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About

Petra's Salon and Boutique is a hair care, located at 434 North Loop 1604 W #2108, San Antonio, TX 78232, USA. They can be contacted via phone at +1 210-481-6200, visit their website www.petrassalonboutique.com for more detailed information.

Location :
434 North Loop 1604 W #2108, San Antonio, TX 78232, USA
Added by Jopie, at 11 September 2016

Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 7:30 PM
  • Wednesday 8:00 AM – 7:30 PM
  • Thursday 8:00 AM – 7:30 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 8:00 AM – 5:00 PM
  • Sunday 12:00 – 4:00 PM

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10 Reviews

  • Haley Rice
    17 December 2017

    VOID THIS PLACE AT ALL COST, they ruined my hair and refuse to give a refund now my hair is ruined with bleach. They do not know the first thing about customer service. I will never return to this "salon" after Petra left me in tears and hung up on me.

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  • Niesha Marshall
    16 December 2017

    I have been good to Petra for probably 30 years. Her salon is wonderful and l love her like a daughter. Bless this salon.

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  • Shae Huntington
    18 November 2017

    Amazing Salon! Great Service! The hair stylists are very professional and very talented. I have been a client with the owner for over 20 years and you will not experience a better salon anywhere. You are treated with incredible customer service from the moment you walk in. I highly recommend Petra's Salon!!

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  • Elle R
    02 September 2017

    I proceeded with a stylist who did not take any direction that I wanted my hair styled. So after the service after still paying of course I wanted to talk to a manager. She stated that she was not in and I can call her tomorrow from the hours of 9 am to 2 pm. On the 18th of August I had called the Manager who seemed to be too busy for my complaint.Never called me, never cared about my complaint. I called 4 times that day. I continued to call and she was "always busy " or " she would call me back". No such call or even sympathy was regarded about my situation.

    My real complaint was at first of the haircut I originally had received, but the complaint I am addressing is that the "Manager" of the store failed to contact me or even bother with addressing any sort of apology or agreement. I honestly feel that the manager of the establishment should be reprimanded on the fact the poor communication skills and horrible customer service to a paying customer.

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  • Adriana L
    02 September 2017

    Spent around $300 for just color- without having my hair blow dried OR cut only to have it looking exactly the same as when I arrived to the salon. The hair stylist was rude, forgetting about me when she had another client that she had to attend to. Apparently the other client was much more important than I was (even though I still paid the outrageous amount for this damn color) She left the color on my hair much longer than needed due to her attending to another client while my session was not completed. I complained to Petra and she called my phone, yelling at me. I have never been spoken to so rudely in my life before. She told me that is was my own fault that I chose to come to the salon in the first place. If you want horrid service while paying an outrageous price, this place is for you. Maybe, Petra will also yell at you via telephone if you pay $300 for a service that looks the exact same. She was one of the most condescending and degrading persons I have ever spoken to in my life via telephone.

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  • Rosie McKane
    16 May 2017

    I am a very regular customer at Petras, Jenna does my acrylic nails once a month and I absolutely adore her! She does a fantastic job! For my hair needs I switch between Danielle and Stephanie who are both phenomenal! I have never had a bad experience in the 3 or 4 years that I have been a customer.

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  • Ashlee Anderjeski
    16 May 2017

    There has never been a time that I wasn't made to feel like part of their salon family when I visit! Amazing customer service and Danielle works wonders with my hair every time! She gives you exactly what you're looking for, encourages new and exciting changes, and is a great listener! I'd never imagine going anywhere else!

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  • Krystal Devora
    16 May 2017

    I have been going to Petra's for a a few years now and can't imagine going anywhere else! No matter if I want a cut, color or both Danielle has always done an outstanding job. I would definitely recommend her to anyone looking to make a change!

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  • Ouida Atwater
    11 May 2017

    The only place to get my hair done. Perfect every time. The owner is genuinely involved with each client who walks through the door. Her staff is amazing. If you want attention to details and great service this is the place to go You will look amazing.

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  • Vivian Chestnut
    18 September 2016

    Very bad experiences! Danielle colored my hair, and it looked horrible. The perm was left on too long, and my clothes were wet on 2 occasions. Petra recommended a Keratin BlowOut after Danielle suggested it. I decided against it on both occasions. Things went downhill fast after that.

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