Staying at the Grand Hyatt at the end of our Jordan trip was the perfect way to finish a great holiday. The General Manager, Harum Dursum, was very accommodating, provided great service, and went out of his way to make sure we felt welcomed! The rooms and facilities were top-notch and did not disappoint. I would highly recommend people staying here when in Amman!
As a senior marketing officer at OFFTEC one of the biggest trading companies in Jordan; we have a lot of Events throughout the year and Grand Hyatt Amman was one of the best hotels that I have dealt with, because of its:
Helpful staff, excellent hospitality, delicious menu, suitable location, professional banqueting employees and convenient meeting rooms.
Highly recommended for business meetings & events.
Was only here for an engagement party. Incredible set up for the party. Food was also insanely great.
The hotel is great, rooms are comfortable and nice. The staff are super nice. However I wasn’t impressed with the cleanliness of the bathroom. The toiletries provided were old and used. It seems they don’t conduct regular maintenance to make sure everything is in good condition.
Fantastic hotel, superb service. Friendly and efficient staff. They treated my group just like family. Btw i stay in hotels about 200 nights a year. This place earns my highest recommendation.
One of best Amman's 5 stars hotel. Located in the heart of Amman right at the third circle makes visitor close to Amman's most attractive locations such as Abdali Boluvard, Rainbow street, Abdoun etc.
One of Amman's 5 star hotels. 32 North restaurant has fantastic menu selection.
Very lovely facility. Excellent Italian dinner and beautiful breakfast. Poor wine list.
Beautiful hotel with a friendly and helpful staff. Great breakfast included! Hope to return.
A larg authentic hotel that keeps it's legacy alongside with modern technology.
The grand ballroom is spacious and perfect for large events
The stuff is professional and well trained
Excellent service. Great location. Very clean. Tasty food. Highly recommend it!
Very nice hotel and very friendly staff, with a very nice location near to abdaly mall
A luxury Hotel, good location next to 3rd circle. Nice lounge to eat or drink.
Excellent service. Good value/quality ratio.
Extremely nice breakfast excellent service and location worth every cent paid
I haven't stayed in this hotel. But, I had a business meeting in their lobby and it was a bad experience. Someone was painting with customers around, the smell was really annoying. Staff asked us to switch tables because the one we were using was reserved although they failed to put a reserved sign on it. Moreover, people around us were smoking despite the no smoking signage! It's really sad that public health codes and laws are broken inside such a prestigious organisation.
Beautiful place. Fois is excellent. Decent location. To start any day trip
Good, clean, friendly staff.
Loved it.
Nice terrace. Great for small, medium and large size functions and occasions. Valet parking available. Food is very good.
Very nice location and service
Generally not clean specially the rooms toilets, broken and no any maintenance done sense long time (terrible).
Grand Hyatt Amman has a special feeling. Whether you are here for a business meeting, a dinner or a quick cup of coffee you will always feel specially treated
Very nice hotel and very professional service
Great service.. good food ..clean ..Sweet staff .. parkings..Valet service. Great halls for events
Very good Hotel. Clean and comfortable room. Good the buffet brekfast
I'd say it's one of the best hotels in Amman.
As you enter, the security guards welcome you with a huge that makes you feel comfortable. The receptionists are young, well trained and professionals that would do anything to make sure you enjoy your stay.
The food was more than great, I ordered 6 different meals during my stay and they were all so good.
Services are so special, especially the room service, they take cleaning to a whole different level. The Spa was an amazing experience, I advice everyone to go there.
And last but not least, I'd like to thank Celine who made sure that I enjoyed my stay at the hotel. Thank you very much.