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About

Narita Hotel Surabaya is a lodging, located at Jl. Barata Jaya XVII No.57-59, Baratajaya, Gubeng, Kota SBY, Jawa Timur 60284, Indonesia. They can be contacted via phone at +62 31 5016969, visit their website www.naritahotel.com for more detailed information.

Location :
Jl. Barata Jaya XVII No.57-59, Baratajaya, Gubeng, Kota SBY, Jawa Timur 60284
Added by Jopie, at 28 April 2013

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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35 Reviews

  • Anonymous
    23 May 2018

    Nice Hotel. but should be improved for breakfast. The room was not soundproof well.

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  • Anonymous
    28 April 2018

    I had terrible experience with the way they handled my check in (the receptionist), i was given the room which is close to the pool in which they had a wedding party (will be noisy as hell), i went down to asked them nicely to change the room which they gave me the second floor in which got there two groups were hanging out by their doors. My bag was very heavy and i have to drag all the way down again to ask them but this time i am a bit pissed, they reluctantly gave me the 4th floor which is better.( Note that why dont they give this at the first place after i asked them considering IT IS STILL THE SAME CLASS) they did not apologize nor have a guilty mannerism towards me. To put the cherry on top, the door key machine is spoilt and they need to send maintenance team over. They both is a mess and i DID NOT HAPPY at all whereby i booked this room to rest. I hope you can brief the receptionist well so they handle people well next time.

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  • Anonymous
    21 April 2018

    I come here to ask for a wedding ballroom and pricelist, but the marketing still talk with another guest and I'm waiting for about 30 minutes. Then I ask the receptionist and he doesn't know what am I asking for, though we already talk 30 minutes before. And then I decide to go home, but the receptionist give me the pricelist. Why don't he gave it to me earlier so I don't need to wait for 30 minutes?!?!!? It waste my time!!

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  • Anonymous
    18 April 2018

    The interior, decoration and design of this hotel are so distinguished. They promote Javanese ethnicity even with live music of Javanese "tembang" in their restaurant.
    The coffe shop and restaurant open for 24 hours.
    They have facilities like swimming pool, SPA massage, gym, garden(available for Garden party), meeting rooms, large parking lot and of course restaurants.
    From the central of Surabaya and Gubeng train station is just around 10-20 minutes. Located in the Barata Jaya street which is centre of restaurants- hawker food stalls-markets-food- garage and drugstore.

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  • Anonymous
    08 April 2018

    Hotelnya tidak terlalu besar. Suka dengan interior nya yang tradisional. Kamarnya bersih dan rapih. 👍

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  • Anonymous
    08 April 2018

    Friendly staff. Great food. Beautiful hotel. Can't wait to go back!

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  • Anonymous
    03 April 2018

    Nice place to have a pool party unless not raining.

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  • Anonymous
    08 March 2018

    The hotel is wide and acceptable for a gathering if you want to have a reunion with your old friend or going to rest in surabaya .The atmosphere is also good and cozy like your own old home because of the bamboo and the lounge.Just remember to bring sunblock when it is hot climate and umbrella when it is raining,altough you cannot get out when it is heavy raining.

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  • Anonymous
    14 February 2018

    Comfortable room, nice pool, nice people, shower a little bit smaller but clean. Large parking space, Large cafe and resto. Just one issue the room is not impermeable, sometimes u can hear the furniture is shifted. But after all is great hotel

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  • Anonymous
    29 October 2017

    Friendly service. The interior of the hotel has a traditional feel. But the mattress was damp, the wardrobe smelled of damp.

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  • Anonymous
    20 October 2017

    Old hotel with nice view and restaurant

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  • Anonymous
    16 October 2017

    Stayed in thr suite room, The interiors are quite old, floor is a bit dusty, the bed is flat, hard, not comfy at all. AC is hot too even in the lowest setting.
    The good thing is, there are several walking distance restaurants around.

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  • Anonymous
    06 October 2017

    The interior is good. I like it! The swimming pool more looks pretty at night

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  • Anonymous
    06 October 2017

    Good place for meeting, the restaurant give a lot choices of food and beverage

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  • Anonymous
    12 September 2017

    Nice services, delicious food

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  • Anonymous
    11 September 2017

    One of historic places in Surabaya, Pioneer hotel in Surabaya, and still a good place to come to when you are visiting Surabaya

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  • Anonymous
    13 August 2017

    Ive been to naritas
    Its a great place fun for kids
    But its a little bit small

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  • Anonymous
    22 July 2017

    The food is good enough

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  • Anonymous
    15 July 2017

    Nice hotel with Indonesian classical hotel themewith pool and bathtubgood stay

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  • Anonymous
    10 July 2017

    New restaurant, very nice pool, large parking space, classic hotel with warm service from the staff.

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  • Anonymous
    13 June 2017

    The interior is ok, the pool and gym is the cleanest one i've ever visited. The plus point for the gym is they have jacuzzi and sauna, its so relaxing after gym.

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  • Anonymous
    10 June 2017

    Uniquely concept with large area

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  • Anonymous
    23 May 2017

    Clean, good services

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  • Anonymous
    27 April 2017

    Once a famous hotel but nowadays starting loose its quality

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  • Anonymous
    30 March 2017

    Nice Buffet, nice ethnic place

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  • Anonymous
    01 December 2016

    A three rank stars hotel with traditional javanese touch on their decoration. Level of price is average and the food is nice

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  • Anonymous
    23 September 2016

    Very valuable hotel , had style, not overprice for the luxure they give to us, clean, nice food

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  • Anonymous
    20 September 2016

    It has beautiful garden but the food must be improved

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  • Anonymous
    04 September 2016

    One of the first hotel in Surabaya to offer quality service. I loved staying here. There's a nice park in front of the hotel, directly facing a river. Nice view, but the river could use a little cleaning. The main street can be crowded in the morning and evening.

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  • Anonymous
    15 August 2016

    Nice service

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  • Anonymous
    26 May 2016

    Comfort place, but in breakfast room, there's many mosquito.

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  • Anonymous
    05 June 2015

    Nice room, great value n i like it

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  • Anonymous
    11 May 2015

    Nice with antique view

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  • Anonymous
    03 January 2015

    Nice room, big parking area

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  • Anonymous
    05 May 2013

    Excelent

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