The rooms are clean, big and with very nice wooden furniture. The toilette is big and with a very nice wood-stone style. The sauna area is great. The personal by the reception very nice and helpful; we even received a gift during check-out. The only negative thing in this hotel is the carpet; not sure why a new hotel still puts carpet in the rooms. Also, the fabrique of the sofa in the room has a 70's style
We stayed 2 nights in the smallest room in the hotel, so small I could barely fit luggage for 2 in the room. Other rooms are much larger but all rooms are older (no modernization) and basic in finish. Breakfast was adequate and what you would expect but the dining room was nice. Adequate lodging if you're on a budget.
Since I wrote this review 7 years ago, I have returned to find the most amazing transformation! This is now a completely different new hotel and is incredible in every way. The price is obviously higher than my original visit but this is an upscale place to stay in Zermatt.
What can I say. 5 star. The staff was fabulous and very knowledgeable about the area and very informative. Lisa the concierge went above and beyond. The breakfast was
great. The room clean and very comfortable.
Will return next year. J
I stayed here on my last trip to Zermatt and highly recommend to the hotel. The staff was very friendly and our room was spectacular. The spa is great and i enjoyed the outdoor section of the heated pool.
This small hotel family owned hotel is what one dreams of finding in Switzerland but rarely finds. My experience was positive from check in at reception to rebooking for the next stay. The breakfasts were wonderful from the best array of very high quality leaf teas to the huge selection of alpine herbal infusions and the choice of healthy cereals, nuts and yogurt. Cooked breakfast eaters were also catered for. The juicer and the choice of fruit and vegetables was the perfect start to a wonderful day in this very pretty and well managed village. From 4 to 6 pm, afternoon tea was provided with cake: all homemade by a charming Polish cook. The perfect reward for a day of walking and hiking.
The rooms we were in were very comfortable and well equipped and the bathrooms were state of the art. An added bonus was a lovely spa at ground level. All in all my 10 day break was just wonderful. The owner/ manager was kind and very generous with his time. The receptionists could not do enough. A magical experience. A word of caution, no meals are available apart from the excellent breakfast but many restaurants are located within 5 minutes. The train station is very close but the ski lifts are a fair distance away.
The staff is very friendly and helpful. Good variety and quality for breakfast and afternoon tea time. Lockers are provided for holding skis and snowboards. Overall a very clean and relatively quiet place. Would recommend to anyone!
To be honest we look many places in Zermatt but we decide to stay in Fleurs de Zermatt because some friends recommend it. I must to say that has ben one of the very best experiences ever!!! You really fell that the staff really care about you and really want to offer you the very best stay possible The breakfast is out of this worldIs very simple but the quality and the thought behind is AMAZING!!!!!!! We feel recognize and look after from morning to night.! The hotel is brand new and the facilities are excellent My only down point is the price witch I think was high but I guest that is the overall price in Zermatt If you have doubts where to stay like us stay here.. You will not regret!!!