Name: BMW of Palm Springs
Address: 3737 E Palm Canyon Dr, Palm Springs, CA 92264, USA, US
Telephone: +1 760-699-2500

BMW of Palm Springs is a car dealer, located at 3737 E Palm Canyon Dr, Palm Springs, CA 92264, USA. They can be contacted via phone at +1 760-699-2500, visit their website www.bmwpalmsprings.com for more detailed information.

Location :

3737 E Palm Canyon Dr, Palm Springs, CA 92264, USA

Contacts :

Added by Jopie, at 07 December 2016

Monday 7:30 AM – 7:00 PM
Tuesday 7:30 AM – 7:00 PM
Wednesday 7:30 AM – 7:00 PM
Thursday 7:30 AM – 7:00 PM
Friday 7:30 AM – 7:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Cary Kenner

27 December 2017

BMW of Palm Springs offers a superb service experience! They are consistently conscientious and gracious. Stan Sterling has been a wonderfully accommodating service advisor. I had two emergency visits this year without an appointment. He was very understanding and worked me into a very busy schedule. He turned a stressful day into a peaceful one. Thank you!
Carlos Soto

25 December 2017

The service advisor that I had did not call me to let me know my car would not be ready the before Christmas . I called a couple of times and it went to voice mail l left a message , no call back. I had to go the following day and talked to someone else and got a loaner car. I took my car in for an airbag recall and a check up on my a/c on Dec 22 and I won't get it back until the 26. So I am hoping. This is BMW its supposed to have great service.
Daniel Riggs

22 December 2017

I just purchased my fourth BMW and Brad Williams has taken excellent care of me Woth all four vehicles! Each experience has been expedited in such a fashion that required very little on my part. Brad Always had everything ready to go when I arrived, and I believe the longest the whole process ever took me was maybe 20 minutes. I can’t imagine working with any other sales person, and i will most likely always have a BMW parked in my garage. Now with a 750i I am experiencing the very best of BMW design, technology, engineering, and sophistication! For someone who normally prefers the passenger seat, I am excited to be behind the wheel of this True Ultimate Driving Machine!!!
Gregory Ricks

14 December 2017

Thanks guys, for making sure, above all else, that I would have a safe extended late-night trip home. Thanks for the free shuttle back to the condo as you started your work on my car, and thanks for accommodating my unique work demands that were contrary to your hours of operation. I not only arrived safely, but I was confident that I would the entire drive.home. It's an uneasy feeling, being stranded on vacation without ones historically trusted mechanic. Now, I guess I have two-- one at home and one in Palm Springs. Either way, I know I'll be safe.

Thanks, Palm Springs BMW
Randy K

22 October 2017

What can I say but I love this place. Chuck is the best and will give you the best deal ever! He is a no pressure kinda guy. The staff are great! Lauren makes sure you get all the instructions on all the bells and whistles of your car. This is my second time I have used BMW of Palm Springs and I will be back! Thanks everyone at BMW.
Alex Altman

18 October 2017

My best service experience ever. Sandy called me in advance to inform me that I was approaching the end of my warranty, and that it would be best to take care of service while I still had coverage. She was extremely helpful, and ended up doing a fantastic job coordinating service that included new brakes and rotors. If she hadn't called me and I had driven 900 more miles, that would have come out of my pocket.

When your service team is calling clients to provide that level of "above and beyond" treatment and saving them money in the process, that's when you know you are doing everything right.

Thanks Sandy. Thanks BMW of Palm Springs.
Keith Gran

15 October 2017

Have had an extraordinary experience with the service group at this dealership. Every time I come in it takes 3 hours to have the smallest thing accomplished. 1 hour to wash my car etc. Was given a bit of attitude because I brought my car in on the last day of the warranty and they said it wouldn't be covered. When I pointed out that its covered until mid-night that day, they reluctantly brought it in. Replaced the com Box, and now I can't get it to pass smog. They said it takes me driving an additional 600 miles before it resets. Really? No one calls you back. The service people are nice, but a complete lack of process and any sort of urgency. unbelievable.
Christina Rose

13 October 2017

Phil Meyer is the BEST Salesperson I have ever worked with! He is honest, caring, extremely personable and an expert on his product line. Phil educated me on all of my options and allowed me to decide what choice was best for my lifestyle needs and budget - with absolutely NO PRESSURE! Then, he went above and beyond to find me the Perfect Car -and deliver it with everything I wanted in it! But, most Amazing of all: Phil was ultimately able to offer me a FANTASTIC deal on the car, which was truly beyond my expectations! Phil is a real PRO and he made the entire sales process fun, stress-free and seamless. I am THRILLED with my new car and my entire purchase experience at PS BMW !!!
Devin Keller

23 September 2017

I live in Washington state and wasn't having any luck finding an X5 50 for my wife. I called a few out of state dealers and was about to give up before I connected with Johnny at BMW Palm Springs. I told him exactly what I was looking for and wanted to pay and within a few hours he found me an X5 and worked out all the pricing. It was the easiest car buying experience I've ever had. As a sales professional myself, it's always good to interact with other sales people that just get it.
Eric Littleton

03 June 2017

Excellent Customer Service and exceptional quality. Every single time I come here myself and my vehicles get treated with a lot of love and respect. Please ask for Sandra my Service Advisor she is truly amazing. Your vehicle will definitely be in good hands. The Whole Team here at Palm Springs BMW is like family to me they go out of their way to help me always in many ways. I am truly humble and grateful without them I wouldn't have a smile on my face through those tough times where you get hit with speed bumps in life. Thank you all truly with all my heart.. I highly recommend anyone who needs service and repairs or even purchase a new vehicle
Chris Smith

10 May 2017

Aside from service where I've witnessed each person in the service department go above and beyond the call of duty, this dealership is the worst. First, they are over priced. Second, they have this Texas mentality that's not fit for the desert. A GM and sales manager (FRANK E PIERCE and co-conspirator BLAKE FITZGERALD) that think they're stocking BMW cars for a sheik in Abu Dhabi. This guy Frank actually opted to have stock wheels on a x5M colored black. No surprise the cars been sitting at the dealership for seven months.

Turns out after looking online, the change in the dealership management recently has caused a decline in service specifically with respect to sales.

I found a dozen sites talking about BMW Palm Springs and sales team.

Frank E Pierce apparently had a real tough time with the Buick GMC dealership and even a worse time at Midtown BMW. Why indigo picked these characters to lead the team is a huge mystery. I wouldn't blame INDIGO I'd blame that somebody (won't mention for now) who called in a favor to place these characters.

Before Frank took over I referred easily 50 customers to buy cars from PS BMW.

Never again until things change.
Michael Kelly

03 May 2017

Service staff is very friendly and helpful. The customer waiting area is spacious and comfortable with complementary coffee, espresso, cappuccino, etc. as well as WiFi.
Hiren Arora

04 February 2017

This was a out of state purchase with a trade in. John was very professional and extremely easy to deal with. The Finance Manager Kevin was extremely professional too. Kevin was never pushy in selling anything. Just offered a few things, and, upon declining never pushed. This was a real good experience dealing with a dealership which was 1900 some miles away. I was indeed very happy to see the car in immaculate condition. Will not hesitate at all to purchase in future.
Whit Taylor

14 December 2016

BMW of Palm Springs is terrific. BMW "sales & service" doesn't get any better. For sales, see Brad Williams. For service, see Sandy Thompson. They take a genuine interest in making your BMW ownership experience not just satisfactory, but delightful. No matter what vintage your BMW, BMWPS is competitively priced on service.