dusty and not very clean but pretty room.
Nice area to go as a foreigner. The hotel has a good location, decent breakfast.
Great, simple rooms. Check out the bar on the top floor for an impressive whiskey and cocktails list.
comfortable room with modern decor, nice and helpful staff, very closed to the metro station
Had a pleasant stay here with my family. A cozy and chic boutique hotel in Gangnam-gu area. Easy 10 mins walk to the train/bus station. Several places to eat and shop around the area.
IG 📷: thearchitectdraws
13/6早上11:30出外午膳,我打電話到前台通知清潔房間,用膳後回到房間直到17:00還沒有人來清潔,因為我們要外出,所以再打電話到前台通知清潔房間。晚上回到房間,他們只將床舖整理好,垃圾桶沒有清理,沐浴用品沒有補充!我打電話到前台投訴,這位前台員工KYLE服務態度極差,還對我發脾氣!!!本來對這間酒店印象不錯,但這位員工令我非常不滿,這是我第一次遇到這種服務態度,對客人極度不敬!
I would like to complaint about the attitude of front desk service counter .
I made a call to service counter to request of tidy of room when I was ready to go out of lunch at 11:30am on 13th . Very disappointed that the room hasn't been cleaned yet when i back to room at 5:00pm . After that i made a call to service counter once again to request tidy of room . It made me extremely angry when i back to room at night , I found that only the bed sheet was changed and other such as rubbish bin was still full , table was still dirty and shower gel was still vacancy. So i made a call again to complaint with service counter but the response and attitude from your colleague were very very bad and also blamed of me . It was incredible and made me crazy .
I lived in different hotels in past 2 decade and it was my first time to come with this kind of poor service and attitude like this . It is absolutely not respect attitude, impolite and unacceptable behaviour .