About
Location :
Added by Jopie, at 07 January 2014
Opening Hours
- Monday 6:00 AM – 12:00 AM
- Tuesday 6:00 AM – 12:00 AM
- Wednesday 6:00 AM – 12:00 AM
- Thursday 6:00 AM – 12:00 AM
- Friday 6:00 AM – 12:00 AM
- Saturday 6:00 AM – 12:00 AM
- Sunday 6:00 AM – 12:00 AM
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11 Reviews
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05 April 2018
It is nice and i would rate it better but it is infested with cockaroaches. I mean, it’s a cheapy place what do you expect, but close ur suitcase bc I made the mistake of leaving mine open and my suite case was swarming with them. I had to clean it out. They say hot water but it is cold. The staff is very friendly. I got this hotel as an alternative just for keeping my stuff safe because I had friends I was staying with. This place is C grade definitely. If bugs and cold water don’t bother you, go for it it’s cheap.
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15 January 2018
Its a nice hotel very comforting all the workers are nice and very servicing. What they need is more activity for the customers and a better deal or a package if we would Like to bring family members to spend the day with us.. Also it will be good if the club is open from friday thru Sunday for the customers and family members to spend time and charge us a % in fee cost like that we dont have to be going else where. This is just a suggestion 👍not a complaint
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03 December 2017
Nice, clean rooms, has kitchen to cook food, air conditioning, good security. Donald and his family and staff are super friendly and make sure you are comfortable and have what you need.
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12 September 2017
I really enjoyed my stay at the Tropical Island. Donald was very nice and professional. He always tried to make sure everything works and making sure that I was satisfied with the service received. I give it four starts because of some minors things.
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20 August 2017
It's a safe place to stay and affordable, but they need to update their services.
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05 August 2017
Exelent service
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22 February 2017
Donald and his Family has gone over and beyond my expectations. I was blown away by his hospitality, and his caring attitude. I felt as though I was not just another client but like more like a friend. Each and everyday, Donald would make sure that all was well with me. When I needed help with calling a Taxi ( as my Spanish was not that fluent), not only would Donald and his family call a taxi for me, but he even went out his way to give me a card with his both his home and cell phone number in case I ever get lost and needed direction. I can't stress enough how caring Donald and his family have been to me. Donald also gave me alot of good advice such as where to by foods, nearest barbershops, restaurants locations, and more. Guys if you thinking about finding a place to stay,don't just take my word for it, but look at the countless positive reviews about the hospitality that Donald provides.
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01 June 2016
This was the very best personable experience I have every had at a hotel. Considering I've been to 100s over my lifetime this assessment is HUGE!
In every area that I can think of the total staff completely exceeded my expectations. This was my 4th visit to the DR since October 2015 so I've seen a lot. Here are just a few areas I'd like to comment on, although there are many. I stayed at the hotel for the entire 6 day visit.
- Donald and his wife and daughter were exceptionally nice, compliance, accommodating and expeditious in their service and correction, if there was an issue. By the way, no stay is perfect, however, as long as the staff is willing to correct the issue in a manner that the flow of your stay is not disrupted, essentially, you have no problem!
- Free breakfast brought to me to my room on time or early each morning.
- He did everything he said he would do
- Donald and his daughter translated for me when needed
- I'm certain that Donald saved me at $100.00 US while I was there just in dealing with the locals who tried to scam me
- His wife was equally as accommodating, even during the middle of the day I wanted coffee and within 5 minutes the coffee with cream and sugar, warm was in my hand
- When I had a little problem with a young lady they fixed it and quickly removed her from the property
- The prices of items that I liked were very cheap, i.e. beer, water, Gatorade, snacks, etc.
- My sheets were clean each day
- Water temperature was perfect
- I had a penthouse suite that Donald upgraded me to without an extra charge when my Expedia reservations were a little querked
- The bed was very comfortable
- I had a great view from the 6th floor
- Donald called taxes for me some time at 2:00 am in the morning
- I can assure you that ANY AMERICAN HOTEL manager would have never accommodated me
- I developed so many new friendships because of Donald. He and his family are now my new extended family.
- I won't stay anywhere else when I revisit the DR when I return in July 2016
- DONALD, YOU DA MAN!!!!!
Benjamin Apollosresponse / report this review -
11 January 2016
Great place. Mr. Sanchez and his wife are very nice people. They keep the entire property clean, will arrange taxi services whose costs are very low, the Wi-Fi reaches the rooms which is not very common for hotels in Santo Domingo
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03 January 2016
Owners Very nice persons. Nice place. Confortable. Safe. Near to the sea. Good trend quality/price
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14 January 2014
Good host.
Booked via his website.
Was little late collecting me from airport. Would have liked he be there with sign like other apartments where.
Nice man and family are friendly.
One down side. No private access to apartments so have to walk by the owners home and front door when coming and going.
But saying that they are very friendly and not intrusive at all.
Neighbour hood was quite and room was nice.
Wifi worked great. Very secure. The rental a jeep was good no problems.
I would stay again in the future.response / report this review
