Desperately wished to give at least three stars but sadly I cannot. After a day of touring we came back to find our room cleaned but door unlocked and slightly open. It's a super safe country but that did make me concerned. Also the nighttime desk staff seemed not as informed as the daytime staff.
Minus those two things the hotel was clean, the staff always friendly and they had healthy and good tasting breakfast choices. Anton (hope I have correct name) at the desk was amazingly helpful.
Nice hotel quite centrally located. Reception did however book our room out to an elderly German couple an hour after check in, in error. This resulting in them letting themselves into our room while me and the wife were 'celebrating' a safe flight. not ideal in that respect. the German guy might disagree though aye??
My husband and I stayed over Christmas and everything about our stay was wonderful. The staff was extremely friendly and helpful. We had to buy dinner at the hotel’s refreshment center on Christmas Eve due to plans falling through, and the staff was kind enough to let us use their microwave to heat it up. Every person at the front desk, the breakfast room, and on housekeeping was willing to talk, listen, and help whenever we needed it. The hotel is close to the main shopping area with plenty of restaurants nearby. The breakfast was light, refreshing and delicious. Since returning home, I have missed my Swiss Mocha that I had every morning. 10/10 would stay again and would recommend this hotel to anyone visiting Reykjavik!
Very clean and modern hotel. Breakfast is a good selection of cerials and meats with fruit, breads, and pastries plus hot and cold drinks. Early breakfast is possible for early departures but beware no service possible between 6 and 7am. This was just when we needed something for our 7:30 pick up for our return flight.
Situated a little out of the main town but this was not a problem for us.
We enjoyed our stay. Thanks to all the staff at the hotel.
On our last day the hotel opened the breakfast room to cater for our particular early pick up so making the end of our stay perfect. We would recommend this hptel.
Very nice hotel with good location in city. Walking distance to many popular attractions and shopping. Excellent, friendly and accomodating staff (especially Anton who was very helpful). Room on small size but typical outside of USA. Clean with all basic amenities. Hotel has almost everything but gym/pool. Full continental breakfast is provided. Would stay again when we return for northern lights!
Nice your class hotel with a very good breakfast. It's nicely located for walking downtown and is also near a market. They do have a tourist desk on site if you need help navigating or purchasing tickets to attractions. They have a nice bar and a game room if you want to stay in as well.
Good for a 3 stars. Reception areas are nice. The room was somewhat spacious. A tad dirty and a bad smells from the drains in our bathroom but breakfast and drinking area made up for that. - Also the 'double bed' rooms are two single beds pushed together that kept sliding.
Great modern hotel with very helpful staff. Nothing is too much of a problem. The decor is modern with a great dose of a good sense of humour. The hotel is well located for access to the town centre. It offers plenty of your options with collection directly from the hotel as well as good secure underground car parking.
Good customer service. Room was compact but had everything it needed. The breakfast was good and really sets you up for the day.
Rather like a Premier Inn quality. Hot water takes ages to get to shower but does eventually get there. Breakfast is continental style plus porridge. No on site restaurant. But good Bar and Games room with pool table.
Happy Hour 18.00 - 20.00 half price beer and wine.
Fabulous hotel located in the City Centre a short walk away from the main High Street. Staff are very helpful. Room was large and a very good size bathroom with a walk in shower. Parking also available in their own underground car park with a lift to all floors. There some very good restaurants within a short walk from the hotel (0.2 miles)
It's closer city center ! There is best coffee shop near Hotel if you wanna get good cafe & peace time !
Great rooms and service, breakfast could be much better, but the hotel looks nice and it's located in a great place!
Clean room, friendly staff, tasty breakfast and included parking garage. Can't ask for more.
Centrally located, nice spacious rooms. Friendly and helpful staff, would recommended for a short stay.
Nice rooms, but breakfast is not too exciting
Convenient location, great breakfast spread in the morning, good sized rooms, and comfy beds.
The rooms are clean and efficient. It's near the major shopping area. The bar is acceptable. It would be nice if they had a food option at night.
Stayed as a guest with a friend's reservation. Rooms are cozy, breakfast spread is very European, and it was a 20 minute walk from the concert hall. Modern furniture and accessories and great service.
Wonderful location--Quick walk to restaurants and shops. They serve really good Continental breakfast.
Staff was extremely helpful. We arrived early and expected to leave baggage and then return in the afternoon for check-in. Since room was ready they let us check in early which was very convenient. Front desk provided excellent information about what was open during the holidays and even called ferry to confirm schedule. Front desk called taxi for us. Staff really was great.