Excellent location next to the main city centre area of Reforma!
Neat and clean rooms. Good spread of buffet breakfast.
Friendly staff. Satisfactory room service.
Cozy ambience! Decently priced hotel!
Theres a mini supermarket neaby for all daily needs! Very helpful!
Excellent location in quiet and safe street. 15 minute walk from Zona Rosa plaza with 2 24 hour convience stores nearby. Staff was amazing during stay. You definitely felt safe with their consistent concern. Gabriel was tremendously helpful in arranging taxi and tours right from the hotel, even providing which location to steer from if you're a tourist.
The room itself was wonderful. Had no issues with AC, heat or noise. I'd definitely stay again. Very welcoming and wonderful people. Only thing I suggest is for the bathrooms to be updated. There's definite rusting seen through the handles.
Clean and fairly comfortable. Bed is OK bit not the best. Pillows are wafer thin. But overall excellent for the price. Great location. Walking distance to zona Roma and chapultapec park. Would stay again.
Good room and location, bad WiFi and billing.
We paid tax (19%) as part of our booking but the hot tried to charge us this again. And then on checkout they tried to add an extra night to our rate.
WiFi is pretty unusable except late at night when no-one else is using it.
Otherwise this place is a good location, huge bed and decent bathroom although a bit lacking in privacy. Quiet location for this part of town, coffee in the room was a nice touch. If they get their billing and WiFi sorted it would be excellent
Clean facilities, excellent location, and an incredibly fast staff.
Excellent location, it's not cheap but it worth the price, the only thing that I could complain about is the breakfast but it's not terrible
It was clean and spacious. Expensive breakfast
The room is very very good, the bed is comfortable, it's very clean and modern.
The staff, size of the room and the location are very good but for me this hotel is not 5 stars. They don´t have parking and the additional cost is about $10 USD per day. Be care when you do your reservation because they don´t respect general conditions and the cost is so much than you consider. I look for other hotel in my next visit at Mexico city.
I really liked the hotel but the only thing that I would like to be changed is the Internet connection.
Overall a good choice in the area if a little pricey. Skip the breakfast and go out, the only reason they don't get 5 stars from me.
The hotel location and staff there are very good. I forgot my wedding ring in the gym there. But as soon as I paid solely for delivery they sent it to me back in Houston. That's was very kind from their side. Breakfast was tasty, and our room was cleaned up properly almost always in time.
Its good I liked my stay there , if only they changed the mattress they are so hard. Its seems this is a thing with Spanish chains. Very well located