Very centrally and conveniently located in the heart of Madrid. The rooms are extremely pleasant and stocked with everything you need. The free drinks, gown and tea/coffee making facilties are an appreciated bonus. Staff members were very helpful and courteous. I could not recommend this hotel enough!
Big room and fresh room with modern design. Breakfast can be improved. Good location.
Very good place in central Madrid. Close to city center and all attractions of Madrid. Ideal place to stay and see Madrid by foot.
The hotel has recently been refurbished - it's modern, cool and let's a lot of light in for a relatively dark street. Favourite part is the pineapple water in the lobby - it's a nice touch!
Very nicely decorated and furnished. Our room was quite dark and there was no view. Would be great if there was a kettle in the room with tea and coffee. Front desk staff very helpful.
Great hotel in the city center.close to plaza espana. Right now under renovation but we got a renovated floor. Should be all ready for summer of 2017.
The good: The hotel is located close to all tourist attractions, restaurants, shops, movie theaters, grocery storesEverything that you need is 5 minutes away. The rooms are kept clean. The people at the front desk and breakfast room were kind.
The bad:
The rooms have a musty moldy smell. The rooms are very clean, but very outdated and In desperate need of a facelift. Now, they are redoing the exterior building (there's construction when you walk through the front lobby) , but I REALLY think they need to be investing money in updating the rooms rather than the outside. When we first arrived they put us in room 217, which after 30 seconds in the room, shared a wall with the elevator. So if you are in any of the x17 rooms, SWITCH. You will NOT SLEEP FROM THE DOOR SLAMMING EVERY TIME SOMEONE ENTERS THE ELEVATOR. I immediately went back to the lobby and they put us in another room, away from the elevator. The breakfast was disappointing. We actually had to wait to be seated because they didn't have any tables open. Once we were taken to our table, i realized there were only 8 small tables in the breakfast room, that's it. I don't know if there is a bigger breakfast room elsewhere, but this was the smallest I've seen for a hotel this size. Now, the breakfast itself was comprised of pork, eggs, and cereal. Nothing interesting. The milk containers were both empty, the pepper grinder didn't work, and if you're vegan, you might as well skip breakfast. I think they charge 15 euro for it, which if it wasn't included in my rate, I would STRONGLY suggest you have breakfast elsewhere.
Musty smelling rooms. Horrible wifi. Location was good with numerous close restaurants. Hotel staff was helpful, if a bit short, but spoke English well.
It is a very nice spot un the city.hsjBejekeneej jdkemehdidne jrmenxudknshu jmrnsud
Disappointing breakfast, not proper cooked buffet. Rooms old and tired. Good location, reception staff very helpful and polite.