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Added by Jopie, at 09 March 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday Closed
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14 Reviews
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22 December 2017
I have had an amazing experience purchasing my first car from Bill Collins Ford!!! CT has been an outstanding and exemplar salesperson. I came in and he didn't have anything immediately on the lot, but once he saw a car I might like, he remembered my name and let me know when the car was available. I just purchased the vehicle he found for me. It's a used 2010 Ford Fusion and I am so excited to be able to drive a great vehicle!
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19 December 2017
I had been searching for the 'perfect' car for quiet a while, after several trips to different dealerships, I was certain it just was not going to work out for me. I was not going to find the car I wanted for the price I needed. Deanna and Daniel at Bill Collins went absolutely above and beyond in my car buying process. They were able to put me in my dream car with every single option I ever wanted, for the price I wanted. It took ALOT of work on their end and I appreciate everything they did! I have bought from several car lots in the past, and I will ALWAYS recommend Bill Collins after this experience!
Thank you all!!
Angelaresponse / report this review -
06 December 2017
I bought my Expedition there. I love my car but will not take it back to Bill Collins for repair. I broke my side mirror and took it in to get an estimate. Was told the whole system had to be replaced as well as the side window and rubber seal around the window to the tune of about $1500. The whole system had not been effected, just the mirror. I took it to my favorite repair shop and they were able to order the mirror from Ford and installed it for less than $200. It works like new. There was nothing wrong with the window or rubber seal and they did not need to be replaced.
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16 November 2017
First and foremost, the main problem I had was a loss of power (miss) from my engine on a 2006 F150. I also wanted my brakes checked and an air leak from my windshield looked at. I dropped my truck off Friday evening around 6:45 with Tony in the service dept. Went over everything with Tony before leaving. First thing Saturday morning (8:34am) Tony called and said I need brakes all the way around. I new this was a possibility - so I was good with that. Finally called and talked to Tony around 2:15 to find out the progress on the truck. He said they were done with the brakes and just now looking into the engine. Okay what's taking so much time. Tony preceded to tell me that each tech would have to take their turn on my truck - not just one person. So I waited some more. Finally called again about 5:50pm directly to Tony. NO ANSWER! Had to have my wife drive me to the dealership, where everyone in the service department had left for the day!!!!! I had to talk to the sales team (Randy and another woman who's name escapes me). They did their best to help me and to reach Tony and Randy (the service dept. mgr.). Meanwhile after being there for about an hour, Randy from sales was able to get me a loaner car for the weekend. Funny thing is Tony called me at 7:39pm Saturday evening and had no idea I went to the dealership??? RIGHT! He said he had an emergency and had to leave which is fine with me. Everyone has emergencies, but for no one to call me and tell me they'd have my truck through Monday is mind boggling! He said he brought home the paperwork and planned on calling me. WITHOUT CALLING ME FIRST TO TELL ME THAT THEY WERE KEEPING MY TRUCK ALL WEEKEND! I'm so grateful for Randy and his sales staff for taking care of me because the sercive dept really dropped the ball! Finally able to pick up my truck after work on Monday after a replacement of one plug and a coil, and they didn't even fix the air leak from the windshield. Tony however did get me the part #'s that may or may not fix the problem with the air leak! THANKS TONY - WHAT A GUY! OH and Thank You Randy the service department manager who never responded to my email!!!
You want me to call the GM - what so I can get his voice mail? I copied him on my email to your service department manager. Neither one of them bothered to email or call me back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
You guys are a joke!response / report this review -
17 October 2017
Always helpful and friendly. Work is always completed in a timely fashion. I am completely comfortable going there. I trust and respect their suggestions. Very dependable and fair.
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10 October 2017
What drawn me to make the drive and ultimately look at the vehicle was the helpfulness of the salesman, CT or Mr. Cyril T. It was for a car I've been looking for off and on for some time. CT answered my questions to the best of his ability and in a timely manner. If he didn't know he took the time to find out. From my perspective, a professional and pleasant dealership for purchasing that next car. The best experience buying a car to date, from beginning to finish.
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06 October 2017
The sales associate was Ian Stone he did a great job. He was not pushy, answered all my questions, knew the products, and reviewed all the available various truck options with me. The sales manager was Evan Patrick, he was honest and transparent to close the deal. This was by far my best car buying experience to date and I'm 59.
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04 October 2017
I had an awesome experience buying from Bill Collins. CT was the sales guy we dealt with and he was absolutely amazing. They were busy that day so we had to wait a little bit to get in to the finance managers office to sign paperwork. He kept us in the loop the entire time and was a pleasure working with him. He was not pushy and was very patient with us. He went out of his way to make us happy and I would highly recommend him to anyone looking for a car! The finance manager was also great. She was super nice, efficient and answered every question we had with a smile on her face. I will definitely continue to do business here :)
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08 August 2017
By far the best car buying experience I've ever had, and I've had many. I worked with a salesman named Cyril 'CT' Thomas, and i will never work with another salesman from anywhere. Given the circumstances of my particular situation, it took a couple of months for me to get into something that I wanted, but Mr. CT stayed patient with me, never pushed too hard, and stayed committed to helping me getting into the car i haven been longing to have. I HIGHLY recommend Bill Collins Ford as your preferred dealership, and I would hope you would take my word on making CT your next, and last, car salesman. Thank you guys for a wonderful and effortless experience! I will definitely be returning when it comes time to purchase again!!!
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05 June 2017
Entire staff is courteous. They're always upfront about deals, trade in values, etc. Never feel like I'm coming away with a bad deal. They will even match if you find a better deal elsewhere. My preferred dealer.
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11 May 2017
Jesse Lancaster helped my wife and I find that perfect truck! He took the time to make sure I got what we was looking for! I'd highly recommend going there and let Jesse help you find your perfect car or truck.
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11 May 2017
Jesse Lancaster at Bill Collins is great! When I wasn't sure I was ready to purchase a car he was very patient and answered all of my questions anytime I asked them! Eventually we went in to look around and the process was smooth and easy. Jesse worked very well with us getting us exactly what we wanting at an affordable rate and price range. We really appreciate his efforts and will be back to see him again when we are ready to upgrade! Thank you again Jesse for your hard work and dedication!
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31 March 2017
Update:
Bill Jordan has provided the single best customer service I have ever received as a consumer of any product! I needed some things done after the purchase and they went above and beyond to assist me including even sending my garage door opener back to me after I left it in a loaner vehicle! Aggressive pricing and strong customer service makes Bill Collins an easy decision for my next vehicle. Thanks again!!!
Best car buying experience I have ever had. Bill and Dave were complete professionals and answered any and all questions I had. I live out of state and was able to handle a lot of the process over the phone avoiding extra drive time. You cannot go wrong with Bill Collins as they will be honest and up front and provide the best car buying experience possible.response / report this review -
16 March 2017
This is my fifth vehicle purchase from Bill Collins Ford. There is a reason they sell so many cars and trucks. Recently bought a used Ford F150 from "CT" Thomas, in the used car dept. He was on his A game and Allison in finance was very helpful. They both helped me choose a vehicle and a plan that was right for me. Over exceeded my expectations by far! Will be back for my next vehicle purchase. New or used you can't beat Bill Collins sales staff. I feel very comfortable with my purchase. Thanks CT and staff!!
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