The room we checked into had trash all over and stains on the bed. The bed was made, so apparently housekeeping had been in and just failed.
This place is a giant mega hotel and is a mega maze to find anything, including reception and parking.
It is a very loud and busy place. They offer some nice amenities like childcare, fitness center with classes, a bar and restaurant on site.
The location is basically sitting on a major highway outside of the good part of town surrounded by nothing of interest.
The front desk staff was very pleasant and allowed me to cancel my remaining nights after I explained my problems with this location.
Nice comfortable hotel with good facilities and a 10 euro taxi ride from town.
Bedrooms were spacious and comfortable but bathroom could've had had more attention. Extraction fan continued to emit a noise throughout the night.
Staff were professional, yet friendly.
Food was of a high calibre for evening menu. Breakfast was as expected bit self service. Leisure facilities although I didn't use were included in the cost of room and are decent I believe. Front bar and lounge were welcoming and active, yet not intrusive. A positive experience however overall. I would stay here again and recommend it.
One of my favourite hotels in Ireland. The staff are so friendly and make such a big effort to make your stay as pleasant as possible. A fantastic gym which is 24hours a day, great pool,sauna.steam room and jacuzzi. The hotel is only a 25 minute walk into the hub of Galway City, with a regular bus service outside the hotel.
I would like to especially mention Margaret on reception who made check in so pleasant. Breakfast is buffet, and caters for all, five stars to the Connacht hotel, keep up the great work..
Great location and lovely rooms. We are in the apartment section. C wing. We were in D wing room 1122. However it was a bit noisy and stunk of cigarettes. The hotel staff were brilliant though. First tried some sir freshener. But then agreed to move us to another apartment. The porter moved all our luggage to ease the transfer. The apartments in c wing are much nicer. Bigger beds. And nicer layout. There is some wear and tear and I think the bathrooms could do with a little updating but overall impressed with the hotel. It has a 24hr gym with a good selection of equipments. Again some of the machines are showing their age but it's very busy and I think it may be open to locals. I would visit again
Stayed here for my sister's hen party with a group of 16 girls. Although the hotel have a no hen policy they clearly had multiple stag and hen parties. We were given a lecture by a member of management on check in about their very strict noise and damage policy. He was very nice and polite to us and reasonable. The rooms are simple and clean. The breakfast was very nice and had a good selection. We went to the residents bar late, when we returned from the club. It was packed although you can't hear a peep from the foyer so the noise is very contained. Would stay here again. I would book no breakfast option if I stayed here again as it was over 11 online but just 8 on offer when you book in
Foods good here. I do think that's it's overpriced, though. I booked and paid online for 2 adults + a 3 yr old. However, when we arrived at check in, he tried to charge me an extra fiver for our toddler, which I told him that I wasn't going to pay it., that i wasn't going to pay a fiver for 2 Weetabix. He went on the phone and dropped the charge. I
We loved this hotel! I would love to stay here again when I return to Ireland! Great location and very friendly staff!
Gorgeous suite, very quiet and great friendly staff. There was a large group of us and we had breakfast, lunch and dinner here. We all thought it was delicious. Pool was clean and a good temperature. I would definitely stay again.
Nice cosy place. We were family with kids.Hotel has lots for kids.Free face painting for the kid while we were having lunch was a good surprise
The swimming pool was really good.
However they have some rooms with no win9 And was really claustrophobic..But on request staff changed it quickly.. Just extra hassle of shifting all the luggage
Love visiting this hotel. From the minute you walk in the door you feel welcome. Food is very good.
Great place. Even best is the food and the bar is awesome. Friendly staff and a great kitchen team. Kudos to them. Will definitely come back.
Stayed in this hotel for two nights and was woken a number of times on both nights due to people walking and having conversations in the corridor, the room I had very bad sound proofing and I feel it was not worth the money I had payed. Other than that the bed was very comfortable and the staff were very friendly. It's a short distance from the city center and the hotel has great facilities. It would have been perfect if it not had been for the noise.
Beautiful place I'm Galway. Close to the city centre and has a decent bar. Offers a really good continental breakfast buffet and they also serve pancakes. Would definitely recommend!
Great hotel, friendly staff, nice rooms, great food and a wonderful swimming pool area for kids and adults. A great getaway hotel for a long weekend as all family members will be kept busy with things to do. A quick taxi ride into the heart of Galway city too. Highly recommend this hotel to all.