About
Location :
Added by Jopie, at 04 March 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 5:00 PM
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15 Reviews
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23 November 2017
My husband and I purchased a Rogue from Thomas at West Coast Nissan. He was the easiest salespeson to deal with out of the five dealerships we went to and is the reason we did business here. Refreshing. To see there are honest salespeople out there
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21 November 2017
Thank you Thomas for all of your help. I bought a Rogue last month and am technically challenged. Thomas has changed that am feel confident using all the new technology. He was very patient and knowledgeable. Thanks again.
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19 November 2017
Very pleasure car buying experience.
My wife and I just purchased an Murano Platinum from West Coast Nissan. It was an very pleasure new car purchase experience. Vincent is very professional. And they offered an very good deal for us.
I definitely will recommend West Coast Nissan if any of my friends/family members is going to buy an Nissan!.response / report this review -
15 November 2017
My husband and I purchased a Maxima today and we cannot say how wonderful the staff members of West Coast Nissan are. What a pleasure to buy from Vincent Wilson, in sales, who was professional, courteous, knowledgeable of the product, and provided first-class service. Vincent took the time to answer all of our questions and made this experience pleasant and enjoyable. After shopping in a number of different Nissan dealership, Vincent made our choice easy. We felt comfortable with our decision to buy from West Coast Nissan. Thank-you Vincent and team for your time and service!
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17 October 2017
Generally decent, friendly enough however I wouldn't say they go the extra mile. These days one of the determining factors in repeat business is the customer service experience one receives. I haven't seen enough from this business to warrant my loyalty. EDIT: They have now lost any potential future business from me, and I won't be referring them to anyone I know. The friendly is just to get your business, however once done, they have no after care, no courtesy/customer service assistance. As someone that has been in customer service for a long time, I work to keep clients happy, regardless of how much they have spent, or what the issue is. I will work with them to try to assist them or find a resolution or solution. Nissan nope! I have dealt with West Coast Auto Group since 2011 but I'm pretty much done with them
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25 August 2017
The service I received from Sam Karmali and the rest of the team was amazing! My new Rogue is exactly what I wanted because they took the time to listen to my needs and explain everything in detail! They even followed up to make sure I was happy and everything was going great!
I visited about 8 car dealerships before I ended up at West Coast Nissan and it was the best decision I made! The service was fantastic - thank you all so much!
Thank you team for everything I love my new car!response / report this review -
21 August 2017
My wife and I had a good, no-nonsense and remarkably hassle-free experience with Konner McLeod in sales. He helped us check out comparable vehicles at nearby West Coast dealerships with multiple test drives, and we felt that we got a fair deal overall after everything was signed. Everyone was friendly and helpful.
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21 August 2017
I purchased a vehicle last summer from Thomas Byrne and had a great time in doing so. I went in their last week with my husband for an oil change and Thomas recognized and remembered us and visited for a while. Nice to see a salesman that cares and took the time out of his day to make sure everything was still going well with our car and to see if we needed a refresher course in any of the features. We were overwhelmed with the level of service even though we bought a car a year ago
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07 August 2017
Just purchased a Rogue from Thomas and Amani. Great experience. Definitely going back to Thomas when our company leases are up. Great dealership
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08 July 2017
Thomas Byrne was by far the best salesperson my family has ever met. My parents are non English speaking and I am a young lady. Thomas was did not judge us like many previous salespeople had done in the last week. Thanks for
The great experience. Love the Rogueresponse / report this review -
08 April 2017
Sam gave me a great deal on my Murano. He helped me look around to find the best vehicle to suit my needs, and I will recommend West Coast Nissan to others. I will definitely buy my next vehicle from this location!
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06 April 2017
What started out as a very positive experience ended up being quite awful. To give a little history regarding why I was at West Coast Nissan:
My wife and I had a baby 11 months ago, and so she has been at home on maternity leave, leaving our one vehicle with me to go to and from work. In 3 weeks her maternity leave ends and she needs to go back to work as well. We both have a very extensive commute from Maple Ridge to Burnaby and Vancouver, so a second vehicle is a necessity for us now.
We started our search at West Coast Mazda because we already have a Mazda CX-5 and love it! Why not another Mazda? We met a very helpful sales rep, Anthony, who showed us a few used cars that we decided didn't work for us for various reasons. In an attempt to be helpful, he sent us to his friend, Thomas at West Coast Nissan because there was a recent trade in of a 2008 Mitsubishi Lancer. Mitsubishi wasn't really on our radar but we thought we would give it a try. I went to Nissan by myself while my wife stayed at home with our son. Thomas was helpful in setting me up for a test drive of the Lancer, which I thoroughly enjoyed and thought maybe would be the right commuter vehicle. It was listed for $7500 on their website, so I made an offer of $7000 all in. After a bit of negotiation, it was decided that my offer wasn't good enough which is their decision.
It wasn't their decision to decline my offer that made me so upset but what happened following. I asked Thomas if I could speak with the manager and possibly persuade him to take my offer. Thomas agreed and brought me to his office. He walked me in and said to his boss, "here is the guy who is gunna give you some sob story about a wife and kid". He chuckled and walked away My eyes opened wide in disbelief and I said to both the manager and Thomas (who was already walking away at this point), "no, this isn't a sob story its the truth." Feeling the need to prove myself I showed the manager a photo of my son on my phone and in a state of awkwardness he politely asked how old he was.
It's this kind of distrust and condescending behaviour that make working with car dealerships (like this one) a very unpleasant experience. I went in there and shared my current needs based on my current life situation and the entire time the sales rep had a predisposition that I was lying to him. This was a very unfortunate experience and I hope I never have to go to this dealership again.response / report this review -
19 March 2017
Thomas Byrne welcomed us as we got out of our truck. Very pleasant and respectful.
Told him we what we wanted. Between him and Charles, they had it all organized within half an hour.
We put a deposit down and pick the new Titan XD Platinum up early next week.
Probably the easiest and least stressful vehicle purchase I've ever done.response / report this review -
15 March 2017
Konner was very professional and extremely knowledgeable. He answered all of my questions very thoroughly and provided me with a lot of great information. When I am ready to purchase my vehicle I will definitely be coming back to this location.
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11 March 2017
I would definitely recommend West Coast Nissan for others! They were very genuine and completely understand what you want and what you need that can fit in your budget! Sam was also very patient with me, since I came in completely unsure of what I wanted! The Staff was very helpful in taking care of my concerns after delivery of my Mazda.
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