I had to cancel my Costa Rica trip last minute, and they were extremely understanding in my cancellation due to a medical reason. Although I did not stay at Tortuga Lodge, the staff were extremely prompt and understanding!
Enjoyed the tropical sounds of toucans and howler monkeys in the morning. The food was a typical mix of Costa Rican traditional and American style foodall very good. The service was excellent, with tropical juices served each time a boat brought you into dock. Nice little touch given at night with a little liquor and some nuts. Good access to national park. I loved the Word Adventure program that offered a service opportunity. Great place to stay.
A beautiful setting. The staff was friendly and helpful. The food was excelente and so was our guide, Norton. Who took us on a river your where he helped us spot many birds, sloths, monkeys, lizards and gave us lots of information about them.
Wonderful lodge full of friendly, helpful and professional staff. Has an air of ease and comfort. Good food at the restaurant, lovely small outdoor pool, beautiful grounds. Rainforest literally right in the backyard. Rain boots and walking sticks available for hiking and you definitely want to use them. Rooms have only screens so you can enjoy the sounds of the wildlife and the rain. No TV, no a/c but the breezes and fans keep you cool. We loved our stay. Highly recommend.
It was very beautifully maintained and quiet. The employees were solicitous and polite, almost hovering. We did not enjoy the food although it was well presented and high quality. The menu items were complicated in an attempt to be gourmet, but we would have preferred more basic dishes with less exotic ingredients, for example there was pumpkin in the pasta sauce and eggplant in everything. There was no privacy, just screens on the windows with people walking by six feet away. Also no fridge, TV, or a/c. The wildlife tour was wonderful.
Professionally managed with an emphasis on a quality, exceptional personalized service; that's Tortuga Lodge! We could not have asked for more. The accomodations were superb with a comfortable firm mattress, plenty of hot water, immaculately clean, and quiet with the faint crash of surf from the Caribbean to lull you to sleep. The food was expertly prepared and presentation and service was generous. The seafood, fresh fruits, great variety of vegetables, freshly baked breads and local specialty desserts made dining a memorable experience. However what really makes the lodge a worthwhile adventure is the varied number of activities that help you to appreciate the natural and cultural heritage that is unique to the Tortuguera area. The lodge's naturalist guides are experts at finding sloths, caimans, spiders, opposums, monkeys, crocodiles, bats, otters, herons, macaws, and so much more while taking you by boat or kayak or hiking with you into the many waterways and jungle ecosystems that surround the lodge.
So if this sounds like a happy satisfied customer who enjoyed his stay here, then you've read me right. A tip of the hat to the wonderful staff who work here. They do
their country proud!😀
Great staff, great location, superb wildlife. Shame about all the rain!
A real gem in Tortuguero! They have an excellent chef in their restaurant! Amazing pool. Excellent reception, great tours and guides. All staff appear to be speaking English fluently. Everybody is so friendly, loved every minute!
Best place to stay. Staff is amazing. All came out to see us off.
Very nice lodge. You can see a lot of animals at the gardens, like iguanas, Tukans, monkey, slot etc
Nice rooms, friendly staff.
We really enjoyed our stay. The adventure of arriving was amazing alone. The accommodations are a great mix of respecting nature and making sure guests are comfortable and cared for.
Clean, quite, serenity, and all the employees go over and beyond to make sure you are care for. The food has been incredible too.
Stunning riverside lodge. Very attentive staff and beautiful grounds.
The accommodation is proper jungle lodge style with no closing windows, private balconies, hammocks and large verandas to chill on. There's a lovely pool and some good trails through the adjoining jungle.
Food is the best we've had in Costa Rica and the service is to match.
Tours and trips from the hotel are quite pricey. Tip: you can take the resort's free boat-ride into the nearby village, where organised tours and kayak rental are also available. Entrance to the National Park can be gained here too from the official visitors centre. Rent a kayak and go exploring. It's proper Jungle Book territory!
Amazing on every level! Of the 3 lodgings that we visited on our honeymoon, this was our favorite. The location is pristine and the service is fantastic. The tour guides are very knowledgeable and can spot wildlife from a mile away. They serve you fresh fruit juices when returning to the dock after a boat ride. There's no A/C, but that is common for the area. Great memories!
Peaceful and unspoiled. The staff is friendly and attentive. Their guides are knowledgeable. The room was clean and comfortable. If you like nature you will love this place.
High standards and friendly staff. Great kitchen. Very skilled natural guides that got us so close to many rain forest high lights.
Stayed here for six days and it was wonderful. The staff are friendly, the food is good, and everything is beautifully maintained. The place is extremely remote (15 minutes by boat to town) so be prepared to go on day trips. The boat tour through the national park was fantastic, as was the kayaking. In hindsight, I think six days was a bit long unless you could find some more activities to do; four would be perfect in my opinion.
Great atmosphere, private jungle trails, howler monkeys and wildlife in the garden, lovely rooms - its got the lot. Restaurant is expensive but the food is gourmet so do go into town 15 mins on the free boat for most of your meals.
A most gorgeous resort set on the canal and amidst the tropical rainforest. Service is excellent, tastefully decorated rooms grouped in colonial style wooden buildings. Restaurant on the riverside, beautiful views, but not very exciting menu. Large gardens with flowering tropical trees that attract many birds, lizards while large iguanas stroll around. Mind, they come for your bananas! On the downside: ridiculously high prices for excursions, they are less than half the price when booked in the local village of Tortuguero.