Really nice staff and a great location, but the hotel itself is old and a lot of things are broken. In my room the AC wasn't working and if you were going to sit on one side of the toilet, is almost fell over.
Next to that the wifi of the hotel was really bad; a simple search on Google could take ~25 to load. This is just really bad in 2017, even for a hotel.
Really nice hotel: professional receptionist, nice and big room, good airconditioning, good breakfast. Nothing else needed!
Nice Staffs, Good price
I wasn't in the hotel, but walked around the plaza in front of it. It was nice and refreshing from the heat.
Nice
Friendly Staff
Excellent Location
Great location, good staff, clean room, breakfast OK
We didn't have a good experience at the hotel. On the positive side, the hotel is situated right near the cathedral and other spots in Grenada and is charming (Lorca's supposed to have stayed here). But the age shows. In our first room we had the toilet malfunction and the staff person that came to fix it said "one minute".. and disappeared for good. We waited and waited and eventually went downstairs and got our room switched. Parking at marista's was also complicated: that lot's office was not staffed when we had to get out so we simply paid (so we could make it in time for our Alhambra slot). I suspect we got charged twice..although the desk person says she cancelled all parking charges. Guess we'll have to check when we get back! In short, lesson learned: just use the city parking garages or stay at a hotel that has parking included..or better yet ..don't plan on driving in Grenada :)
Granada is very nice, we went to visit the Alhambra ,but the hotel,the room was old, not just for one night but,the breakfast was also bad.
I do not recommend it.