very good condition. friendly staff. very calm. I will select this hotel next time i am in Zürich
I' at this moment staying in this hotel (actually I booked a room in another hotel nearby but for some reason I hot an upgrade ans could spend the night at Mercure without further costs. So far everything looks very clean, has everything I need and coffee an tea are free. The room is small but as I'm only staying one night is perfect.
The hotel is a little bit old but the stuff is nice. The Nespresso coffe and the kettle in the room is a good point. The location is also good.
Receptionists can be more friendly and polite in tone.
Also, i didn't get much help on travel and tourism from these people as if they don't live in this city. That was really disappointing ):
Food, neat and hygeinic rooms with very polite maids and tram stop just outside the hotel.
Good quality room nice terrace cafe
Very nice hotel! Excellent service! Employees super polite! Recomened
The reasons for the 5 star rating are as follows: modern with nice amenities, extremely clean, design and decor in rooms well done, tram across the street so it was very easy to access areas of interest in Zurich, but most of all the friendly and helpful staff at reception. Very kind to this single female tourist who needed assistance in several matters. At no time did they make me feel ignorant, and they had a great sense of humor as well. Grocery store, convenience store, pharmacy, bakery and restaurants all within minutes walk. Highly recommend this hotel
The room was nice and modern. The staff was friendly and the location near to the tram was good.
Good location and friendly staff. Good Swiss breakfast.
The location is good being right beside the tram lines and the room was nice and clean staff were friendly and i would recommend staying here.
Good hotel. But not good ambience. No fitness facilities. Rooms are good.
Location is close to city and accessible by public transport. Coffee and tea facility in the room is good option.
There was strange odor in the room.
A cozy and comfy business hotel with a good location next to a tram station. Staff is jolly and polite.