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Added by Jopie, at 29 May 2016
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8 Reviews
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13 July 2017
Going on vacation to the Tips, through Barcelona. In connection with the late arrival we decided to rent a car, after studying the proposal chose SOLMAR. I wrote a letter with a question is it possible to rent a car from them at 0.30 28/07 for 4 days. A positive answer was received in the mail and we booked on the website, receiving a confirmation email. This was followed by a small correspondence with further details. On the day of departure I decided to clarify where exactly we should meet with representatives of the company to obtain a car and received an email in which he refused. Because time to search for new variants was not had to solve the problem directly at the airport of Barcelona. It is not recommended to connect with SOLMAR! They only promise, but their promises do not! If there would be an opportunity to put a rating below 1, I would put a -100! That would not be unfounded, I attach an extract from the correspondence and booking confirmation.
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16 May 2017
The service and car were great. Probably the cheapest service you can get near Barcelona airport. Recommend.
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21 April 2017
Avoid - we were ripped off and charged E180 for a tiny scratch which was already there when we collected the car. On return the guy made a pretence of checking the other side, then went directly to the place on the door (which was completely invisible under road dust) and wiped it until he found the scratch. The car was OK and the airport transfer was good, shame they had to spoil it!
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18 March 2017
GREAT WARNING! Cheated with credit card and didn't accept original agreement from Solmar broker, don't use them! !!!
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20 February 2017
Not to bad an experience. The drop off was a bit hectic but so is everything concerning budget travel.
I did end up paying more than I wanted to because I had used a debit card rather than a credit card but the insurance turned out to be very useful so I'm not that annoyed.response / report this review -
15 October 2016
Don't be fooled by the low price offers. This company's strategy is to get every penny from you. Nobody was checking the car with us at pickup. But at drop-off, they were checking like a hawk. We did a quick check ourselves at pickup and made them sign off several obvious damages, but it still cost us €182 for a nearly visible scratch that we didn't catch. Never again!
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16 August 2016
Don't normally leave reviews but feel the need this time. In short, we waited over 30 minutes at the airport for the shuttle. When we arrived at the portacabin office we had to wait over 2 hours. There was one guy doing the rentals one doing the shuttle and one preparing cars. This was on a public holiday, with lots of people traveling.
During my two hour wait I nervously read ask the reviews. Wish we had done this sooner. It was a cheap rental (80€ from Friday til Monday) but then we got hit with a 108€ fuel charge for full to empty. When I asked why the cost was double the actual cost I was told it was the refueling charge (there is a garage literally round the corner) plus unless you return the car with vapour in the tank you are losing out twice. I managed to only return it with only 1 bar, but I grudged even giving them that and contemplated driving round the block a few times.
Then You have the joy of insurance options. Either block €1000 on your card for 30 days or fork out €270 for their top notch cover. I nervously contemplated the option after seeing that they would charge €200 to polish the car or €200 for a minor scratch. I took the deposit option and luckily they never tried to charge anything on leaving the car. Though be careful when they tell you "there are no damages to the car, my colleague just checked as I went out and found 4 noticeably scratches and a dent.
We asked about returning the car later on Monday (after waiting two hours to pick it up) and we were told this was OK but so long as it was before 10pm when they close. We were also told to expect to wait 30 minutes to drop off the car. I then got a call at 20:00 from them to ask where I was (luckily round the corner). When I arrived, despite them appearing to be in a rush to collect the car when I went into the office there were now two staff standing eating sandwiches and drinking coffee. I was told abruptly to "wait to minutes!" Which was actually around 5. He then asked for the contract as he wanted to highlight the drop off time. I said I spoke with his colleague and asked if there was a problem. There wasn't and we were OK to drop off the car then. He was just making a point of what was on our contract.
Best advice Avoid like the plague!!!response / report this review -
05 June 2016
Location is great, just outside metro Mas Blau (L9)! I booked a car on their website, with the full insurance option. After reading the reviews, I got a bit afraid, but actually I got a great experience!! At pickup there was a pretty long queue (45min) but the staff were courteous and professional, and they gave me a BRAND NEW CAR, with only 8km!! Definitely the newest car I got at any rental! With GPS for free even though I hadn't booked it. Return was smooth and took 2 min. All in all, I was super satisfied!
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