Great service for the store
Online has messed up 3 orders in the last month.
I really love the store, the service was great and they have a lot of discount❤️❤️❤️
Wonderful staff, very polite and friendly. Clean store and found everything I needed at a resonable price. Kholes cash is a plus
Store clean and well organized. Staff are friendly
I have purchased several items recently. Once at home, I realized the cashier had left the plastic security thing on a shirt. I had to drive back there to have it removed. My time wasted. One of the items I purchased was a necklace, which broke before I even wore it. Brought it back to the store to return it. At the entrance I was told to return it at the jewelry counter. After waiting for 20 minutes (with another couple, who was also returning broken 10k gold earrings), I went to cash register. 3 cashiers there, with no customers, they informed me, they don't do returns. Had to go back to jewelry counter, where I had to wait to get my refund. I was going to do some more shopping that day at the store, but at this point I was already pissed and wasted enough time at the store. So I just left. Not even sure I will be back. The store and the parking lot always seems empty, you should make sure you keep your customers. You might be out of business because of your stupid return policies.
Went to find some jeans and ended up buying much more. I like Kohls because you can find what you need at a comfortable price point. The manager noticed a long line and opened 2 more registers. Also, Kohls Cash is a great bonus, I'll be back!
I like Kohls because I can find what I want, at a reasonable price.
Best part of this Kohls is it's next to the best Texas Roadhouse I've ever been to. Ask for Adam Rich you won't regret it
Nice store. Weird location. This Kohl's is smaller than most as it doesn't have a second floor. Best place for clearance clothing.
I shop at Kolh's regularly. It's a family thing. On the 26th, my mother and I went to take advantage of the after Christmas sales, specifically for undergarments. I came across a stock of Bali underwear that were advertised on your digital sales sign, indicating that the price was 3/$23.99 or $8.99 individually. There were no other underwear other than the 3-pack of Bali underwear, so there was no way this sale could be misinterpreted. We continue our shopping and the nightmare begins at checkout. The clerk looked fairly new, as she was still asking questions. When we checked out, she rings up my items and proceeds to give me my total which was about $45 more than i expected. When I look at the itemization, I notice the Bali underwear were not the correct price. She's calling people over for a price check and gets another clerk, who I meet over where I picked out the underwear. She then tells me that the items are in fact mislabeled and are not on sale. The sale price was for one pair of underwear, not a three pack and the sale display was on the wrong item. Mind you, there is no other item on this rack except for the 3 pack if Bali underwear. She calls a manager on the phone and tells me they are not going to honor the sale price, regardless of that fact that it was improperly placed by them. No apologies about it, just a flat out no. I return to the checkout line, take the underwear off of my transaction and I hand her my Kohl's cash and coupons expecting to finish my transaction and wait for my mom, who is behind me in line. The price of a lot of her sales items were improperly displayed as well, and she decides to leave these items behind. She then hands the clerk her gift cards and coupons. The clerk proceeds to apply the payment options and then says that the system is not recognizing her 15% off, which was attached to the Kohl's cash she had. That didn't make sense to us, so she she asks the clerk next to her what the problem was and she said she applied the gift card before the coupon and it needed to be the other way around. The clerk then looks at my mom and says "you handed this to me in the wrong order and now it's messed up" or something along those line. At this point I'm beyond frustrated and replied that WE did not work at Kohl's and it is her responsibility to know how payments are applied, not ours. The problem is fixed and we leave. As I check my receipt I notice that the clerk did the same to my order. She applied my Kohl's cash first, and then scanned the 15% off coupon, so I got $0.40 off of my order, since the total balance had already been reduced by my Kohl's cash. This was the most frustrating experience we have ever had at Kohl's. Being Kohl's card members as well as Yes to You members and constant shoppers of this same store, to be disregarded and blamed for their mistakes and actions left us with a very sour taste and a desire to never revisit this store again.
Outstanding staff, good prices, easy access and parking. Our experience was top notch on 12/24!