Bought all new appliances from Barron's. When they are taking your money they are very nice and helpful. Once you make a purchase do not expect any type of relevant customer service. I do not need my hand held, but I did not expect to be laughed at when I asked for a maintenence call for my fridge. I called Friday, she said Tuesday/Wednesday. To my surprise she was so rude when I questioned getting someone here sooner. I told her I have lost hundreds in food. I just do not feel laughing at my spoiled food and want for quicker service appropriate.
***EDIT*** Baron's finally replaced our washing machine and I am glad to be washing my family's laundry at home again!
We purchased an Electrolux washing machine from Baron's in Salem, NH approximately 11 month ago. It did not work when it arrived and it took approximately 3 weeks to get a working one. Here we are 10 months later and it hasn't worked for the last 6 weeks. So in the last 11 months, after buying a brand new washing machine we have found ourselves still using a laundromat for 25% of that time. It is still not working and we keep being told they have to order a part, it's on back order, etc. etc. 6 weeks is an unreasonable and ridiculous amount of time to not have a working washing machine when it's less than a year old. I am extremely frustrated and disappointed. We have even contacted Electrolux and they have no record of a warranty claim on our machine.
They had my stove In 24 hours just like they said they would They loaded it on my truck Got It home not one Denton They treated me like a king Very satisfied
We had a great experience choosing a mattress. Ken was very knowledgeable and patient. The delivery was on time and they called to give us noticed of when they would arrive. The whole process was very smooth. Pricing was competitive.
Thanks to Dominick for helping me find the right appliances. I had modest requirements. Dominick told me my options and his opinion. As I changed my mind and added and upgraded he was always eager to assist and made me feel like a valued customer. That level of service is rare. Even when I returned to buy a compact fridge to use while the kitchen is being gutted, he took the same level of interest and enthusiasm in my purchase. Very pleased and will be back again for future purchases!
Purchased both a whirlpool front loading washer and dryer (on separate occasions) from Jeff. He was friendly and knowledgeable about the products, making for an easy experience and pleasant sale. Both items were delivered on-time and properly installed. I will definitely be purchasing all of my appliances from Baron's in the future.
It great to purchase online, but when it comes to high end equipment that you want to see in person and get the online price this place will surprise you a little. I printed three online prices and we agreed on the fairest price which was below the price they offered on the floor, although not the rock bottom, when I did have an issue they came out and fixed it for free. It was a $2,500 range cooktop and I would not have wanted to deal with that online. It's been three years and I have had no issues. The sales staff is professional but I would say could work on the feeling of taking your money and running, at the same time that's the experience with every sales place. They are fair and offer great options in person highly recommend.
We went to Baron's in Salem, NH to buy a whole suite of kitchen appliances for a new kitchen. Vince was our sales person and was very patient as we tried to narrow down what we wanted, which took quite some time. Always provided in-depth product details to help with the decision making process. Pricing was better than any box store and free delivery. Delivery people were also very nice and careful not to damage appliances or our new kitchen. Would definitely recommend Barrons.
Great prices, knowledgeable people!
Great selection. Very friendly sales staff. Overall easy shopping experience.
Friendly and helpful associates help you pick from a wide range of appliances for your home. They carry major brands and match prices online!
Low pressure sales team, better prices than the big box stores.
I have purchased appliances for 8 kitchens from Barons over the last 26 years and they have great service, prices and the sales staff is second to none! Highly recommend them!