Friendly, great breakfasts. The pool is nice but you gotta get used to the noise of the cement factory and main road. Very ballardian. Trouble is it’s almost too cosy and outside becomes a different world also find a good taxi dude and stick with them! Give it a year and this area will be like a resort.
Very good place. Excelent service. The best one for me in Santo Domingo.
Beautiful historic hotel but not well taken care of, unfortunately. Avoid rooms around the Bartolomé de las Casas courtyard, terribly noisy and smoke will get into your room, since they use the courtyard for all sorts of parties. Some rooms had leaks in the ceiling. All employees were super nice but they have not been very well trained. On the day I arrived, one guy at the check in counter was apparently new and had to ask others about the process of checking in guests. The others were very mean to him and would not even reply to him. I felt sorry for the guy and upset at the cruelty of his co-workers. Upsetting to witness this. Finally, my room had a nice balcony but the view outside was of a garbage pile. The Ozama river also had garbage floating in it. Very sad.
Being Dominican is really awesome! Finally learning more about the culture I'm apart of. And my first experience was the Hodelpa Nicolás de Ovando! Every part of my of this hotel was awesome. If you are in the (DR) you might as well stay here.
Beautiful, beautiful historical building just recently renovated and surrounded by plenty of pubs bars and restaurants. Friendly enough staff. Bar & restaurant service is painfully slow. Breakfast is good not excellent but it is in the interior patio and this makes up for everything. Where this hotel looses heavily is in the rooms, they are surprisingly old (taking into account how they have redone the whole place up). There are seriously only 2 plugs near and around the bed and they are not very user friendly. Also depending on your room you may find that you have a wifi signal so weak that is obsolutely worthless even for simple things as sending emails.
Fantastic hotel with gorgeous details and restaurant
😊💋.Beautiful and romantic hotel, in the historical center of SD, very good attentions, .. thank you very much for your good services, I will return with pleasure💋😊💋
Beautiful hotel with a lot of character.
Nice hotel and very nice service!
Excellent hotel. Great service, beautiful setting, clean and elegant rooms, best pillows ever (I am finding them online to buy!), and good food.
They robbed me in the hotel. They refise to show me the footage because they knew my time there was limited. They brushed me off with an excuse everyday. My bag didnt make it to the room. There was over 5thousanth in merchandise and money in the bag. When i asked for the luggage boy he coincidentally gone to vacation the next day. Now am suing the hotel. I have had to hire an attorney. Instead of nicolas ovando staff speaking to me they bloqued me on social media.
My husband was hospitalized with meningitis last week. When we knew he was going to live, I started to shift my focus to canceling the upcoming Dominican Republic trip we had planned. We have been greeted with understanding and flexibility with every service involved except this hotel. We got a priceline deal and I understand it isn't usual policy to refund. I completely understand why for the sake of their business. However, a death or someone with a contagious illness that is in danger of dying should be at least considered as acceptations. We only asked for a credit or some sort of future discount we could use to apply at least a little of the money we are losing to a future trip that I would love to reschedule once he recovers. The manager, Jerome, wouldn't even look at the medical documents and took less than a blink to disregard us. Even a moment to think about it would have meant a lot to me. This place is inflexible and will leave you in a lurch if anything serious happens to you on your trip or in your life. Don't stay here or if you don't have travel insurance and pick a different place if you are using priceline. I'm told that others in the area are more understanding. To their credit, Priceline tried very hard to work with us and apologized extensively for the hotels behavior.
One of the best hotels in the Colonial Zone. Great service and attendance. Rooms are clean, cool and beautifully decorated. Highly recommend for others wanting to stay in the area.