Great small hotel in the historical center. Super interesting design of rooms.
Absolutely love this quirky hotel, will definitely be staying again. We have stayed in two of the themed rooms and thoroughly enjoyed both. The service was fantastic and the breakfast which was part of the deal was really enjoyable!!
We enjoyed our stay at the Altstadt Hotel Magic in Lucerne. The room was a good size and had all of the basics we needed. The team also gave us extra towels when we needed and were generally great. When I made the reservation it said check in began at 2pm, however when we arrived they said it was 3pm and the room was not ready so we had to wait a bit. Not terrible though, we found a great little bar / restaurant nearby. The continental breakfast is very pricey for what you get so I would recommend eating elsewhere. Hotel accomodations were good :)
Hotel was in a great location. We did not care for the first room we were assigned and the staff was very accommodating in finding a room for us that was more suitable.
I would recommend this group of Alstadt Hotels to future travelers.
The hotel is located right in the old town's heart. However, there are some problems.
The room (Lotus, 4th floor) is comfortable, clean, nicely decorated and provisioned with amenities (including a capsule coffee machine).
However, check-in was misleading: it takes place in a different location (Hotel Krone), and the indicative map on the entrance door is not clear. Another issue was the noise made by the neighboring church bell. It rings every half an hour, non-stop. If you have a light sleep, you should not book this hotel.
Excellent location, breakfast the very same every day. The cleaning lady does not do good job.
We only stayed at the hotel for one night, but it was a great place. Excellent location, polite staff, and a nice suite. Would definitely stay again.
Very good location. The counter and the restaurant are in another hotel which takes you a 3-minute walk. Not far, but we could hardly find it when we were going to check-in in the very first day. The equipment in the room is old but very clean.
Loved our room, we were facing the famous clock tower. It was also very clean.And I think the floors were heated???, it felt warm. The breakfast was good. We just had a difficult time finding the reception of the hotel to check in, the directions posted on the door was not clear. And had trouble with the door key to get inside the building, it takes several attempts to get in. And only one of the 2 key cards we have is working.But overall,we had a great time staying there.
Great location for the price. All the rooms are themed, we had the Egyptian room on the top floor. Great views and a comfortable setting. Great location next to tons of activities, restaurants, and more. Free breakfast is just a block away in the main Already hotel.