Great service and helpful staff.
Quick service and professionally courteous staff.
Great service department, quick and friendly staff. Knowledgeable mechanics. Clean comfortable customer area.
Had my Virginia inspection done
.
Great sales people. Will let you look without being hassled.
I would like to suggest to you Robbie Stout at Crabtree Buick GMC in Bristol if you have a need for a new or used car. He is the internet salesman and used car salesman but you can ask for him for new walk in. By far, the best car shopping experience we have ever had. Most everything was done over the phone or internet. Robbie is the best car salesman we have ever dealt with! Super Young man.
Quick and friendly service department
I've only used the service center, but they were friendly, fast, and very knowledgeable.
Always treated as if you are family
For towing, these guys are great. They did what exit 7 towing wouldn't do.
not a good experience at all. My 2010 mustang gt had some body damage from hitting a deer. they fixed the damage and painted it. I have been back 2 times since then because my paint keeps peeling off. they fixed the driver side once. then
the passenger side. now i am headed back for the third time. the same place they
fixed on the passenger side is peeling again. they also aligned the front end. 4000 miles later my front tires were worn out. took it down to friendship ford to have the
alignment checked. they said it was no where near where it should be. also said crabtrees alignment machine must be out of calibration. stopped by crabtree the same day told them what friendship said. they were not willing to do anything about it so i had to buy 2 more perelli tires. that cost me almost 400.00 plus i had to pay friendship to align my front end. i have an apt. oct. 15 for them to fix my paint for the third time. I think i'm just going to trade cars.