Name: Bell Honda
Address: 701 W Bell Rd, Phoenix, AZ 85023, USA, US
Telephone: +1 602-490-8877

Bell Honda is a car dealer, located at 701 W Bell Rd, Phoenix, AZ 85023, USA. They can be contacted via phone at +1 602-490-8877, visit their website www.bellhonda.com for more detailed information.

Location :

701 W Bell Rd, Phoenix, AZ 85023, USA

Contacts :

Added by Jopie, at 24 April 2017

Monday 7:00 AM – 9:00 PM
Tuesday 7:00 AM – 9:00 PM
Wednesday 7:00 AM – 9:00 PM
Thursday 7:00 AM – 9:00 PM
Friday 7:00 AM – 9:00 PM
Saturday 7:00 AM – 9:00 PM
Sunday 10:00 AM – 7:00 PM

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Brandimae13

09 December 2017

I recently had a service appointment with Bill. My experience with him was great. He is very friendly and try's his best to help you out any way he can. He took the time to explain to me the issue I was having with my car since I'm not smart when it comes to cars. Overall he made the experience great. I will be going to him whenever I need service on my car. I purchased my car 3 years ago and still go back for service since it’s such a pleasant experience every time. If you need work done on your car I recommend bill as your advisor. He will take great care of you and take the time to follow up and make sure everything went ok with your experience and service there.
Achal Gandhi

09 December 2017

The sales rep was great and his manager (I think) seemed to be helpful as well. So, kudos to them (hence the 2 stars). The part that I did NOT like was the finance and paperwork experience. While I stated to the finance rep that I'm not interested in the extended warranty, he went and brought in the "Finance Director". Well, this guy was utterly rude and disrespectful. I was buying a car for my father and because I stayed firm on not buying an extended warranty, he was trying to create friction between my father and I by asking dramatic questions and making dramatic statements. An example question to me, "Do you not care about your dad to get him this extended warranty?" An example question to my father, "How do you feel about your son not buying this extended warranty for the car that you'll be driving?" This was just ridiculous!! I've bought a few cars to-date, but never have I seen such behavior at a dealership.

Also, in terms of feel and looks, this place definitely needs an upgrade. We were there for over 5 hours and warm water was given to us in styrofoam cups. No snacks were available or they just weren't provided to us. Chairs were uncomfortable. Just the overall feel of the place was like the 1990's. These are all relatively minor things in comparison to the awful experience I described above.
Laura Zubia

01 December 2017

Enjoy taking my car in for service here. My guy is Codi and anytime I come in whether it’s for an oil change or my tire pressure light came on he’s always very quick and so fun to work with. I’ll be using these guys for as long as I own my Honda
Joshi Randle

01 December 2017

Same great service I always get from Camille! Been purchasing vehicles from him for years and don't plan on stopping! Bell Honda has a great team in both sales and service! Ask for Trish when you get some work done! Can't go wrong! Thank you Yeah and Camille! See you soon!
Janice Allen

08 November 2017

My husband and I want to say that we had a FANTASTIC experience from the initial phone call (after using the internet to check out what was available and what car we might want) to the process of choosing the car, the price negotiations, and then the final paperwork! Everyone in the process was very friendly, professional and competent and genuinely interested in our needs and It was ALL GOOD! They (Caleb and his team - Daniel, Michael, and Roy) all made what in our past experience had been a "teeth-clenching process" buying a car into GREAT car buying experience!

Caleb worked with us on pricing and accommodating our needs. We never felt pressured the entire process AND we LOVE our car!!! We make up excuses every day to drive it!
Desiree Irmaine

14 October 2017

Just purchased a vehicle yesterday. Ask for Shawn Hicks. He worked with us to make sure we had a vehicle we LOVE at a price we can afford. All along the way making sure that we all our concerns we're met. He went above and beyond to make sure we are happy!
TONY ORDONEZ

01 October 2017

Codi Avery in the service department is a very professional young man that Listens to all your automotive service needs.
I take my wife's automobile only to Codi because he earned our Trust. He is Honest, Trustworthy, has integrity , he treats us like family instead of a customer.
We will always continue to do business with Bell HONDA as long that Codi is employed there.
We will also refer all of our family and friends to him.
Thank You
Davester

18 September 2017

I brought my car in for simple oil change.
They wanted to $2,600.00 in repairs. . . New brake calipers, shoes, etc. (Brakes serviced 2 months previous). They wanted $200+ for a Civic tire.
They have new sales people call you to trade in your car. Promise to refinance (Honda doesn't do that), promise to give you a $25 gas card for test driving a new model. Afterword, the "new kid" says, "Gee I don't know what happened with that promotion.
We'll mail you the card" 'Still waiting for the gas cardHa ha ha ha ha ha ha ha.
Nicole Curfman

16 August 2017

I had a service appointment recently. No problem setting up, as I did it online. I didn't ask for a specific service person at the time of scheduling the appointment, so the system assigned me to a gentleman named Joshua H. Josh greeted me promptly as I arrived and got my service appointment rolling promptly. The customer service he provided was exemplary! All of my concerns were handled accordingly. He definitely has a continued customer in me. Thank you so much, Josh!!
Angie Thomas

12 August 2017

I had a very good experience with a nice salesman named Troy this past week. He guided me through a few cars until I found the right mini van. He listened to what I wanted in a car AND my price range.
Financing was done and exceeded my expectations by finding the best bank possible which lowered my payment in the end. I am leaving one HAPPY customer with Bell Honda!
Way to go guys! Would highly recommend this dealership!
Lisa Cornell

14 June 2017

I am writing this review on behalf of my dear friend Heidi Riebe who does not have a computer, but asked me to post this because she has been so impressed with the service she has received from Steve Emery at Bell Honda over the last 10 years. When she has had work done on her car, it has been done quickly and at a fair price. She feels that Steve provides excellent customer service and wanted to make sure he was recognized.
Nat C

09 June 2017

HORRID EXPERIENCE! We got a Pilot 3 years ago and LOVED it. the sales guy was great and the finance process was not bad. We recently went back to check out the new Pilot, because we loved our 2015, but we felt the new one was actually a downgrade. They took out features the last one has, they made it smaller all around and it felt like downgrading. So, we decided to keep our current. The nightmare was not the vehicle it was the the staff. For starters we kept getting calls every week "come in now.. we've got great deals you don't want to miss!!!". We finally decided to go see what was so great. We were promised one thing by one person then after we signed someone else would come and say "No, that doesn't apply to you" or "No, we don't do that, we don't know why they told you that". Nothing we were expecting were things that we asked for, they were things that were offered to us. It was like nobody knew what was going on and everyone has something to offer that someone esle would say no. When we brought this to the attention of management (Rodrigo, finance manager from the "Tower") he was the rudest of them all! How this guy has a job here is beyond me! He called me asking me what I was unhappy with and he had an excuse for everything. He asked me 3 times the same questions as if he wasn't paying attention to anything I was saying and at the end of our conversation he told me "Well, at the end of the day you already signed so.". Just him alone is enough for us to never go back there, that's how rude he was. We ended our experience with Brandon, sales manager, which was polite but didn't fix anything. Everything we were promised was a bunch of bull! Like Rodrigo said "At the end of the day you signed". For a dealer that "strives for customer satisfaction" they will never get our business again.
Emily James

01 May 2017

I expect to have an extended wait since I almost always book my maintenance on a Saturday (the busiest of all days), with the exception of an emergency, which has always been handled quickly and professionally. Andrew Crush, my service advisor, always surprises me with a smile when my vehicle is ready earlier than expected. I am, however, always bummed that I did not have 3 hours to work on homework because I only got an hour to work ;)
I have had nearly three years of consistent, excellent customer service from Andrew and will continue to bring my vehicle to Bell Honda even though a different dealership is more convenient, I just know I can expect honesty and efficiency from Bell Honda.
Celeste Payan

01 May 2017

I went in to purchase my first vehicle and I was helped by Axel. He was incredibly helpful throughout the entire process. Made it a breeze! Then back in finance, Iron made my experience really great. He got me a good deal on my financing. Definitely would recommend Bell Honda to anyone who's looking to buy a vehicle! Will come again.
Abraham Alejandro Mendivil

01 May 2017

I recently visited Bell Honda because I had been shopping around for a car comparing different makes and models. I narrowed it down between the corolla and the civic but after Axel, our salesman, showed me the civic and went through all it had to offer I was blown away. No comparison! After we agreed on a fair deal for the car Axel made everything super fast and simple. I love my new 2017 Honda Civic Hatch! I will with no question be returning to Bell Honda to work with Axel for my future car buying needs and will recommend him to all my friends and family!!!