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Added by Jopie, at 11 January 2017
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10 Reviews
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05 December 2017
The main reason for our bad rating is the terrible manners from the manager of the restaurant at the hall. He first told us the place was fully booked (six empty tables) and only after he knew we were staying at the hotel did he offer us a seat. His attitude was totally different with the next couple. As for the food it was average. Btw, the waiter who served us was really nice. Food was ok.
As for the hotel, really good as all NH I´ve been to.response / report this review -
22 November 2017
We narrowed down this hotel brand because they're partners with our credit card rewards program. We've had a positive experience earlier this year in an Amsterdam location. This was no different.
We arrived early in the morning and was offered an upgrade for 25€ that allowed us to check in instantly, settle in and rest. Otherwise check in would have been 3pm.
After the first night we requested to change rooms because of the occasional street noise from the room facing the street. So then we downgraded back to our original standard room that is slightly smaller but faces inward so there is no disturbances from any ambulances, police, or random motorcycle drive bys. We got our 25€ back from the remaining 2 nights.
The location is excellent. Few steps from the metro and a few minutes walk from the train station. Madrid is a very walkable city. Our destinations typically took 15-25 minutes by foot. We only used the metro once to the bus station for Segovia and a taxi once out of laziness. Restaurants, bodegas, and cafes around here are plenty. McDonald's right next door.
Staff very helpful and friendly.
Tip: thermostat max temp adjustment can only be lowered by -3.0c. Rooms were warm, ended up shutting the AC off and left the window open for a little while.response / report this review -
17 November 2017
Excellent service and convenient location
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17 October 2017
The hotel is well located on the Paseo del Prado and just seconds away from the Prado. The staff was wonderfully helpful and the food in their cafe was exceptional. Price was very reasonable for where located, the Prado practically across the street, the Thyssen just a 15 minute walk up the street and the Reina Sofia just behind us. The Atocha station is also just across the street, with access to train, bus and subway. In all an excellent hotel.
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26 July 2017
Beautiful hotel entrance with several places to sit. Rooms are elegantly simple, tidy, clean, renovated, all comodities. Restaurant has good atmosphere, good tapas, select environment. You can hear the traffic outside with closed windows, what is a pity, but common in central Madrid.
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06 April 2017
The hotel is in the perfect location and the service was great. We arrived 4 hours prior to checkin and no questions asked they took our luggage and told us when to come back. Hotel was reasonably priced and included breakfast and free WiFi. We will definitely stay again or stay at one of their other locations.
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02 April 2017
Comfortable, stylish hotel in excellent place. Breakfast is amazing, the service as well. It is one of my favorite hotels in Madrid. Rooms in the atttic are the best. The restaurant in the hotel "Tablafina" has plates that look amazing but don't taste that good. Also plates are small and very expensive.
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25 March 2017
Beautiful hotel! Very clean and a nice atmosphere. There is a good hospitality. Location is perfect; in front of retiro parc! Good accessible for wheelchairs.
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24 February 2017
Friendly staff. A no nonsense lobby with a descent coffee bar on the street front. Clean and efficient
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18 January 2017
Good hotel. Clean and quiet in the heart of downtown Madrid. Comfortable rooms provided quality sleep. I was staying here after a flight from Canada and it was great for my jet lag.
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