About
Location :
Added by Jopie, at 26 April 2017
Opening Hours
- Monday 8:30 AM – 9:00 PM
- Tuesday 8:30 AM – 9:00 PM
- Wednesday 8:30 AM – 9:00 PM
- Thursday 8:30 AM – 9:00 PM
- Friday 8:30 AM – 9:00 PM
- Saturday Closed
- Sunday 11:00 AM – 7:00 PM
Gallery
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13 Reviews
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19 December 2017
We have been delighted with every visit and all services we have received from the purchase of our vehicle to every check-up, phone call question and oil change. Everyone is friendly and goes out of their way to accommodate us! Thank you Ancira!
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22 November 2017
I go to this dealer for service on my company vehicle. Most people avoid taking their vehicle to the dealer due to price and general dishonesty. But that has not been the case with this dealership at all. Ancira is great and very thorough and will even let you know where you stand on certain maintenance needs. My only complaint is it takes usually over a day for them to complete the maintenance on my vehicle. But I believe that may have more to do with our fleet management company than Ancira.
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19 November 2017
Much better experience than before. Our vehicle was CLEAN (washed and reasonably detailed) when we arrived to pick it up from the body shop. That went a LONG WAY toward our impressions of the service provided. The only thing that took a star away was that a couple of cargo net attachment clips in the interior that had not been reattached and were laying in the cargo area - probably just an oversight of the team - easily reinstalled by me. I had responded on previous reviews that I was highly disappointed that the level of service was far below another dealership that I had experience with. I now believe that these reviews are taken seriously.
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23 October 2017
Be careful with this dealership. They lie. Say it’s not crashed when it is. And claim it’s had a certified inspection when it hasn’t. Don’t trust them. They sell bad vehicles. Will be reporting to BBB.
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21 October 2017
Excellent service. my service advisor George was very friendly and helpful! He listened to my concerns and He made sure my vehicle was ready in a timely manner and kept me updated with the service on my vehicle. I would definitely recommend family and friends.
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28 September 2017
The following has been my experience with the Service Department of Ancira chevrolet on Bandera: to include, "KUDOS" to Mr. John Ramos, my service advisor! To this date, I have purchased more than 4 new vehicles with Ancira Chevrolet since 2012 and my relationship with Mr. John Ramos, the Service Advisor to me since 2012, is "second to none"! Mr Ramos stays on top of any and all issues relating to the new vehicles I've purchased since 2012 at Ancira. His attention-to-detail is spot on! Mr Ramos will not rest until all your needs have been met in servicing your vehicle. Mr. Ramos and Ancira Chevrolet is not satisfied until, I, as a customer is above satisfaction. As a matter of fact, the key to my vehicle was accidentally misplaced after service was completed, and Mr Ramos made it "the priority of the moment" until my keys surfaced! Mr. Ramos was exceptional in minimizing the pain and agony I experienced as a result of the mechanics losing my keys and the long wait to find them! There is is no question in my mind, the service department with Mr John Ramos as my service advisor, provides the best customer service orientation possible when it comes to servicing my vehicles!
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22 September 2017
Brought my Malibu in for a recall notice on a scheduled appointment. The service department personnel who greeted me was very courteous and polite. The checking process was very orderly and very well-managed. I was invited to wait in their very spacious customer waiting area with comfortable seats, clean restrooms, vending machines, small dining tables and a large flat screen TV plus an area where you could recharge your devices such tablets or phones. I was finished in about 1 and 1/2 hours. But wait didn't seem that long while I was in their waiting area. Extremely pleasant experience.
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30 July 2017
Ancira Winton Chevrolet provided careful, timely, and stress-free service of my vehicle. My service advisor Mike Kane was professional, knowledgeable, and gave me updates as soon as he had them. His effort on my behalf and the successfully remedied service for my car remains greatly appreciated. I knew he was going beyond the call to make sure I was satisfied and the work was done completely, ahead of his own time estimates, and with no further concern for me. I recommend the service department and look ahead to another positive experience the next time I need service for routine or unexpected issues.
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10 June 2017
If you buy a car from Ancira on Bandera!!!!! Don't purchase the OIL CHANGE PacKage service because they don't do a good JOB they won't top off your fluids!! You have to wait 2 hours or 2 hours 1/2 for a oil change even if you make a Appointment!!!! IT'S RIDICULOUS!!!! THEY DON'T EVEN DO A GOOD JOB!!!! THEY PUT THE WRONG OIL IN MY JEEP ONE TIME!!!!! I WILL NEVER. BUY A CAR FROM HERE AGAIN !!!!!
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01 June 2017
Every time I drive up to service I'm always greeted by someone and my great service experience begins at that moment. Charlie Finch is my service advisor and he jumps right on my truck. Whats great about Charlie Finch I can leave my truck with him and he will keep me informed every step of the way with a simple phone call. Also I trust the service techs with leaving my personal items in my truck knowing everything will be just the way I left them leaves me with a good peace of mind.
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11 May 2017
A/C was not cooling. Dealer had the car for almost two hours. Paid $125.00 for diagnosis. Technician would have to take apart the A/C to find the problem. Estimated cost to take apart and repair A/C unit - $1,800.00. I refused the repair. I took the car to a local A/C repair shop. Their diagnosis - the expansion valve was malfunctioning. Local A/C shop replaced the valve; recharged the system which saved me over $1,500.00 minus the $125.00 I paid to Ancira-Winton Chevrolet. No more Ancira-Winton Chevrolet!
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06 May 2017
Bought our son his first car today, from Mike Lentz, who took great care of us and really went the extra mile to steer us in the right direction. Very helpful, and someone whom I'll refer anyone I know looking for a car. Our experience w/ Mike and Ancira Winton was more than a few steps above anywhere else we'd been while shopping for this car, and our patience paid off.
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03 May 2017
Vehicle was great, but salesman never got back to us as promised. We purchase a 2015 Suburban. We love it but it had some scratches on the passenger door. The salesman promised us that he would get us the "touch up paint" but it has now been 6 months and I have contacted him a couple of times and we still have never received the paint. He also promised a $100 to my friend that referred us to Ancira. That $100 never came either. I will say that the sale went great. The finance guy, David, was great. Will I buy there again: Probably not.
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