Honest and friendly. Not pushy
Did not have the vehicle I wanted but are very very nice small family-owned business for three generations
Best prices anywhere. Folks there are wonderful. Check with them before you buy.
The parts dept repeatedly hangs up on people without even saying a word. Been trying to get thru for over an hour now and have been hung up on 9 times.
Because they've always been like family to me and they also will help me in any way they can and the service department has always been excellent to me
It was the most awesome experience! Everyone at Owen Ford that I dealt with was great: Alton, Art, and Dwayne. They took care of everything. They made it all so easy. My highest praise to a great bunch of people at Owen Ford.
One of my drivers was on I-95 and hit some debris in the road. The vehicle had a few flat tires and cracked rim. I called Owen Ford and was routed to the service manager. He help me get the vehicle towed and got my driver on the road quickly. Great service can be hard to find these days and if I lived in the area this would be the place where I purchase and service my vehicles.
We were traveling down from New Jersey and our van was experiencing some issues and needed to get it checked. The service guys were very nice and didn't charge us anything to look at our van! Thank you!
I just took delivery of a 2016 Ford Explorer from Owen and as a matter of fact my family has been doing business with Owen Ford for over 40 years. Owen gives honest deals on new and used cars, the Service Dept is top notch and I've found customer service to be paramount. If you ever do business with Owen you'll never go anywhere else!
Fantastic staff in service department! During our travels from NJ to Florida our car had problems that required some bolts to prevent the engine cover from dragging. The receptionist, manager, mechanic were top notch and we were given excellent and fast service. The staff was great and quickly and effectively fixed the plate under the car, and a few minutes later we were on our way again. If I lived in the area this would be the dealer and service center I would highly recommend. What a pleasure it was to have such excellent service!
Owen Ford is outstanding. They always take care of their customers and exemplify the highest standards of customer service and professionalism. The parts department is always dedicated to answering all of my questions and listening to my concerns. I appreciate the friendliness of the staff and feel very comfortable with the work being done to my vehicle. I have never felt like I was being taken advantage of- a feeling that I don't receive from other local dealerships. Thank you, Owen Ford!