Have rented cars twice from Wild Ryder, great service and price. Good all around experience.
This was my first time ever renting a vehicle, and the guys at Wild Rider were amazing - so friendly and helpful - they even helped us plan some of our days. We rented a Jimny Sizuki, and with 2 people, each with a sizeable luggage, it was perfect and super fun to drive. If I am lucky enough to return to Costa Rica at some point, I am definitely renting my car here again.
Wild Rider was the best car rental we could have chosen for our Costa Rica trip. 100% reliable, 100% transparent, with a very good price-performance ratio. Thorsten replied always almost immediately and gave us the information we needed. When we arrived at the shop, he also gave us valuable recommendations that helped planning our trip. The car was not the newest (which we knew), but had all we need (4 wheel, line in for own music, a/c). He gave us a very detailed introduction to the car (including smaller scratches and bumps, so that we'll not be charged for that later on), stayed in contact with us during the trip, and always stood by the agreements made. I can only recommend this company, everything went extremely smoothly.
This is my review WITHOUT actually getting through the part of getting the car and experiencing the rental process.
I'm extremely impressed with the service I have received during the registration process. All details are laid out. No surprises. Quick responses and Thorsten has replied to all my emails in a timely fashion. I have never used this company before, I've used other mainstream popular ones and my significant other and I are so happy to rent from a local place.
I will review again once I experience the part of getting the car and the rental period. Thus far I'm happy and pretty confident it will remain that way.
Extra thumbs up for having motorcycles for rent! Next time :)
If you need to rent a car in Costa Rica, go with these guys!! They were incredible!! Amazing customer service, trust-worthy rentals, clean and well kept vehicle, and up-front about all costs (no hidden costs)! Eduardo was amazing and gave us great advice upon arrival and full rundown of vehicle, insurance, etc! Really great service!! Really wonderful way to arrive!
Very positive experience. Highly recommend.
Was incredibly convenient to have them bring the car to the airport and allow us to drop it off there as well. Prices are reasonable as well.
This is the place to rent a car. Ask about getting them to meet you at the airport when you arrive and when you leave. The service is an added 15 dollars each way but makes for a zero stress transaction right as you exit customs! What is best about these guys is their communication before the trip and during the trip via email and their honesty about all-in pricing including required minimum insurances. They give you a number and in the end that is the number. Love straight shooters. Use these guys. I will next time down for sure.
I flew from Australia in feb 2014 and hired from wild rider. The bikes older by Aussie standards but well maintained and are perfect for the type of riding you do in costa rica. Their service is fast. I would use them again
I recently rented a Suzuki Jimney from Wild Riders for a week. I've rented cars in Costa Rica before and it's always a crap shoot. Not this time. Thorsten was brilliant in his communication with me. Eduardo was right outside the airport with a sign with my name on it when I arrived and had the vehicle waiting in the parking garage. We handled the contract, payment and deposit on the spot and the entire process could not have been simpler. I got incredibly lost getting back to the airport and missed our scheduled drop off time by well over an hour. Thorsten facilitated the return, allowing me to leave the vehicle with the keys inside in the parking area and I happily paid the extra $50 for the hassle. I look forward to renting from Wild Riders again (and will get a better map next time) Can't recommend them enough! Thanks a ton. (and these little suv's are amazing so much fun to drive and will get you where you need to go)
We had a fantastic experience with Wild Rider who came to our rescue after another car rental company tried to up our cost $200 when we arrived at the airport. Wild Rider took my call late in the evening and met us at the hotel with a great, clean, SUV at a much cheaper price than any of the big rental agencies. Jose, who dropped off our SUV, walked through our entire trip with me, giving me advice about driving in Costa Rica, what to do in various problem situations (we had no problems, but we knew what to do if we got a flat tire, got in an accident, etc), restaurant and attraction suggestions, etc We were thoroughly impressed and greatly appreciative. We wholeheartedly recommend them!