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Added by Jopie, at 14 November 2016
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10 Reviews
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06 December 2017
Very good location if you want to sample the old town tapas bars, shops. Good room size and clean. Rooftop swimming pool, sauna and jacuzzi. Road noise for the light sleepers. Get up early if you want warm cooked breakfast as it was put out only once in trays and soon goes cold
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01 November 2017
Myself, my husband, and our 15 year old daughter spent 11 days at The Magic Cristal Hotel and we were very impressed. The hotel is lovely, the staff are friendly and helpful, and our room was a great size, only let down by not having a balcony. The food was good and plentiful, our only complaint is not having proper Spanish bacon, it was more like fried ham, and it was impossible to get dessert after 8pm in the lower restaurant as it was not replenished once it had all gone, which was disappointing as the apple pie and apple crumble was amazing. It would be nice to have more sun loungers on the roof terrace as several times they were all being used when we went up there, and the hotel WiFi wouldn't work on the roof terraces or in the Magic Cafe. Overall we enjoyed our stay and would definitely return. Highly recommend.
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27 October 2017
After some careful consideration and spending 10 days at this hotel I am now editing my review from 4 stars down to 2
FOOD is only slightly better than canteen food and nothing to write home about, some of it tasted weired and not how it should, there is a variety but a lot of it just is not great.
STAFF are for the most part friendly and helpful although one barman has a tendency to berate and is just plane strange.
CLEANLINESS the rooms are clean generally although the floors could be cleaned a bit better, if you buy any glasses from a shop that look like the ones used in the hotel (especially the pint glasses) make sure you put them in your suitcase because they will take them, we had two smaller half pint dimple glasses we purchased at a nearby shop that the hotel DO NOT USE yet they took them from our room regardless, we are out of pocket by €2 because they did not even bother checking with us, bear this in mind.response / report this review -
30 September 2017
Enjoyed our stay thought everywhere was clean good room service clean wise. Staff friendly and helpful was a bit old fashioned and the lifts were very busy spent a lot of time waiting for them. Food was brilliant good choices well cooked. Club was good charlie really looked after us
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23 September 2017
The magic cafe was brilliant and the bar staff were very good especially Anita and Javier. Always smiling and had great customer service. The entertainment staff I could not fault, Charlie was excellent with all the kids and that adults too. Would recommend my family and friends to stay here. Will definitely come back in the near future . The food was also very good, a big variety for choice.
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04 May 2017
Loved our Room, Loved the food and Drinks. However our room faced a very busy road and this interrupted our sleep terrible. All hours of the night people were shouting and motorbikes making lots of noise. We will come back again, but please can we have a quieter room? :)
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13 April 2017
Clean rooms nice food not great drink choices but amazing kids room sadly only open for two two hour sessions
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26 March 2017
Love the hotel the hotel staff are great they can't do enough for you have been to the hotel several times before and plan to go back several times
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07 February 2017
Good hotel for the money, staff try hard to please. One or 2 minor gripes. Water was off for a day, so couldn't flush or wash hands. No milk in the room for coffee, but we bought some and stored it in the fridge, so not a show stopper. Didn't mind the elevators being slow because we took the stairs. We'll situated near the beach. We never used the pool, because we figured if we were going to swim some where cold we may as well swim in the sea. This isn't the Ritz, but it is value for money. We would happily stay here again
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21 November 2016
Friendly and helpful staff. Breakfast was excellent lots of choice. The hotel would benefit by being painted to freshen up the rooms. This is an older building and would also be improved by having more electrical sockets. However we enjoyed our stay and loved Benidorm. Would definitely recommend this hotel.
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