I came in 20 minutes before they closed with a flat tire, and they stayed there past closing time putting on a new tire for me. Above and beyond!
They did a excellent job taking care of my truck, I'm glad I took the time out of my day to drive to harrison. Had me in and out before I got bored. I will be back as nessary.
I recently had my front brakes replaced and they did a fast, professional job for me at a very reasonable price. I'm very pleased with the work they did. I recommend Bob Sumerel to anyone needing auto service or repair.
Always helpful, and always give you an honest opinion.
Stopped in to get a quote for a front end alignment on my 98 K3500 dually. I was quoted $80 and asked why it was more expensive being a dually The manager, Mike, proceeded to explain that it took a bigger rack and different heads. Seriously? It's the same rack and heads as any other vehicle. If he would have been HONEST and said there was more labor involved for jacking compensation I would have had the work done. I refuse to spend my hard earned money in an establishment that makes up reasons for higher cost. I went to Michael tire and paid a few dollars more for an honest and knowledgeable employees.
Had a great experience. Friendly staff, and the toilet was clean.
Great shop, super friendly crew. I dealt with Mike at other locations before and I still drive out of my way to deal with him in Harrison. He is super personable and will gladly get your car running at peak performance. I went with his recommendation on tires, and absolutely love them. Easy to deal with and great place to get ANY repair done on your car. Any oil changes and regular maintenance, this is the place to go. You will not be displeased! 😀
It was 6 pm on a day in March 2016 and my daughter and I were returning to Chicago from Cincinnati. We stopped for dinner and to get some gas and we noticed that one of the tires was flat. A quick Google search located Bob Sumerel Tire and Service just down the street from where we were. I called, explained the problem and indicated we were AAA members. Even though they were getting ready to close, they said they would wait for us to get there and would help us out.
Gary Haynes was the team leader that night and he was extremely helpful and friendly. We enjoyed a lovely chat while the guys were fixing the tire. Everything was all fixed withing 20 minutes and we were ready to get back on the road. Garry didn't charge us and he didn't even ask for my AAA card.
That kind of service provided by a local business leaves an excellent impression with travelers. I am very grateful to the whole team!