Human hair was all over the bathroom.
Also a lot of noise in the early morning from lorries picking up garbage and glass recycling.
I had an awful one night stay for €100.:(
Excellent hotel with all amenities and very helpful and supporting staff. We loved staying here
Surprisingly very dirty with very rude staff. Not once were we offered a glass of water with our meal, the waiter was standing around doing nothing, our plates were not cleared from the table, everything was self service. Not worthy of a Michelin star restaurant.
The evening meal was cold and tasteless, you could get better in Burger King opposite the hotel.
The rooms are very dated, small and dusty. There are stains all over the carpet in the reception area and the watches displayed in the glass cabinets are thick with dust.
This hotel is more worthy of a 2 star rating in my view not 4 star.
It was not by choice that we stayed here, it was thanks to BA cancelling our flight due to a 'technical error'.
Mixed review based on several groups we had with us. Lower stars because of expectations. Hotel front staff were pleasurable. Location was perfect for shopping and meals in Granada. My room for the most part was clean, but air conditioning stopped working early in the morning and wouldn't start up again. Someone else in our group had a room that smelled like urine which ended up being the result of a leaky toilet/sewer. Hotel staff sprayed deodorant to help cover up the smell, but would not move them to another room even when the AC wouldn't start.
I thought the buffet breakfast was perfect and had to go back again. I was there early and was told if you arrive later in the morning the quality dropped so get there early. Dinner on the other hand was weak though I was there late so maybe it was better early on.
WiFi was reliable with no drops.
I stayed overnight with a tour group. I had my own room which is was clean and had a king sized bed. The hotel itself is spacious and comfortable. There is comfy seating in the lobby area. The WiFi was very reliable in the entire hotel area. The room was clean. The walls are a little thin so you do hear neighboring guests but nothing too bad. We stayed a weekend night and the noise from the street did not bother me at all. The breakfast was very good and had a broad selection of foods. A peasant experience overall!
When we arrived they gave us a room which had not been cleaned after the other guests leave but at the moment we told to the receptionist we got another room. Thy work fast and with precision. Also they have a huge buffet for breakfast with just everything.
Nice, very central location in the city but hotel is quite dated. Very small rooms, window that looked out into an interior light well and hallways. Could use an upgrade and a renovation to update it as it's quite unlike the Melia Sevilla which is great.
The location was very good. I had a nice sized suite. It was clean, but a bit dated. There were a couple of glasses in the room, but no coffee or tea or anything like that. The room was on the first floor. There was a window which septated the bedroom part of the suite from the hotel gym, which could get noisy at times. The couch in the suite was so uncomfortable to be almost gothic.
Clean rooms and nice selection in the breakfast buffet. I had a pleasant stay.
Very nice hotel, the lobby is beautiful. The rooms are clean and very spacious, and the breakfast that is included is wonderful! The only downside is that sometimes the WiFi was not working properly and the hallways and bathrooms sometimes smelled like sewer.