Colonial styled hotel. Situated in a convenient location by the Kandy lake. Could get crowded during the perahera season. Friendly staff. Spacious rooms. 3 rd floor rooms facing the lake has a great view. Very peaceful during the night time. Their suite rooms are quite comfortable. Average food quality but provides a decent breakfast buffet.
The service here is impeccable. The hotel takes you back to another era in time. Set on the hillside overlooking the lake, just beautiful
A beautifully restored colonial style hotel. The outdoor swimming pool enjoys the service of a pool bar that also provides pool towels.
The bar service was a bit of a disappointment as it's the first one I've come across anywhere in the world where I've had to explain the formula for a gin and tonic!
The lift only serves the first three of the four floors.
The food quality was mediocre with inedible lumps of chicken in the curries for instance.
A great old colonial hotel. Rooms in reasonable condition, fantastic breakfast. Helpful staff, good swimming pool and well positioned alongside Kandy lake.
LOVED this hotel. I was given a superior room with separate sitting area, overlooking the lake and was thoroughly comfortable. Staff were superb as was the food. LOVED IT!
We went for a family day out with all our cousins. We used the pool and had a buffet lunch. Overall they had a good selection of food. Good service as well. A good size pool and relaxing chairs and a bar near the pool where you can order drinks etc. So overall a good day out..
Beautiful old colonial building. Very classic and classy decor. Staff are very friendly and very accommodating. Very comfortable room and amenities. Meals were great. A lot of variety and reasonably priced. Outdoor pool was huge. Great service.
An okay place to stay. Would not recommend at all if you want a more down to earth, genuine experience of Sri Lanka. The hotel’s target group is obviously westerners. You really get a sense of throwback to when Sri Lanka was an English colony. It has a really posh feeling in an almost tacky kind of way.
Their dinner buffet offers many different foods and desserts and they have live cooking stations so you can order meat to your preferences. The food is good but the best part is the fruit (pineapple, watermelon, papaya etc).
The wifi is not the best but there’s at least coverage all over the hotel. The rooms lack sound isolation completely. Even the bathrooms have a window to the corridor outside near the ceiling so forget any kind of sound related privacy.
One of my children has said that this is the best hotel they have been when visiting Sri Lanka. Spacious rooms and like all the hotels we have stayed in, polite and courteous staff.
The difference here is the way that when the staff say they will do things, it gets done. Sadly this has not been the case in all the hotels we have visited.
And with it being in walking distance to the Temple of the Tooth, it has that added advantage.
Food quality is less. Good place to stay though. Room service is also not that good. But staff is friendly and awesome.
Rooms very old. You can literally hear any kind of noise coming from outside!
Shower that delivers hot water just when it wants.
Went to the restaurant for a b as rescue dinner and it was filled with smoke, something went wrong on the outside grills and smoke reached the restaurant area. Had to take another shower when back cuz of stinking of smoke terribly.
Good point is the staff, very friendly. Ac is quiet and beds are decent.
However, Didn't enjoy the stay.
A really good hotel having a lake view.
Really old hotel well maintained. The staff and services are really great. The buffet is also great.
Very good location,walking distance to all the interesting places, and decent size of the room but they need to update the rooms. Rather basic and rustic. Having say that it's one of old buildings in Kandy so no complains. However there was heavy rain when we checked in and the drain at the balcony was blocked and water was nearly flooded into the room.
Sister hotel of Queen's hotel located in front of kandy lake. One of the oldest hotel in the ancient sacred city. Old styles building with modern arrangements. Well maintained. Foods are delicious. Saturday night is the BBQ night with live outdoor music. Staff is very friendly. Banquette halls available.
The staff and managers were very helpful. Room was prepared very nicely and every need was taken care of. Food was very good. Would have given 5 stars except for the old decor.
Good class hotel at the centre of the kandy. Rooms are bit old fashion, but food and service was as expected.
Its a very elegant place and a tourists attraction. I was there for a wedding and I have to say that they did a wonderful job at organizing it
One of the oldest hotels in Sri Lanka. Located in a extremely beautiful place. Staff was nice and very friendly made us feel like home. Very safe place. The food tasty. Compliments for the cooking staff. Clean rooms nice pool and walking distance to the city center. It's maintained very well even though it's a colonial property. I loved the place and have nothing bad to say.
If you love. Like we do. Old Colonial places with creaking floor boards and the odd mishap: Then the Suisse is suitable for you too. Great Dusty atmosphere and feel all round. Nothing is perfect. But that is the charm!
Restaurant is great. Awesome food ! Great place to have a majestic meal if you can afford some money.
We came for dinner with the King of Kandy hotel owner and as he knows all the staff they were very attentive as I'm sure they would be anyway. The decor is in the colonial style and there was live English music in the bar.
Overpriced Massage, staff pushed as a lot to give more Than 10% tip
The rooms are average but the foods are too good. It's located little far from the city center but its surrounding is good. Highly recommend to take a walk along the lake if you are visiting.