The stars are mainly for the room and feel of the hotel. It's located at a small hill and hence, has better weather. The service is nice and food is ok- (Indian). The lobby is luxurious and so is the terrace. The pool is vast and if you happen to visit this place during a good season.. you might just live the swim.
had ma wedding there food was so great everybdy loved it and the service was also so great treated us like their family thank u guys so much great job
A very grand looking hotel. Very big and spacious rooms. Good spread of buffet. A big lounge to relax with music. Very helpful staff. Thumbs up.
Stay and live like a KING!! One of the luxuries hotels in Kandy with a breathtaking view of the city. Great customer care, service and facilities. Also the stay was quite grand and relaxing. Love how the overall architecture. The foods really amazing!!
And they got a rooftop pool which is really cool!! U searching a place to stay then this is it.
Staying in this place will give you the feels the name suggests 'Grand'. Very beautiful room. Beautiful view. Good service. The only thing that disturbed me a little is that without asking they go and clean the room when you are out.
One of the nicest places in Kandy. It’s a very luxurious hotel. Their furniture is so classic, they have several restaurants, the rooms are clean and neat. The staff are nice. The pool is big and on the roof with a nice view.
There is also a wedding hall.
This is one of the best places in Kandy. I was at a function few days ago at the Tamarind restaurant. The food was so very good..it was well prepared very delicious with less oil..what I like most here is the service , with excellentfriendly staff. Lahiru was exceptionally helpful as he did his best to help us. I would recommend anyone visiting Kandy this festive season, drop in at this hotel and experience the difference.
Nice view from the top, swimming pool is on the roof top. Staff are so friendly. Interior design is fantastic. One of the best hotel to stay in kandy.
Stayed there for a night. The check in wasn't smooth but appreciate them for letting me in early though. We planned a dinner buffet and verified information from reception / front desk and went up to the 4 th floor expecting to have dinner buffet and at the door they told us they are not serving buffet because the occupancy is low. Very poor communication between staff at the front desk to restaurant. I liked the pool and staff were very friendly. The breakfast was awesome. I stayed there with my friend. Would not recommend for a family. Prices at the bar-lobby was fair. In my personal opinion didn't feel like that I stayed in a five star hotel. Would rate it as a three star hotel. All in all staff needs training and should not judge their guests, the staff who welcomes guests asked my friend a couple of times if he was a guest in the hotel and then said sorry and he didn't even mean it. As a frequent traveller I have stayed in all forms of accommodation and this one is not in my list for a another visit.
One of a biggest and attractive hotel middle of the city. Rooms are nice. Food are in good Quality. Team is very friendly.Good location with elegant view. Important thing is, once you are going to book a room, try to book a coner room which has two side open windows.
After stay in another 5* hotel near Bentota the experience of stay in this hotel was totally different. Beautiful room ( though furnished and designed in Arabic style), very good view from balcony, pleasant atmosphere, well mannered staff, everything was good enough to make you comfortable away from home. The breakfast and dinner spread is not sufficient enough to make the hotel get 5*. Well, I wish I had more days to spend in Kandy.
Very nice and rich looking hotel. Easy to access each and every must watch places in Kandy. Staff is professional. Rooms are large but bathroom items must be improved.
Hotel is located in center of kandy and can be accessed easily. I had my wedding here and the services were superb, staff and banquet manager helps you to execute you plan for the special day as you want it. Banquet hall and other facilities are even with best in the class in the the city. Our stay here was also good and the rooms were spacious and luxurious. Food was really good and they offered a really good buffet.
A good place to spend time & hangout. One of the best places for weddings and ceremonies. The interior of the hotel is really gorgeous. Food is not always tasty. Most of them just taste bland.
Fantastic. Every thing ok. Rooms are nice. Food are in good Quality. Team is very friendly.Good location. Important thing is, once you are going to book the room, try to book a coner room which has two side open windows.
Fantastic hotel. The service truly represents the 5 stars.
We were welcomed very politely, and our room had a lovely view.
All the staff went the extra mile trying to make our stay as comfortable as possible.
The hotel is very conveniently located in Kandy, with only a 15/20 minute walk towards the city centre.
Swimming pool and gym are both good quality, and have amazing views over kandy.
If we're ever going back to Kandy, we'll be going back to this hotel.
Superb location mid of the Kandy city. Nice place to have your business cocktails and dinner.
new hotel with interesting architectural buildings. Rooftop has nice view that can be used as outdoor wedding
Its a great hotel with a nice view of the city. And specially service and food r excellent.
One of the best hotels in Kandy. Good food, trained staff , warm and welcoming environment with serene view. All together a good hotel for accommodation.
I have been to this hotel 4 times . Nice view from the top, swimming pool is on the roof top. Staff are so friendly. Interior design is fantastic. One of the best hotel to stay in kandy.