About
Location :
Added by Jopie, at 15 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
13 Reviews
-
06 December 2017
Check in was easy and everyone we encountered were very professional and kindwe were made to feel at home for our one night staythank you!
response / report this review -
27 November 2017
Lovely location, excellent service. Always a nice experience
response / report this review -
05 October 2017
Nice place, clean rooms. Not much regard for personal property, though. A coworkers car was hit in the parking lot, and there was no one available to review footage from one of the many cameras around the building. And to make it better, the maintenance man, told her that maybe she should park further from the building. Very rude. Won't stay here again.
response / report this review -
24 September 2017
Staff was very friendly and accommodating. Great place to stay , very clean and comfortable rooms.
response / report this review -
05 September 2017
I can't say enough good about the hotel & staff. I was there for 4 days with 18 others on a golf outing & they could not have made a better stay. Amy at front desk is phenomenal, courteous, & excellent at her job. Sure hope we get to come back!
response / report this review -
18 August 2017
This was our 2nd stay here and I enjoyed it more than the first visit. Amy and Miranda are always friendly and helpful, making sure everyone is happy and enjoying their stay. I met a couple of the other front desk girls this visit and they were just as friendly. The cleaning staff is great, I enjoyed talking to Neena, she remembered me from my previous stay and welcomed me back. Everyone was friendly and helpful. The pool always looks amazing and the hot tub was great. I can tell they take care of both of them. I will be back to this hotel anytime I'm in the area.
response / report this review -
31 July 2017
2nd Edit:
When rooms were originally booked with this hotel almost none of the reservations were linked to our party. I called all the people I knew were staying and had them re confirm they were affiliated with us.
I assumed then that all of this was worked out. I was wrong about this as well. We were told if we could have 15 or more guests stay our room would be free. The manager told us we didn't meet this threshold. I went back through and surveyed my guests. I had 16 rooms meaning our room should have been free. We were charged for this room.
Currently trying to prove this in an attempt to have this charge reversed.
This hotel is a nightmare.
Edit:
The manager that commented below did NOT talk to me or to anyone in my party! They're claiming to have contacted the guest who WALKED IN ON OTHERS SLEEPING but they have NOT contacted this guest.
Horrendous experience.
My husband and I recently got married at Sylvan Cellars (100% would recommend this venue)
We decided to have our wedding guests stay at this hotel. We had issues from the start. Persons didn't get included in the group, some had multiple reservations under their name, etc. I was under the impression that blocking off rooms meant we would be in close proximity. We had guests all over the hotel.
One of my guests was given a key to a room that was occupied. She walked in to a hotel room at 1 AM which already had persons sleeping. The front desk gave her a key to a second room which was not cleaned from the night before. Finally said guest received a room which had definitely been smoked in. By this point we were just thankful she had a place to lay her head.
No one seems to have authority to fix any situation. We have called multiple times to inquire about a refund for this guests room. Each time I am assured someone will get back with me. This has been ongoing for 6 weeks!
As far as the hotel quality it's low but clean.response / report this review -
30 May 2017
This hotel is a surprising gem in a rural area. The rooms were really big with an extra little seating area. My husband went to a bluegrass festival and I set up a little sewing area and worked on my quilts.. It worked great. Hotel was very clean. Breakfast was the usual but clean and well stocked. The only improvement could be stronger coffee. A very nice weekend.We would stay again if we came back to the bluegrass festival next year.
response / report this review -
13 April 2017
My family and I stayed at the Best Western Kendallville the first week of April 2017 because of a funeral in town. The staff was lovely and very accommodating. It is a clean hotel, as well. We would go back if we had an occasion to stay in Kendallville again.
response / report this review -
04 April 2017
Friendly staff, lobby and room were clean. Appreciated the snacks and drinks. The only thing that could have been better was a better shower head. The flow was more of a stream like flow instead of a shower like flow. We'll stay again if the opportunity arises.
response / report this review -
28 March 2017
This best restaurant is located in the middle of Kendallville Indiana no major views just not really much to look at the pool is very small it is conveniently located beside a Rural King and not far away from a Walmart
response / report this review -
16 March 2017
This hotel is one of the best hotel in the area and tell you i tried a lots of them just don't stay at Best western in north Fort Wayne Alcohol at front desk if you drinks and free popcorn and cookies every night
response / report this review -
22 February 2017
I have stayed here before MANY times, and have not gotten a bad room for the price.(Hence the reason I gave 2 stars not 1) This time I was stunned! The price went up pretty significantly. The room was clean, but the shower/bath floor was stained pretty bad, the pillows are in dire need of replacement, and the heat/ac unit stunk. I like to sleep in a cooler room, and no matter how far I cranked it down, pushed the curtain up to keep the flow IN THE ROOM not up under the curtains, I could not get it cool. There were multiple air pockets in the sink faucet, and the shower head (which would work great I presume under pressure) leaked like a sieve from around the head facing you in the shower.
This hotel in a word isOVERPRICED! Not sure if I'll stay here again..I just don't know.response / report this review
