I had the pleasure of spending my 30th birthday here. Staff went out of their way to make me feel special and taken care throughout my stay. The rooms are absolutely gorgeous and equipped with drinks (alcoholic and non) and chocolate, refilled daily although some items aren't free. The location is downtown and right next door to a club and eating establishments but I personally wasn't bothered by the noise. Guess I couldn't hear them soaking in the huge bath, sipping champagne, with the fireplace on?
As nice as everything was on the surface, if it's too noisy to sleep what's the point?
Music from nearby dance clubs went until 4am for all 3 nights I was there (Thursday, Friday, Saturday). Intense, vibrating bass pounded unceasingly up through the walls and floors. The sliding doors leading out on the street acted little better than rice-paper. And after the music stopped, there were the lulling sounds drunken patrons, fights and broken bottles It was a literal 'waking' nightmare.
Maybe I'd let it slide if I was staying in less up-market venue (five-star), but for this price I expect more. Amazed this hasn't come up in a review before (I read them before booking).
We had a wonderful stay. The room was beautiful, spacious and clean and the location is perfect. The staff were excellent and couldn’t do enough for us. Highly recommend!
We stayed at this hotel for a week and it was fantastic! The location to food restaurants, the waterfront and easy walking to shops made the stay easy!
Great size rooms with its own fireplace was a really nice touch at the end of the day after adventuring. Really clean and tidy and to a top standard of comfort.
Staff are friendly and inviting - we will be staying here again.
This is a spectacular 5- Star hotel with top level service, professional and welcoming staff, delicious food and located right in the middle of Queenstown's beautiful waterfront shopping and dining area! Our suite was gorgeous and large. Spotlessly clean room and large beautiful bathroom. Wonderfully spacious closet area as well. It felt like a home instead of a hotel. We will definitely return!!!
Modern hotel with high standard customers services. Good location away from the weekends noise.
really nice
Luxury in that heart of town.
3Nov16 This is a review of the ground floor Board room. It is excellent. Walk in entrance straight off Church Lane is flat surfaced, easy for disabled to enter and visible and easy to find. Very good seats, table and acoustics. Seats 12 people easily.
Very friendly staffalways greeted us with a smileamazing location in the heart of queens town..stylish suitesbest boutique hotel!! An experience you will definitely cherish
Beautiful hotel! Great location! Staff is terrific