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Added by Jopie, at 01 January 2017
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13 Reviews
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05 November 2017
Excellent customer service and Fiona our wedding host was very professional and courteous great hotel spotless throughout great play area for kids main ballroom superb we went for a consultation about our daughters wedding Fiona was the perfect wedding organizer thank you for a great experience.
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03 October 2017
Arrived at Dublin Airport for transfer to hotel which did not turn up!! Rang to be told we had been forgotten about! Great start. Got to hotel, stood for ten minutes at reception then got served by the most unhelpful unfriendly receptionist I have ever met. Was told we could not pay in sterling however after obviously giving her a lot of bother she went and asked a manager and this could be done. Then we were told we couldn't get anything to eat because we were too late!! Even though the reason why we were later than expected was because we were not picked up at airport!!! No apology either. Not a good first impression of hotel however when we went into bar area the staff were absolutely lovely and friendly and told us of course we could get something to eat. Room was lovely and spacious. Tv lost picture half way through watching a film. Hotel is very handy but very much doubt we will be back.
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14 September 2017
Hotel is quite spacious and has a very pleasant outside view and is well priced.
But the room walls are quite thin and voices travel easily. Beds are full of springs and thermostat kept shutting off every two hours during the night resulting in a much too warm room.
Be sure to pay for the breakfast buffet when checking in to hotel or it goes from 10 euros to 12.75.
I rated it 4 stars because the overall price was quite reasonable.response / report this review -
04 September 2017
Went here to the Only Fools and Courses Night great show good food totally enjoyed it
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29 August 2017
Poor quality of food, not much choice for breakfast. We were there 5 weeks and can't eat same stuff every morning. When asked for an omelette i was told that this is not included in the breakfast. This hotel should have 3stars only. Our tools was stolen from van at the hotel car park , we spoke with number of people and this happens regularly and there is still easy access to the car park for robbers (they can drive through the grass area as there is no fence)..
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05 August 2017
Hot rooms and cold food.
The Room
When we checked in we were warned by a female front desk staff that the thermostats only went to 17 Celsius. My husband and I thought this would be fine as a room at 17 would be average and comfortable. This was not to be the case. It is true that the thermostat could only be set to 17 but the room itself never fell below 22. All night. At times it was as high as 24. When I complained the next morning a male member of staff laughed at me and told me that if I did not know how to use the thermostat I should have asked. I did understand the device. The vent did blow cool air. Just not nearly cool enough nor with enough force to make the room habitable. It was misery. None of us slept well and we faced an 11 hour flight the next day. My three year old son developed a cough from having a dry throat all night and may I remind you that this was met with snide and derisive comments from staff. Even when I opened the door into the hallway to try to cool the room it was futile as the halls were also excessively warm. Clearly this is an ongoing issue as demonstrated by the warning from the lady who checked us in.
The Restaurant
Guests were invited to seat themselves (I asked) so we did. And we waited. And we waited. And we waited. Finally my husband asked a passing server for a menu and was brushed off saying our server should have already brought one. And we waited. Again we asked and this time got the menus while being told it was not her job and our server should have done this already. When the server shoed up we ordered our food. And we waited. And we waited. And we waited. A considerable time later is arrived rather tepid. We had been driving all day and just wanted to eat and sleep. I must say that if the food had arrived in a timelier manner it would probably have been pretty good. Shame. During our protracted stay we witnessed a confused staff wander around with a tray of food with no idea where it should go and several other tables having to get up and find someone for service or to get the check.
Overall I can say I will never stay here again.response / report this review -
02 August 2017
The City North hotel is adjacent to the M1 motorway so it's very easy to get to and it has a very large car park. The restaurant area has been renovated and looks really nice but the rest of the hotel could do with the same. The carpets in the room were covered in stains. The check-in was very slow, I don't know why this takes so long. Overall its a nice hotel and good value.
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24 June 2017
I don't usually write reviews but CityNorth Hotel was such a surprise that I said I had to review it.
We stayed here in June on a Funtasia 1 night package for 2 adults and 3 children. This hotel, is very reasonably priced, the staff were all very helpful and very friendly. We ate in the bar with another family and they were so accommodating and understanding (4 adults, 7kids). The food was absolutely gorgeous, the bar was comfortable.
The rooms were as you'd expect size wise but they were clean and the beds were comfortable!
After we checked out we received a call from housekeeping, my daughter had left her teddy behind. The hotel said they would send it down to us no problem.
Overall this hotel was a true gem to find and we will definitely stay here again!response / report this review -
21 March 2017
Was here for a HipHop Dance competition my daughter was involved in, found the hotel to be very nice, and the staff all seamed lovely. But for the amount of people that were there for the day for the competition the staff had no chance at staying on top of the cleanliness of the hotel.
An awful amount of rubbish being left around the place, there was a counter selling coffees and finger foods, but not a bin in sight. So tables, corners and corridors all getting big piles of rubbish being dumped on them.
Really made this lovely hotel look dirty.response / report this review -
13 March 2017
Great location. New restaurant looks great
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13 March 2017
One of the best i have been in,comfy room,good size,breakfast was good,staff very helpfull and coach parking was good
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20 February 2017
I went to the City North Hotel today for evening tea with my friend, what a wonderful experience it , I am usually not a cake or bun person but believe me the food provided, a selection of sandwich's and pastry's served were to die for and I mean that . The service and friendliness of the staff was second to none. There was also beautiful Irish made jewelry for sale at a very reasonable price, I will defiantly return for another visit.
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08 January 2017
My sister in law put me on to this lovely hotel. Just off the M1 motorway, great outdoor seating. Playground for the kids.
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