I won't continue to shop here anymore, I have purchased yet another over-cooked chicken from the deli. I get home to open the bag and ALAS'!!! a badly dry over-cooked hot chicken in a bag. YUK.. I am also sick of seeing sparrows in the store chowing down on food, eg.. pecking thru bags of bread and today there were 3 feathered little buggers sitting on top of the broccoli having a feast. This is clearly a Health and Safety issue, they are crapping on our food which we purchase. Come on Countdown.. I'm feed up with what I continually see in your Napier store and taking my shopping elsewhere now.
Staff service very good seeing I'm from out of town like pukekohe, same sort of service very friendly a pleasure to shop here.
Attentive staff were more than easy to find, they had an organic section, but could could do more with more products of such. Good service from the cashier.
Great clean shop but packed my shopping incorrectly. You don't put jif with yoghurts or frozen berries with weetbix lol.
Friendly helpful staff. Pretty good prices. Wide aisles. Excellent variety of products. Plenty of parking
Good pricing and service
Very poor customer service - be prepared to wait in line for 15 to 20 minutes while 2 or 3 tiles are open and 11 are closed
Great, everything is easy to find? Staff are friendly, even better with lotto shop as you walk in AAA+++👍
Good layout, good products. Litrally across the road from another countdown and pack n save
My basic shopping needs met.staff could be more friendly.
Good supermarket, but check out does take a while during lunch hour
A bit more expensive than Pak 'n Save overall, but if we are selective it's fine. Better attitude among supervisors than the other store though!
Very friendly and helpful staff. Good range of products. Adequate parking and easily accessible.
Good selection of products. There is a child friendly trolly but it does cost $2 to hire.