For a 3 stars Hotel, this place is quite amazing. Located in the busiest area in Surabaya, this place is only couple minutes walk from the biggest shopping center in Surabaya, Tunjungan Plaza. You can also reach minimarkets, fast food restaurants, atm, or even police station just by walking. So it's fair to say that this place is perfect for its quality and location.
A vertical 16 storeys hotel with good sized room and complete amenities. Not recommended for those guests driving their own car-limited parking.
I've been there for long staying in deluxe room type. With a nice view of middle city in surabaya on the 15th floor. Nearby mall tunjungan 5 minutes walking, and other tourist attraction (i think better to get ride by online transportation or city tour bus). What I dislike here, i felt boring because this hotel has no large space to chill out. It has very small lobby.
The hotel seems nice. I've only been at the meeting hall, but overall is quite clean and the hotel crews are nice. The food is okay at best, and drinks are quite nice. I like the interior of the public spaces, but i can seem to hear hints of noices coming from the first floor when I'm at the second floor. Haven't been to the room.
All you can eat dinner nya lumayan enak
Hotel location @ centre of Surabaya Town, very recomended Hotel, bintang 3 tapi pelayanannya bintang 4, hotelnya nyaman, karyawan nya sangat ramah dan membantu sekali, suasana restonya nyamanenak utk bersantai, ada smoking areanya di outdoor, lokasi hotel sangat dekat dengan Tunjungan Plasa (salah satu icon kota Sby)hanya butuh +/- 5 menit saja dengan berjalan kaki, lokasi hotel benar-benar ditengah kota Sby, dekat dengan Gedung Balai Pemuda, Ice cream Zangrandy yg legendaris (3,2 km 8 mnt dg mobil), Grandcity Mall (7mnt 2,8 km), Surabaya Plaza, kalo mau ke Rawon Setan (salah satu icon kuliner Sby) hanya 2,5 km, Kwetiau APeng yg terkenal hanya 3,4 km, kalo mau ke Gereja Mawar Sharon (Philip Mantofa) jarak hanya 650 mtr, banyak dech lokasi yg bisa dicapai krn lokasi emang sangat strategis, per 31 Okt'17 ada pusat oleh2 disebelah hotel persis, jd ngga usah jauh2 klo mau beli oleh2, cukup disebelah hotel aja 👍Keren banget ternyata banyak perubahan di Midtownkata karyawannya Chef nya baru, food taste nya emang jauh lebih enak en variasi food nya juga buanyak, puas banget dech makan di Midtown👍👍👍
Good place to stay, in the middle of the town, as it's name said, you can find almost anything nearby.
Lobby was so so tiny and only have like 2 small sofas for 4 peoples. When lots of people waiting in the lobby, you might wanted to enjoy yourself by taking some cups of compliments available while standing. It'll ease your pain.
Breakfast was fun, even though the egg station was kind of hard to find for it's located outside of the main dining hall (and the sausage was awful), but overall food was great. :)
Hot water in the shower is very limited. After the first person finished bathing, all that was left was barely warm water for the second person. For me, it's a sad thing.
Overall, it's a small (but tall) 3 stars hotel with nice and clean room, and we enjoyed our stay.
Always my favorite hotel to stay when doing business in surabaya. Reasonable and affordable price. Great hospitality. Strategically located at cbd.
The hotel room is nice and clean, the service staff helpful and friendly. The food at the restaurant is good. Overall it was a pleasant experience
Plus : great location (that's it) Minus: a very standard room,no refrigerator on room,bad wifi services
Hotel in city, small but clean, the taste of food is good especially for vegetarian diet. Rate is different if you stay for one person or couple. If you vegetarian, this hotel understands about this well
Great value for money, strategically located, 10 minutes walk to the nearest mall, very friendly service
Clean room, great city view and worthy price. To bad there is no swimming pool here
Great hotel for your business trip. In the heart of the city. Easy booking using Midtown App(get it on App Store & Play Store) .
Strategically located. Close to Malls, Convenience Stores, etc. Reasonably priced and good customer service. Room is clean and comes with tea making facility and safe box.
PROS
1.Strategic location
2. Walking distance to iconic mall in Surabaya
2. Complete amenities
3. Full-sized functional bathroom, strong water pressure.
4. Good variety of breakfast
5. Ideal for business traveller
6. Good numbers of attentive and staffs.
CONS
1. Rather slow wifi
2. Initially, staffs refused to receive payments from cafe and laundry eventhough I deposited some money during check-in. They said they only receive cash (????). Only after seconds of argumentation, they let me pay using my deposit money.
3. Small lobby, limited parking space
really nice hotel for business which not really need something like spa, swimming pool or massage services. the staff is really great, voucher you get is both for dinner and breakfast.
rooms really is clean and big. no bathhub, but who cares.
this is value for money hotel.
Good hotel in the middle of town of Surabaya. The staffs are helpful, nice smile people, various breakfast, clean room. The problem at this hotel is only about limited parking slots, but they over free valet service.
The location is very strategic because it's in the middle of the Surabaya city, the service is fast and friendly, and there are many facilities that can be used. The hotel rooms are also very comfortable, clean and spacious. With views of the city center. Highly recommended.
Friendly service, smiles all around, comfortable room with really nice pillows. Has one of the most notable hotel breakfast in Surabaya, absolutely delicious. However, despite its relatively young age, the rooms are run-down, the aircon in our room didn't work and we had to move to another room. That aside, the stay was nothing short of pleasant.
Nice comfortable hotel, friendly staff, variety breakfast but salty..
Great city view, especially at the highest floor. Nice staffs, but lack of swimming pool and small restaurant. Good quality room.
Nice comfy place in the heart of Surabaya.. very near to Tunjungan Plaza.. clean n comfy room with beautiful view of the city
I booked at the restaurant, a dinner for 30 people. At the first time I was worried if Townhall, the hotels restaurant, won't fit for my reservation yet on the spot reserve. But then on the D-day, the PIC called me that they changed my reservation into a private meeting room set for 30 people with no extra charge. How nice of them, because they provide a full facility meeting room. I was satisfied with their service as well as their food. They serve good food, but no tissue available. So, yah, you know, who doesn't need tissue after a dinner, right? But that doesn't count. Somehow I was satisfied with their service
Great location..easy walk to Tunjungan plaza. The room is clean and bed very comfortable not the pillows
Good location, mall is within walking distance. Breakfast selection can be improved
Great value hotel, excellent location. Shopping centre, convenience store and fast food are within walking distance.
Nice and clean hotel, breakfast is average. Location wise, is in the city center, business district, 4 minutes by car to Tunjangan plaza, Surabaya's biggest mall
Love it 💓 staying here again after some time in the past. The warmth reception still the same. After one quite hectic day, hot shower in this cozy place surely feels like heaven. Very recommended for business trip 😄
Nice room and service. Walk distance to Tunjungan Plaza.
Nice place, cozy, good view, affordable price, great location, midt town
Good for business travel for 1 or 2 night stay. room is abit small, breakfast just ok, restaurant not too bad, you can always go to KCF & MCD cross the road, location very handy near Tunjungan Plaza mall and alfamard near by.
Big glass windows is the best part of this hotel. You will feel spacious from inside the room
Low budget hotel that not really feels like low - budget. The location is ideal for city center, you can really walk to Tunjungan Plaza and many more shops and restaurants.
However, the room is rather small and the bathroom feels humid. The parking is really awful. Good thing that they clean the room well daily.
Good hotel. Very near with tunjungan plaza ( mall) and also mcd n kfc. Easy to get food.
Great place - must to meet. Ok, in the restaurant are many moskitos. Bit take for this a spray 😋
Hotel that fulfill all expectation. Except swimming pool. Haha
located near tunjungan hotel
good budget hotel in surabaya
It will be perfect if they have a swimming pool
Nice hotel, good price and location
Decent room, but quite dark. Buffet food during lunchtime worth the price!
Great ! The best 3 stars hotel, Compatible with the price and absolutely worth it. For those who want bigger room, better service you can just choose 5 star hotel with expensive price ! Dont give low rating. Think again
It was pleasant hotel with strategic location. But parking area was limited, with an option of free valet service. The elevator also seems to be insufficient for large number of rooms.