Services everything right in any industry you are in. The service department at Airport Kia is in my opinion horrible! I took my Kia Optima for the recall on the engine because it was knocking they ran a test and it supposedly passed. I will show the video of the engine knocking and they said nothing they can do. However they did proceed to tell me that over $1000 worth of other issues that could be fixed. The service department was cold and rude from the beginning and especially after I told them I did not want the other services. On the flipside when I bought the car it was a pleasant experience which leads me to believe they care more about sales Then they do the service. I will not be taking my car to Airport Kia for anything ever again
I went there looking for a car, I can tell they treat you well but before going into the purchase of the vehicle I told the seller, that i didn't want to run my credit, at the moment, he start talking about a soft inquiry, and he told me that it was no reason to worried me he just want to look my credit, what happened next, they run my credit and took points on my credit score, we didn't make a deal for any car, cuz if you lie to your constumers we can't trust your business. So I don't recommend this dealer has a car sellers. If they can't tell the true they should not be in the market.
Best dealership! Wonderful leasing experience - Leonard was a joy to work with. Service outstanding! And complimentary shuttle (John!!) just icing on the cake. Thank you all.
We bought our third KIA, first from Airport. The experience was east and friendly. Paul, our sales associate, did a great job of finding the right car for us and completing the paperwork, as well as the vehicle walk through in a friendly, easy manner. John, the F&I manager, did a great job of explain the paperwork and why things were necessary, having moved here from Ohio. We would recommend Airport KIA to anyone. They're great!
Our Sales Associate, Reginald, was very courteous and helpful genuinely enthusiastic about the Kia products we asked to have explained as we had previously owned a Sportage and, then, a Soul. He was knowledgeable and eager to share information as requested. Then, after the purchase, he agreed to deliver the Sportage to our residence as I had been in a car wreck with injuries and did not feel up to driving. Then, on delivery, he explained that the electronic options had been set by him and, once again, demonstrated their function and operation.
I would definitely deal with Reginald again and have no doubt that he will be willing to help us should we require assistance in the future.
I always feel confident going to Airport Kia for services. They always treat me well. Everything about the staff is positive and professional.
I love my 2013 Kia Sportage
The people who work here provide superior service and we are so glad we came in. We lost our previous car due to Hurricane Irma. When we began looking for a replacement vehicle online we were contacted and reassured that when we were ready Airport KIA would help us. When we walked in Reginal and Leonard were outstanding, the owner stopped and chatted with us, and let us know we would be taken care of. Long story short, they were extremely helpful in finding a new vehicle that fit both our lifestyle and budget. Shopping here is completely different from any other car dealership I've been to (whether it was new or used). Our family will keep coming back to Airport KIA.
Daniel Yanick was so very helpful with my trade in and new car purchase. Chris was very helpful also. Best experience I have every had buying a vehicle. Thank You so much.
Staff was was very helpful and courteous. They worked with me to find the best vehicle for my budget. I would recommend Airport Kia to my friends and family.Thank you Rafael and Scott for your patience and hard work into getting me into a vehicle I Love!
Great service center with knowledgeable staff! Bought my Optima here with Santos providing an excellent buying experience. Sent my mother who was having trouble with her car and was scared to talk to anyone about a car, felt right at home and Santos provided that same hospitality. Will continue to purchase my vehicles at Airport Kia. And ask for Santos!
Mr. Sumeet Jassal was very friendly and all through the process was never too pushing on the sale rather made the process feel like a piece of cake with highest level of professionalism. Dealing with him was a great experience. Would come back here again especially because of their humble and caring service. Thank you Airport Kia.
Airport kia service center is great. We have been coming for service for five years. Comfortable while waiting. No pushy salesman trying to get you to buy new car while waiting for service. Ask for Manny in the service department, he is great. Puts customer first.
I was very happy with my experience at Airport Kia, specifically with my salesman, Blake. He did a great job of understanding what I wanted in trading my current vehicle, and working with me to get into a lease. I would HIGHLY recommend going to Airport Kia if you are in the market for a new car. If Blake is around, be sure to ask for him.
Looking for a low pressure car buying experience? Airport Kia is the place to go. The sales team respected my initial "not ready to buy" decision (I wanted to also test drive a Hyundai) in a positive and friendly manner. I also give the Sonata high marks after my first week of driving. Well engineered, feature rich and attractive, it's the equal of many SUV's in the "Luxury" category. For a great sales experience ask for Joshua.