About
Location :
Added by Jopie, at 12 June 2016
Opening Hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Gallery
Add missing information
11 Reviews
-
12 February 2018
We have bought a used pickup from this company and then bought a new car also. Great service and sales.
response / report this review -
28 August 2017
Mary passagalippi is the reason I will never go back to this dealership for anything not even to use the restroom. My family planned a weekend in Maryland and we wanted to rent a vehicle. My husband and our cousin went in on a Monday to make the reservations. Mary was very rude and unprofessional but we needed the rental so they dealt with her attitude. We went back friday to pick up our rental at 3:00 and she took another customer that came in after us and told us to wait 2hrs. We left and took our money else where. Our experience there was horrible and she should be fired.
response / report this review -
04 August 2017
Awesome car buying experience. Very pleased with vehicle price, trade-in value and financing. Great experience with General Manager. Definitely recommend!
response / report this review -
01 July 2017
Just picked up a new, fully loaded Lacrosse yesterday in Tappahannock, Virgina! After testing numerous cars, including some Lexus', there was no doubt in my mind that the new Lacrosse was the one to go with. The features and the way it drives, its responsiveness, power, and quietness trumps everything else out there in its price range. And it's made in Detroit, which was a pleasant surprise!
Herman Thompson,our sales consultant at Bareford Buick was a pleasure to work with! We are absolutely loving the car!!response / report this review -
11 June 2017
Great. Made an appt. for a recall repair and they also took care of a service bulletin. I was in and out very quickly
response / report this review -
23 May 2017
Excellent service with sale of pre-owned Buick and trade in of my vehicle. Much thanks. I'll come back and will recommend Bareford to others.
response / report this review -
09 January 2017
General Manager very dishonest. I had a deal 99% worked out with the GM. I was asked to put down a deposit on the vehicle which I did. To make a long story short the GM sold the vehicle underneath me with Deposit in hand. He didn't have enough respect to call me before the transaction took place. This surely is not a dealership you should deal with.
response / report this review -
25 December 2016
The staff was very accommodating and the overall experience was awesome! I never felt pressured or that I was being taken advantage of. I highly recommend this dealership to those who want a good personable experience!
response / report this review -
23 September 2016
Experience purchasing our vehicles was great. The service work and customer service after was horrible.
Purchased a used Denali in April 2016. The website listed the vehicle having 89k miles, a couple days later when we went to test drive, it had 94k. Joey stated that he had been driving the car back and forth. After the test drive, we asked about a squeaking noise coming from under the hood, Joey said it was probably the belts because sometimes they squeak when sitting for long periods of time. Well, how is that possible when he had just told us he'd been driving it?! Joey had fed mechanic come out and spray the belts. Fine, we still agreed to purchase. Along with purchasing a 2016 Sierra. Two salsa in one day.
Took the truck homestill squeaking. Called Joey, he said to bring it in. We did, turns out it was the alternator, so they replaced itno cost. Keep in mind, we live two hours away
In September I was told by another shop that my tires were bed (no bald, but something to do with the inner tires). Also, the AC was blowing hot air, there was a delayed start, the emergency break was not working when parked on a hill, the defrost wire on the back windshield had fallen off, and the back up camera wouldn't work (sometimes). We called Joey and he told us to bring the truck in and he'd take care of us, but we'd have to leave it because there were a lot of issues that needed to be checked.
We dropped the truck off on a Friday night, and paid for a rental out of pocket. Didn't hear anything until Tuesday evening when we called. The mechanic said he was just getting ready to pull it into the shop to look it over. i called Joey back a few hours later, he went over an email that he had sent. He stated that tire tread was good, and recommended that I take my car elsewhere to be serviced. Said that the e brake was working fine. I asked if he tested it on a hill like I did, he said Noflat ground. He then told me that maybe I didn't use it right, and he would physically make a video of him testing it and send it to me (well of course the car won't move as easy on flat ground vs. a hill). He also said that the AC was blowing hot air and they were going to look into it, they were going to fix the defrost cord, and he noticed the delayed start, so they'd look into that as well. and that the backup camera wasn't worth repairing if its only happening sometimes. So out of my six issues only 3 would be solved.
The next day he calls and tells me that they would replace the batter and recharge the AC for 250.00. I explained my frustrations because I didn't feel it was fair for him to tell us 'he would take care of if' to turn around and fix the issues for a high price. The ONLY reason we drove two hours out of our way to your dealership and paid 250.00 for a rental was because we were under the assumption the issues would be fixed at no cost, being that we've only had the car for five months. Joey then said he'd do the two repairs for 210.00.
I declined and came to pick up my truck the same night.
Never will I reccommend this dealership, and I will be writing this review online. I am so disgusted with the way Joey did business. Seems as Though once he sold us the cars he didn't care about us after. I came to your dealership based off of the reviews I read online. Hopefully your future customers don't have the same thought process as me because I will be sure to post my feedback to the public.response / report this review -
01 August 2016
Had a great experience with repair of my Saturn bareford let me use a very nice loaner vehicle as repairs could not be completed same day. Service manager was very polite.
response / report this review -
19 June 2016
Such An amazing experience buying from this dealership. Very relaxing and fun! All the salesmen are fast and smart
response / report this review
