AutoNation Chevrolet Greenacres
5757 Lake Worth Rd, Greenacres, FL 33463, USAAbout
Location :
Added by Jopie, at 17 April 2017
Opening Hours
- Monday 8:30 AM – 9:00 PM
- Tuesday 8:30 AM – 9:00 PM
- Wednesday 8:30 AM – 9:00 PM
- Thursday 8:30 AM – 9:00 PM
- Friday 8:30 AM – 9:00 PM
- Saturday 8:30 AM – 7:00 PM
- Sunday 11:00 AM – 6:00 PM
Gallery
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14 Reviews
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29 December 2017
I'm a customer since 2010. Have bought and pay to Chevy's at AutoNation Chevrolet Greenacres where they believe customer service and customer satisfaction is not important. Well they are wrong because I am planing to buy another car and thanks to this experience it will never be with them. I left my car on Monday 12/26/2017 for a recall and ask about a light that is on and got a call from Brad to my husband saying it will be a sensor on a tire over 500 dollars and I decline at this time. Well Never got a phone call from Brad that my car was ready to be picked up call and left three messagesNo response called the service department which said 12/28/2017 your car is ready to be picked up. Showed up saw Brad which send me to the cashier acting like is all ok and I never left him 3 messages get to the cashier and asked to pay $160.21 for the diagnosis. Really? It must be nice if they advise their clients that's how much it cost since I was told by Brad that that is a standard charge that takes longer than 1 hour on the computer to check everything like I'm an idiot. worst customer service. Felt discriminated unappreciated and guess what there are many competitors out there and I guarantee you I am not the only unhappy customer. It is the worst customer service I have ever had and they gave me my car filthy after I paid 160 dollars and when I'm ready to get in the car they said would you like us to wash your car. that is so disrespectful. OMG I hope corporate take this seriously because your business will be going next door poorpoorway to do business.. from start to end will never visit this place again and will tell all the people I know how horrible it is.
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22 December 2017
I am very happy and excited to have my vehicle back and running. I had a horrible experience from the dealership where I live so much so that I drove one hour and twenty minutes for service and had to get General Motors involved and file a formal complaint. Nevertheless, I will never do the same mistake twice of doing business with a dealership if it is not Autonation. I have always had a pleasant experience and the work done by professional technicians who actually know what they are doing and get you back on the road in an expeditious manner. I will always be grateful and a loyal customer to Autonation. Thank you very much for your care and expedited service.
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02 December 2017
From the moment I made contact to inquire about the vehicle that I was interested, the experience was excellent. Steven Paige kicked off the process. Versus doing a hand-off to a salesperson, he conferenced in a salesperson, Casey Gaylord, to ensure we had an immediate connection. Casey then picked up with that same attention to detail and follow-up, to deliver a superior consumer experience. Nobody dropped the ball at any point throughout the process. Brilliant in its simplicity.
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23 November 2017
Spoke with the employee at the service station who looked over my truck before getting it serviced and he noticed my check engine light was on and said they would check it for me. Never mentioned a charge or extra time. After an hour for a oil change (not bad) I got back into my truck to find the check engine light was still on! And your service representatives stated it was never checked because it wasn't on the work order! Then tried to tell me that it would be another hour at an extra charge! The service director tried to make it up by saying he wouldn't charge me to have it looked into. I went else where and got the issue fixed. Your service department lost out on extra income/profit because they simply didn't take care of a customer. NO TRUCK SHOULD LEAVE THE SERVICE CENTER WITH A CHECK ENGINE LIGHT ON! The only good thing I have to say is that I pulled right up without an appointment and was taken in immediately and only had to wait an hour for the oil change, but sadly no other service was performed to include the obvious check engine light. I have purchased two trucks from this dealership but I don't know that I'll be back for a 3rd.
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17 October 2017
A very pleasant buying experience. It took me two days to make my mind up about which vehicle to choose but Abi, Steven, Justin, Dane and all the other members of the great staff at Greenacres were helpful, knowledgeable and patient throughout.
This is my family's third vehicle from this dealership and now I wouldn't go anywhere else. We have been treated promptly and courteously at every visit, including the routine servicing, which is included for two oil changes with each vehicle, and a couple of warranty repairs which were swift and hassle-free.
This dealership takes good care of you as a buyer and an owner.response / report this review -
03 October 2017
Ty, Andy, and Justin are all amazing. Very attentive and personable. They took their time and made sure my very first car buying experience was a breeze. A lot of information was given to me, thank god i had my father their to help me. It was a great experience. Thank you!
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28 August 2017
My overall experience was very good. From the day I entered, to the moment I signed. My household has purchases 3 vehicles from AutoNation Greenacres, which shows they must be doing something right. Sonny was my car salesman and always greeted us with a smile. The Finance woman was good too. Although there are some post-sale agreements still pending with my Silverado purchase, I am happy with my purchase and experience.
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25 July 2017
AutoNation Chevrolet Greenacres was awesome. They made my buying decision very easy from the sales experience to the finance department at the end. There was no pressure and they got me the vehicle and price we wanted. We are buying a used car from out of state, and my wife is 7 months pregnant so they made getting the vehicle shipped to Georgia very easy and affordable. I would recommend anyone in the South Florida area to shop at Chevrolet Greenacres, or really anyone in the country for that matter.
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01 July 2017
I love my new car! I worked with Fred and his assistant Mike. They were truly a dynamic duo! My whole car buying process was so efficient and they were both very knowledgeable about every aspect of my purchase. Korey took care of me in finance which was also a smooth process. I would recommend these guys in a heart beat to anyone in the market for a car! Thank you! :-)
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11 June 2017
Customer service is good but they did not fix the problem with my truck 2016 Chevy Silverado crew cab I took it in for a vibration at 71 miles to 75 miles and they said rear mount on cab was loose and they said they replace the mount when I took a look at the Mount did not been replaced because it still have rust on it they just tighten it down. And paperwork wasn't finished for my truck and they said they will mail it. Also I understand they cannot drive over the speed limit but how can you fix a vehicle if you cannot sense or figure out where the issue is coming from
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08 June 2017
This was my most quick and painless buying experience to date. Frank Flores assisted me and really took care of me through the process. There was no pressuring me and everything went smooth. I even got a pretty good deal on my trade-in. I bought a Silverado 1500 crew cab and I love it. No more spending half the day at the dealer. Prices were fair across the board.
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08 June 2017
Such a great experience! The customer service was exceptional. I was treated with such great respect :) I am very proud of myself for getting my vehicle from automation b cause without them I'd be clueless they answer all my questions accordingly. Darren did a phenomenal job when I arrived. Didn't keep me waiting at all. I'll forever thank Joe, and Andrea for helping me pick this wonderful car @ Sacramento of course fo making sure I left with the car that night
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02 May 2017
Great customer service. No pressure. Very respectful. Very helpful. I bought my Fiat 500 there at an excellent price. Very satisfied. Fantastic people.
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24 April 2017
I had a very positive experience with salesman Fred Moran at this dealership when I traded in my jeep grand Cherokee for a brand-new Tahoe. Fred worked very hard to find a perfect vehicle that fit my criteria and needs for me and my family. He communicated with me weekly and sent me updates on any new information he found. He was very patient, kind and polite. The sales team at this dealership is amazing and I highly recommend them to anyone interested in purchasing or leasing a vehicle! 5 stars!
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