Great place to stay! The breakfast buffet included with the stay was one of the best in Arenal. The room was clean. We enjoyed the lookout spot and the butterfly garden.
very very beautiful hotel loved the privacy at some of the pools and the whole layout.. but felt unwelcome by the front desk with my wife, who wears the headscarf for religious reasons. They even put us in a room that looked like it was one of four really old rooms In the whole resort (room 108). We had bugs everywhere in the room. The place was so hot because of an aluminum roof and an old A.C. unit. All of the other rooms looked like they were built recently and were very well kept with insulation and new AC systems even new outdoor furniture.
Wonderful hot springs and swim up bar at this more upscale resort/spa hotel. Lovely gardens and lively on-site nightlife. Not walking distance to anywhere, though this is a feature as much as an inconvenience.
Great family stay during the first 2 nights of our week long trip to Costa Rica.
Free breakfast was enjoyed by all and great way to load up at the start of each adventurous day.
Thermal pool eased our bodies after returning each afternoon tired. Water slides were a hit with adults and kids. Garden walk was nice with beautiful local foliage and a crocodile/turtle/butterfly garden.
We stayed at one of the furthest distance rooms, 251, which offered a nice view from up in hills and resonating sounds of birds and monkeys. Rooms were slightly dated and could use a bed/bedding makeover with minimalistic furniture. The two queen beds along with a separate room with two single beds allowed us to spread out and rest at our own pace. Curtains and lining were a little thin so unless you want to sleep in don't plan on it as the light woke me up at 0600 every morning; not a bad thing as went to bed early each night.
Shuttle service is on point with them constantly running throughout the day - thanks Ronald! Grounds were extremely well maintained with beautiful landscaping at every turn.
We are glad our local guide and Leo Rodriguez recommended this hotel and we would definitely stay there upon a return visit. Pura Vida!!
We elected to try Los Lagos on a day pass rather than one of the busier and more expensive competitors. We were more than pleased with what we found.
There were no crowds. At times we were the only people in some pools.
Prices are reasonable, $16 entrance and $2 towel rental
Beautiful grounds with great walking area to see turtles, crocodile, frogs, butterflies.
Clean and updated bathrooms, changing areas, and lockers.
Fun pools with a variety of temps and slides for the kids
Affordable option to stay in the area. Springs are nice, not great, and not all of them are working all the time.
Rooms are Ok, but far from a 5-star experience (don't be surprised if you find bugs in the shower).
WiFi coverage is limited to the reception and restaurant area.
Clean, well appointed, great staff, beautiful locating, wonderful amenities. We enjoyed it stay very much and would recommend it to anyone interested in the Arenal area.
We've twice now had the incredible pleasure of visiting this slice of Heaven known as Los Lagos Resort. Their hot springs are to die for! There are so many activities in the resort as well as the surrounding area. The nearby town of La Fortuna has great restaurants and shops. While there, we saw iguanas, monkeys, and a mommy sloth with her baby! The people are very friendly and helpful to visitors.
Great place to stay and the restaurant is excellent. The waiters/service clerks were the best I've experienced. The waiters were all friendly, fast and accommodating. The courtesy given us to catch our own tilapias and have them prepared according to our taste was amazing. We've travelled in Europe and Asia yet this place gave us the best services ever in accommodation and in its restaurant. More success to your resort.
Nice rooms and hot spring pools are clean and perfectly warm. We came in rainy day, it’s a pity we couldn’t see the volcano but we saw rainbow after rain! And in front of our room, we saw Tucán bird,it was amazing.
Additionally, the breakfast buffet of the hotel is really good!
We spent many hours at the various pools with different slides that are safe for kids and ones that adults would enjoy. We explored the area and found a quiet and quite private pool (with hot and cold water) up on a higher tier. Plan to get a meal option with your stay as their menu gives you the option of an appetizer, an entree, a dessert, and a drink (fresh fruit juices).
A beautiful location, accommodation was superb, the staff bent over backwards to make our stay memorable. We had a wonderful view of the active volcano, but the highlight was the mant pools fed by the hot springs. One word: awesome
Second time in the hotel and could not like it more. Room was great ( one far away from entrance). The breakfast was ok. But the hot pools on the property, beautiful views and tropical vegetation made the stay special. They have multiple pools with different temperatures from cold to hot, jacuzzies, water slides and swim up bar. We had such a great relaxing time after spending actively first half of the day. Just be aware that some rooms are far away from pools, restaurant, and entrance. I think you can ask for shuttle but we just drove there.
Great family friendly resort. There are many pools, water slides and hot springs to enjoy. Food is good and not too expensive. You can also sign up for excursions: horse back riding, zip lining, ATV trips, rafting, sky walks, etc. This resort also has a spa. It is at the base of the Arenal Volcano. They views and atmosphere are wonderful!
First class. Rooms, pool, activities are fabulous.
Dining is wonderful!
ZIP LINE IS THE BETTER THAN ANY OTHER!
Went with my family during vacation. I had no idea what to expect. The scenery is beautiful and there are wild iguanas everywhere! It's a very nice place and I thought it was very fun that there was hanggliding and water slides everywhere. Food and drink was very reasonably priced. I would visit again.
What a fantastic place this is - nested on the side of the Arenal volcano, deep in tropical paradise. I constantly find myself reminiscing about the hot springs and wet bar! The rooms aren't the most luxurious, but in this paradise, why do you need to spend any time in your room!? Los Lagos offers a variety of excursions and outdoor activities, so if you haven't booked anything in advance, they can help with that. There's a bar in the pool area, and one in the restaurant as well. You'd be hard pressed not to have a blast here. My only other critique aside from the comfort of the rooms is the food; while very tasty, it seemed pretty average for what we ate around the area. I'd love to come back in the future.
This hotel and its location is GORGEOUS! The staff was very friendly and accommodating. The rooms are a bit spread out but they offer a shuttle to take you wherever you need to go on the resort grounds. The hot springs were phenomenal and their zoo and on-site zip lining was incredible! Absolutely loved staying here!
we had a lot a fun and shot a lot of nice images for our documentary.
Despite being a little dated the place still delivers good fun for the money.
All the pools were well maintained and clean and the adjacent spa is just gorgeous with all kinds of beauty packages to relax you. Extras kudos for the restaurant where its chef makes delicious food using local ingredients.
We went in October. Such an amazing place!! The ambiance is wonderful, nice drinks, waterslides, music. Diner was amazing and the staff was very friendly as well! Overall, it's one of the best places to enjoy a night in La Fortuna!!! My friends and I had so much fun! Highly recommend it!
Great place to spend the weekend with family. The swimming pool is warm because of the hot springs formed near the volcano.
Stunning setting and great service. The maze of hot spring pools and the maniac fast waterslides (if you are an adult) are fantastic. Other big bonus is the drinks and food are completely reasonably priced (about $5/drink $10-$15 plate). Unlike the Hot Springs Hotel where we went for a day tour and paid $34 USD for 2 normal drinks.
The only reason I gave in a 4 star is the cabin we stayed in (very nice) could have used a strip along the bottom of the door to keep bugs out at night. Although a towel across the bottom worked just fine.
Nice resort style hotel. The breakfast buffet was plentiful and the staff was nice. There's a good bit of wildlife in the area so keep your eyes open. The room was basic and ours was pretty far up the hill but they offer a shuttle if you don't mind waiting for it. We didn't have WiFi in our rooms which was unexpected for such a resort and the bathroom shower had bugs in it before we arrived and didn't seem to get cleaned during our stay there but it is Costa Rica so you have to expect some of this to happen. The beds were not very comfortable either but after our long days adventuring we passed out just fine. Overall a nice place to rest with a great view of nature and the volcano.
Our first experience in Costa Rica and had a blast. We have a family and their pool is hands down the best pool I have ever gone to with my kids. It had water slides, a bar, and the kids played for hours. The restaurant breakfast was exceptional as well. Our complaints were few: we had a problem with our room and after asking the front desk to fix a problem in the bathroom they never did respond to it. The rooms are spread out over a large area so they have a bus service but this is nice because it offers a lot of privacy. Last, they have an amazing zoo on campus which my kids thought was amazing. Definitely a hotel I would recommend for anyone with kids.