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Added by Jopie, at 18 October 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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22 Reviews
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24 April 2018
Stayed at the Rose Hall Suites and attended a wedding at the Grand Resort. It was a adults only resort but thanks to the staff for accommodating my two young daughters and allowing them on the grounds for the wedding. Awesome setting and great food. The grounds are beautiful and the perfect setting for a wedding.
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11 April 2018
The most amazing place I have ever been to. The staff was kind and respectful and always willing to assist. I have always admired Jamaicans but after this trip I am convinced that they are amazing people. The food was perfect and delicious, the rooms were a dream, the beaches were beautiful and I am already planning to go back in August. I have not even 1 complain. I recommend this to everyone. You will not regret it.
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06 February 2018
The room is really nice. Very comfortable bed. The food and beach are also really nice. Quiet environment. Not crowded so very relaxing.
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05 February 2018
The hotel is for adults only. Rooms are spacious. Food is high quality. Butler and concierge are always available for any requests or resolve any issues.
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04 January 2018
The first few days were excellent but as our visit came to a close, it seemed the mask dropped and things were came to take for granted, Butler services became harder to attain. Bar service, asked for a wine list, bar tender slid me 2 bottles to choose from. Then a female bartender at Hemingway's bar, presented a list. Also we're used to Resorts where there's table service by the pool. We're not used to getting up and going and making our own place we can do that at home. I don't know why they don't have servers by the team taking food orders like most Resorts do but that needs to change if I'm coming back. They're going to have a lot of competition with the Excellence Resorts opening. We will probably stay there when they open just to see what it's like. I don't recommend the Boogie Nights just go show it felt kind of forced. I can't really say anything about the restaurants because we really only 8 in the buffet area which was pretty good. And I will say that when the Butler Service was available they were stellar. But our last morning there I called for room service breakfast and the phone rang and rang and rang and then we called the Butler and it sounded like I woke her up. Also on New Year's Day we had our breakfast to be delivered later in the morning and they came and woke us up at 7 a.m. We had just gotten them to bed around 4 after a night of celebrating. And it wasn't even our breakfast that they brought us. so there were a few glitches. But we stayed our first night of rest Iberostar Suites which kind of felt like a prison so it was an improvement. I will never stay at the Suites again because the bedding was old, the sheets Were stained and our pillows smell like mildew we took the pillows off our back bed and put them on the floor for The Maze to take away but they didn't take them away they put them back on her bed. I have many complaints about the Suites however the staff is not among them. The staff at the Suites I thought outshine the staff at the Grand Hotel. It was just the rooms themselves at the sweet and being around others people and their families. I'm at a stage in my life where I have grown children and grandchildren and I don't go on vacation to spend time with other people's children. I love children but not on my vacation. But that was my mistake booking that particular Hotel not the hotel's. And I will say that most of the staff I encountered over at the Grand were excellent but there were some people that clearly did not want to be there and clearly did not want to do their job. For whatever reason. And it did affect our stay. And it's very much made us think of where we would stay next time and we are repeat customers. Please excuse any errors in this as this is dictated and my phone takes liberties.
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23 December 2017
Beautiful property. Butler service in every room. Large, private balconies. A pool towel on every chair and a sun tan bar. Amazing pool.
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19 December 2017
Great place for vacation. The workers are very polite and they offer effective to efficient service. Thumbs up to the landscapers for the beautiful scenery. The food is top class and the beach excellent. Very family oriented. Lots of daily events.
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30 November 2017
Great views from our ocean front room! This was our first time at the Iberostar Grand Rose Hall and it was well worth it. The buffet in the morning had everything you needed to both get over a hangover and to prepare you for the long day of relaxing by the pool and beach. There are activities that go on all throughout the day on the beach or in the pool and they're led by amazingly fun workers. They are quick to remember your name so you feel like you're friends with them after your first time meeting them. Dinner service was always good and the food was top notch. Would definitely go back as a week wasn't long enough!
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25 November 2017
Been here 2 times. Absolutely stunning resort and beautiful beach front and sand. Entertainment team is amazing. Food and drinks amazing.
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12 November 2017
Awesome everything except no hot tubs and the late night food isn't good. Suggestion: have a bar outside thats open past 6pm. Love this resort!!!!!!! The beach is the best
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13 October 2017
Absolutely beautiful! Friendly staff and all of the facilities you would ever want at a resort. The food was too good though and I got fat, so four stars
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04 September 2017
Just returned home from a 7 day, 6 night stay . . . WOW! Totally exceeded our expectations! View from room was breath taking; people were very nice and accommodating; food was great! Definitely would recommend to family and friends!
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22 July 2017
If you want to get away from the world, this is the place. Unbelievable service. Magnificent property, fabulous food, pampered service.
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19 July 2017
It's a very beautiful place layout of ground is great very well kept lovely ocean views from all around. This pic is. from the balcony of the lobby overlooking the beach and pool areas
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16 July 2017
This resort is absolutely amazing! The staff was extremely friendly and hospitable. The room and views took me breath away. Everything exceeded my expectations and I will definitely return in the near future.
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06 July 2017
My family and I spent a week at this beautiful resort and cannot wait to come back! Everything from the elegant decor to the exquisite cuisine was on point. The friendliness of the staff cannot be praised enough; with their energy and enthusiasm, they kept us entertained the entire time. I would highly recommend the Iberostar Rose Hall to anyone looking for a fabulous Jamaica getaway!
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14 June 2017
The Iberostar Grand Rose Hall is super nice. People are very well trained compared to some other places we have visited. It's the type of place where there is always someone cleaning something, or repainting, etc. They keep the resort in top - notch shape. The employees go out of their way to make sure that you are taken care of. We love it and plan to come again.
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22 March 2017
Absolutely amazing stay, with incredible service with attention to detail. It was a pleasure staying there.
One negative, guests place towels on chairs by the pool early in the morning to "claim" a spot, just to never return. This practice is frustrating and needs to be stopped so that other guests may enjoy the pool area.response / report this review -
23 January 2017
Sorry, Disney. This is the happiest place on earth! Have stayed twice and dream of returning. Accommodations, food, drink, and staff are all top notch. We're lucky enough to have Marlon as our butler both visits. Pool staff are so friendly and fun. Would recommend to anyone looking for a top-notch all-inclusive.
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30 December 2016
wasn't overly impressed. 1) at check in they tried to put me in a room that was a lower level than I paid for - wasted 30 minutes sorting that out 2) food is plentiful but not very good.. if you stick to basics like fresh fruit or seafood it is OK.. anything more specialized is a failure . 3) alcohol, especially at pool bar seems watered down 4) night time entertainment is horrible. They have these staged shows which are so boring. why not have dance parties? anything different would be better 5) not opposed to tipping but it is an all inclusive resort. I do not want to walk around with a wad of bills to tip constantly. Seems staff continuously wants a tip- I can't tip 30 times a day. 6) It is beautiful there though
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17 November 2016
Had the best time of my life here
I am trying to find a great del so that I can return to this paradise in 2//2017response / report this review -
25 October 2016
My wife and I stayed here in 2014 for a friend's wedding. The staff was very friendly and helpful. The rooms we very comfortable and clean. I was pleasantly surprised by the quality of the food and drinks for an all inclusive property. Beaches and pools were great as well. The property is great for adults and nothing objectionable for kids but if you are looking for a family get away there places more geared to them.
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