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About

Best Western Danbury/Bethel is a lodging, located at 11 Stony Hill Rd, Bethel, CT 06801, USA. They can be contacted via phone at +1 203-744-3200, visit their website www.bestwestern.com for more detailed information.

Location :
11 Stony Hill Rd, Bethel, CT 06801, USA
Added by Jopie, at 06 May 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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12 Reviews

  • Mike Aye
    03 December 2017

    The room i had, had no heat. The unit was disconnected due to renovations. The clerk gave me a space heater that actually was impressive. I was comfortable but by aggressive means. And online the price said 72 but ended up paying over 90.

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  • J- M-P
    21 November 2017

    Hotel was nice, Downside was the main heater was not working and the unit was covered with cardboard. They put a portable heater unit in the room instead. The portable heater worked fine, but of course I would turn it off when I left the room. It was fine for the most part, but my concern was if someone else in the hotel wasn't that conscious of turning off the heater when they left the room unattended, there could have been a problem situation.

    Staff was great, especially Charlie. She was great! Other staff members, not so much so..

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  • Maria Beckwith
    22 October 2017

    This hotel has been sold, we use to stay there twice a year for extended times, until they change employees at the desk we will not go back. Rude, very non professional. Also need repairs in guest rooms that were never fixed in the 12 days we were there. Only 3 great employees, Mercedes, Susan & Lee. Also guest service said there is no supervisor you can complain to. Planned on a month stay in January, not now. I gave it a 2 rating because of the 3 wonderful people who keep this place going. Miss Rosa!

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  • Jessie DeClue
    12 October 2017

    The staff is very friendly and the hotel is very clean. Great breakfast with a lot of different choices (that they let us have even though we were just there for a work meeting and not actually guests). Visitor bathrooms were immaculate, and everyone was very very nice.

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  • Lasse Petersen
    11 October 2017

    All in all a great hotel. The staff is kind and service minded. They always have a smile on and ready to help. The rooms are really clean. New towels were given every day and the whole room were cleaned. Really lovely experience.

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  • Lynne Jackson
    11 October 2017

    Our stay was ok. First night our air conditioning did not work. They gave us a different room next night. Heard other people also had problems. Breakfast area is very small and very limited breakfast items. Our room was clean and beds were pretty comfortable. Staff was friendly. Could of done much better at check out time. No one was at the desk so we just left after waiting for 10 minutes.

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  • Paul Shaw
    21 September 2017

    We travel frequently and use chain hotels often. We were looking for a hotel close to where were moving to in a couple of days and needed comfort and quiet. We were very pleased with the room. It was exceptionally clean and quiet. We had a front room, midway down the hall. Everything in the room functioned and was in good condition. We stayed 2 nights and we never took advantage of the breakfast. It was a small area and if the hotel is accommodating a large group that comes down at the same time, the facility cannot handle the crowd. Due to the fair pricing, we did not hesitate to go elsewhere to get cup of coffee.

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  • Diane Morrison
    11 June 2017

    One of the worst experiences. 2nd day the room was never cleaned. The 1st 2 nights the A/C unit was extremely loud and made loud noises every time it kicked on. 3rd night it did not work at all. Staff offered to bring can, but room was way to hot for a fan to help. Eventually they they had us move to a new room. It was nice and cool, but shortly afterwards they cut the A/C off and the room quickly got hot. Told my husband in the morning that it was probably because we switched after 11:00 pm. The entire experience was very unpleasant.

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  • Dennis O'Brien
    06 June 2017

    This is strictly a place to stay on the road. However for the price this room was a pleasant surprise. Very clean, comfortable, spacious, and everything needed. Breakfast was just okay compared to other best westerns I have stayed at. But overall a great value.

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  • Michael Smith
    06 June 2017

    Clean comfortable room, nice bathroom. Requested an upper floor but assigned a first floor room with a concrete wall 4 feet from the window. Apart from window view we were very satisfied with everything.
    Would stay there again but not in room 112 !!!!!!!

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  • Frank White
    19 May 2017

    Hotel is always a pleasure to stay at. The staff is always professional and provides service with a smile. Conveniently located for Gas ,Food and many eateries.

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  • Richard Belle
    13 May 2017

    This hotel is moderately priced for the area. It is well maintained and provided a pleasant experience. Breakfast was fairly basic, but was free.

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