

    Very friendly people! Ask for Bill Caffey best salesman there!

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  • Sarah Lawson
    19 November 2017

    Cliff in the service center was very nice to my Mom and myself.

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  • Joshua Strom
    17 November 2017

    Will not be buying a car from you! First we came in at 2pm with kids in toe to possible buy a van. Because it was a trade in the sales rep had my license and keys. Could not just leave when it got to 4pm and my kids at this point hungry and restless. It was just a back and forth game on "approval" and never got the final price on what the whole transaction would be. My wife and I feel like every trick in the book was used to get us to their terms. I will also be talking to the Regional Manager of my bank in the morning, the local branch has no record of conversation with the sales rep and has a lot of questions to ask about the attempted transaction. At the end of the day my wife is in tears and exasperated we wasted our time dealing with a shady company! I will drive to Ashevillle,NC or Knoxville if it prevents a sale to these guys!

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  • Todd Blalock
    12 November 2017

    DO NOT buy a used car from this dealership unless you get it checked out by a third party mechanic that you know and trust. I recently bought a car online from them and I usually do send it to a third party but this time I didn't. They swore up and down the car was 100% mechanically sound and needed NOTHING. I even asked them to look for specific leaks/seepage common to this vehicle. When I received the car and ran it for the first time more than a few minutes, I smelled burning oil. Took it to my mechanic and turns out it needs ONE THOUSAND DOLLARS in repairs!! When I tried to get in touch with the manager..cricketsno email reply no phone reply. I did talk to the salesperson and they refused to lift a finger or give a dime to help. They are either dishonest or incompetent. Either way, stay away.

    In response to the manager below. I DID try to contact you by email and phone. I received NO reply. The only reply was from your salesperson who said he would do NOTHING. That is why I resorted to the BBB and that's the only reason you replied then. Your offer of less than half of the repair costs was insulting to say the least. The only reason you reply here and on other sites is to try and make consumers think you actually care.
    Don't be fooled!! Typical dealership who will promise and say anything to get your money. To this day I still have not talked to you!!! If you care so much why haven't you called? Your words are truly hollow.

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  • Debi Cox
    16 September 2017

    Recently I received a notice that my airbags needed replacing. I took my 2004 Honda to Bill Gatton Honda in Bristol. Not only did they do a great job but they treated me with kindness that I rarely see in this world. Thank you all for making my day! You are all awesome!

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  • Ml Whitaker
    13 August 2017

    All I can say STAY AWAY from this Dealership! Worst car buying experience ever!! Bought a used vehicle here with problems from Day 1, Make sure you know what your buying, signing, and they go over every fee and paper with you!! NOTHING is a good deal here!! GOOD LUCK if you do!!! Make sure you take it to a mechanic and get it checked out properly!

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  • Peery Brown
    09 August 2017

    Serviced my Honda Ridgeline that I got from EBAY with no question. Very good dealer.

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  • Ashley Schreiber
    17 June 2017

    We've bought multiple vehicles here. Never had trouble.

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  • James Holmes
    24 May 2017

    A lot of nice people work here.

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  • Adam Dale
    11 May 2017

    Ok service but need better signs to tell people where to go.

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  • Clinton Dunlap
    29 March 2017

    The best HONDA DEALERSHIP IN THE WORLD, at the least TRI Cities for sure, Family, follow up , and Fairness. The whole team is great, if i was really pressed to pick one person to ask for, Matt B. would be it, he is easy going and very knowledgeable and I consider him a friend ! Pick a dealer that is actually good people, its a rare thing to find.

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  • Jennifer Plaisted
    23 February 2017

    Bill Gatton Honda is a great dealership to work with. Our salesperson, Karl Mock, is trustworthy, friendly and professional. We highly recommend Bill Gatton Honda to anyone in the market for a vehicle. We will definitely look to this dealership any time we need to purchase a vehicle.

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