The property is dated which is evident by the condition of the rooms. The TVs, phones and furniture are old. On a good note the service was great and dthr restaurants made great food. For the price I recommend a more modern property.
Helpful staff, excellent hospitality, delicious menu, suitable location, professional banqueting employees and convenient meeting rooms.
Highly recommended for business meetings & events.
Amazing their health club n restaurants are awesome. Room service needs some improvement. Rooms are nice and spacious with full of amenities
Excellent service while we were there! Very friendly staff especially in the ground floor restaurant and the spa. The pool is very beautiful and the amenities/facilities are clean and well kept. The beds were the comfiest of my trip!
One of Amman's land marks, luxury hotel with spacious upscale rooms.
It has several restaurants with indoor and outdoor seating, food is very good and service is excellent.
There is a great spa offering signature treatments, and a well equipped gym indoor and outdoor swimming pools.
Pricey hotel but good value for money.
This hotel is very classy but be aware they do allow smoking in some public areas (typical of most places). Rooms are very luxurious. Service is exceptional. Hotel is not in walking distance to anything of note that we could find but they have excellent taxi service just for this hotel.
Excellent customer service with professional employees. Great food and atmosphere. Recommend it for tourists, business guests and locals.
Very polite and helpful staff. Food tastes wonderful but pricey. Rooms are comfortable.
The spa is the best in Amman. From the moment you’re received till you leave, you’re pampered as you would want to
Nice dinner we had there. Good food
The breakfast is amazing and the sraff makes all the difference to the experience.. Thank you Faisal.. Muath and Tariq , food is fresh and yummy Everything is just great ❤
Visited their Spa for a head and shoulders massage. It's pricey but absolutely worth it. Professional soothing massage done by experienced staff, and you can come earlier to use sauna and steam to relax before your massage. Keeps me coming back. Love it
One of the best hotels in Jordan and the world
Little bit expensive but it deserve
Recommended for short stay
Very good hotel and well maintained. Pool was relaxing and La Capitale restaurant is a nice French cuisine.
Shisha lounge is nice in the evening
Very slick and comfortable hotel with. Delightful swimming pool, large comfortable rooms and excellent service.
Although it is a 5 star hotel I attended several occasions there the food was different each time depends on the level of the occasion not according to the hotel standards
Had a good breakfast there Small variety of food but good quality
High end hotel with great staff .. and absolutely the best taste of food in the area
Great service, beautiful aesthetics. The only reason it doesn't get 5 stars is for the renovation management. It was loud from the construction.
I've been there for few times, great in all type of services, deserve the 5 stars
Had a bad dinner experience at the Le Capital restorant.
Slow service by inexperienced waiters who actually spilled water on us, the table and food, Late to react, not to mention food was not up to expectations.
A few days later we received appologies, however too lettel too late, should have been done much earlier, with the proper service.
One of the best five star hotels in Amman, exceptional high quality hospitality services
Great restaurants. Pick and choose ! Service is good and friday brunches are amazing. Highly recommended for quality food.
By far the best service you can get! Rooms are spacious, comfy and clean. All the restaurants in the hotels are great. There is a French restaurant on the first floor, a steakhouse on the ground floor and the breakfast, which is awesome, is served downstairs. Very accessible and the security is tights.
Great location, very friendly staff, great quality food, and a lot to explore.