A Young Lady Buy the Of Tally was and Outstanding Person Who Help us get Squared away and Get our Room Ready to. the House Keeping was all so Outstanding to. Their are so Nice and my Dog Loves them to. Because are so Nice to Her to.
The hotel was great! It was safe, peaceful and extremely clean. Our ocean view was really nice. However, there is an upcharge if you want ocean front. The pool entrance was well kept and the pool was also good. A great location and the restaurants around it were really good. Totally recommend this hotel for a getaway!
AVOID AT ALL COSTS!!
I have never been so grossed out in my life. We checked in at midnight. Outside was dingy but was just so tired all we wanted was a clean room to sleep. Opened the door, no lights worked and now i know why!
I ALMSOT dropped my bags and just plopped on bed. I was traveling with my 68yr old mother also.
I wanted to charge my phone so i found outlet, plugged in light and charger ,turned light on and screamed! BUGS ALL OVER THE BED.
I checked in at 12, checked back out 12:10
And had to find another hotel.
My money for refund was now tied up for 3 days.
I would sleep in my car before laying or even walking into that place again.
Stayed 3 nights. First night saw three roaches running around. Kitchen floor slippery and dirty. Asked cleaning people to clean floor. Still slippery next day. Found more roaches and changed rooms. No, I'm sorry. Nothing. Took 4 rooms to check out before I found a room that didn't have a strong odor that I could stand. Second day no house keeping came to room. Mold around bath tub. Plus side bed comfortable. Nice view. Would not stay here again. House keeping is not good. Elevator still broken .
The room was big and clean. The location is very convenient to restaurants and bars, a quick Uber to the Boardwalk area. The pool area was clean, I only gave 4 stars because the hallways and elevator areas were dirty. We really enjoyed our stay this week.
The hotel has drastically changed under new ownership. My family use to come every year up until four years ago. Deciding to come back this year provided closure on this chapter of my life. The room wasn’t bad really, Just a generic room but the customer service was horrible, very rude front desk attendants. Our door was broken when we got there so we had to wait until the door could get fixed, which is fine but combined with the faulty elevator that stopped on each floor for almost a minute(the license had also expired in August), and the indoor pool that was unavailable to guests, the hotel just seemed aged. Also, the cable had very few channels. The area has also changed dramatically, so I think overall there wasn’t a decay. Very sad to see
We lost our home and everything we had during hurricane Irma and could not find one hotel open. Later in the day Atlantic Cove opened and gave us a room. They allowed both our dogs. The place is fantastic, very friendly. Our room was very spacious and clean with a beautiful ocean view. The beds are very comfortable. I highly recommend this hotel.
My family and I got to the hotel a little early so they put us in a different room which was fine.. Until I noticed it didn't even look like housekeeping had cleaned it.. There were nail clippings on the floor, a chicken bone under the bed, someone's old coffee filter and excess coffee was still in maker, mildew on shower curtain, mildew in ac vent, pool was murky, stain on pillows, tv channel listed on paper were completely wrong, vending machines were always sold out, staff did not seem to care about people being in pool area after hours, which was right outside our room.. Very enjoying, especially when you have a 2 year old trying to sleep. Only good thing was the beach access. EXTREMELY disappointed.
We really enjoyed our stay at the hotel. Our suite was spacious, clean, and had a great ocean view. Only downfall we encountered was the ridiculous $7 parking fee the hotel charged us for our 1 vehicle (not a 2nd vehicle.) I feel that a parking spot should be included in the $119+ nightly rental.
Shelby The Front Desk Clerk Is Amazing. VERY Accommodating, Friendly And Just Good People.
Room Was Clean And As Expected - Had My Two Dogs (Which Are Free Under 50LBS) I Honestly Was Expecting The Rooms To Smell Based On The fact that there is no pet fee - but was pleasantly surprised.
Great value and staff.
Room was good sized with small stove, full size fridge and sink and small dining table and king sized bed which was comfortable. The was nice size although not a lot of channels. We were in an ocean front room. Was great for overnight staff was friendly and we were able to get late check out which was 12 instead of 11.
So many things wrong with this stay. First off there was blood on our bedding. Not just a little blood a good amount. The response was immediate for new bedding. The next morning we noticed blood on several of our towels and the faucet had come completely detached in the shower. We were refunded half our room cost and the manager told us we would be taken care of on our next stay. If we chose to come back. We were given a managers card and told ask for the manager on our next visit. She said she definitely wouldn't forget what happened.