Centauro Rent a Car Barcelona
Poligono Mas Blau II, Carrer Alta Ribagorça, 30-34, 08820 El Prat de Llobregat, BarcelonaAbout
Location :
Added by Jopie, at 23 February 2017
Opening Hours
- Monday 7:00 AM – 11:00 PM
- Tuesday 7:00 AM – 11:00 PM
- Wednesday 7:00 AM – 11:00 PM
- Thursday 7:00 AM – 11:00 PM
- Friday 7:00 AM – 11:00 PM
- Saturday 7:00 AM – 11:00 PM
- Sunday 7:00 AM – 11:00 PM
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10 Reviews
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30 October 2017
Terrible place. Every single car has dents and scratches. They have confusing and complicated contracts. Because of this the lines for return and collecting your car are long. Stick with a known company like Hertz Europcar or Enterprise. The prices are slightly higher but you pay what it says you pay and no hidden charges in the small print. I come to Barcelona frequently and will never use Centauro again.
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16 October 2017
Excellent experience..
The up front fuel charge of €88 to fill a Juke seemed a little high but I had my own insurance and once I told them that they weren't pushy with their insurance and were just generally very good. The car was clean, i had no issues when I returned the car and I would definitely recommend them. Being offsite I thought was an advantage as there weren't huge queues to pick the car up. The shuttle bus was quick and by the time my partner got the baggage I was ready to meet her.
Would definitely use Centauro againresponse / report this review -
16 October 2017
Beware!!!
We booked a car for a holiday to Catalonia and have been really disappointed with the service.
When we picked up the car it was late at night and dark, the gentleman that served me told me there was no need to inspect the car as we were fully covered by the insurance. We placed a child car seat in the back and set off to our holiday accommodation
When we returned the car it was inspected and we were told there was a stain underneath the car seat and we would have to pay an extra cleaning charge of 100 euros. We didn’t cause the stain and it must have been there when we picked up the car and wasn’t noticed because we were told not to inspect the car!
I discussed this at the time and stated that we were told not to inspect the car, and the lady who served me got help from her manager and they agreed not to charge me. I was with my father and brother-in-law at the time who both had hired cars and bore witness to this conversation. We left thinking that Centauro were a good company to deal with.
Well, how wrong could I be?
Upon returning home they have now charged me for cleaning, even though they agreed not to charge me! I am now chasing a refund from them with no phone number to call, just a web form and email address which do not get responded to.
Will not use again and will actively discourage friends and family from also using them unless they sort this problem out.response / report this review -
09 October 2017
They're prices for were very good customer service good as well. Unfortunately the car I had rented got vandalized but they were understanding and told me not to worry. Getting the car took a bit of time but I guess giving cars to total strangers shouldn't be so easy, but on returning everything went fast and I could reach my plane in time. They also provide transport to and from the airport for free. Just look for a yellow mini bus between terminals B and C at the bus stops.
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09 October 2017
Very good value for money.
Quick check-out without the normal oversell on insurance, etc.
Quick check-in without any hassle
Only problem is that my suitcase was stolen from the car trunk (closed) when talking to customer rep regarding a non-reported scratch.
Apparently this is a big problem at many car hire companies in Barcelona, especially the ones that are located off-airport.
The company should beef-up securityresponse / report this review -
13 March 2017
The only trouble was to find the place at the begining - they don't have a box on the airport. After I called them shuttle bus came in around 10 minutes and everything went great from that moment. I got brand new car (12 km on the counter) and had nothing to complain about. Great value for money, would definitely choose it again.
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09 March 2017
Shuttle service to & from the airport. I ordered snow chains for the car, but the ones that they gave me were too small for the vehicle. The friendly staff didn't hesitate to compensate me with a free tank of fuel. Overall I was happy enough with the service, the cars were good & pretty much new. I would definitely use them again!
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07 March 2017
It was all perfect. Almost new car without any defects ,good service and great value for money. I would definitely hire a car from that company again.
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02 March 2017
Everything was really good, starting from the shuttle bus to go to the pick up office, to the car (a new one with only 11 km.!!!) Nice people at the office. very good prices/services
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02 March 2017
Rented with Centauro through AmigoAutos, got a good explanation of accessing the courtesy bus, the service was immediate and the car was fine. Fuel pre-charge was refunded immediately upon vehicle return. All in all, good service and I will definitely consider using their services again in the future.
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